27 Ferry Road
SW13 9PP


Profile Strength
Good 71%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Call for details
Regulator's Rating Good
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Meet The Manager

Eleanor Bunyard is Manager at Viera Gray House.

Hello, I am Eleanor, Home Manager of Viera Gray House in Barnes.

I am a passionate and dedicated individual with a career spanning over 15 years. Prior to being appointed as Home Manager, I held a role of Deputy Manager at Viera Gray House.  I am therefore familiar with the care home, the residents and the staff.

I embrace change for progress and I am constantly furthering my education to increase my skill set and stay current to the industry.

I am driven to make the home I manage, fun, safe and relaxed, while ensuring the residents are able to continue to live their lives as close to how they may have done so in the community.

Person-centred care is of high importance to myself and the team and I believe everyone is entitled to their own choice. At Viera Gray House we always ensure we tailor our care to meet the needs of each individual and allow everyone to express themselves freely without judgement.

Eleanor Bunyard

Viera Gray House Care Home in Barnes, Richmond, is one of the most homely, friendliest and most welcoming care homes in the Borough.  Our ethos of care and inclusion of our residents is one of the things that really sets us apart and one of the features of the home our residents and their families love the most. 

As soon as you walk into Viera Gray you realise that it is a little bit different to the other care homes you have seen.  The residents are a bit happier and the families just a bit more relaxed about how their loved ones are cared for.  The staff just get it!  They instinctively understand how difficult it is for anybody that has to choose a care home for their loved ones and we try to make the process as easy as possible.  We believe that the minimum starting point for our residents is that they remain happy and enjoy this chapter of their lives.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes
Minimum Age

Our Building and Facilities

The home is located in a tree-lined road, just a few moments away from the Thames and the London Wetlands Centre, and also within easy reach of Barnes High Street, which provides both entertainment and shopping opportunities.

The home’s bespoke design features high-quality and comfortable surroundings, bright attractive communal areas and gardens, whilst at the same time having a uniquely friendly feel.

The home has a range of recreational spaces, including an inner courtyard with attractive plants and fountain where our residents have the opportunity to relax in the sun or enjoy a spot of gardening.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating.

Viera Gray House.pdf

Our Photos


There are a total of 38 rooms, all of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.

About Our Rooms
Number Of Rooms 41
Number Of Ensuite Rooms 38

Type Of Room
Single Room.

Room Features

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos

Out team has a delightful ethos of care which is delivered each day as they strive to make Viera Gray the best care home in the area. Our motivation is all about the residents and about helping them maintain a positive and meaningful life.

The Importance Of Meal Times

Our Chef provides three delicious, freshly cooked meals every day. There is always a choice given and extra snacks are available throughout the day. We will discuss any allergies or special dietary requirements new residents may have. Families are encouraged to come and have meals with their family members should they wish. Drinks stations are positioned around the home to encourage hydration.

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Our activities are personalised to suit our residents’ wishes and interests and to enable them to stay as active and independent as possible. We have a schedule of entertainment and activities that are woven into the fabric of the day. In this way we keep days interesting and fun for all.

Our Photos

Activities At Home
Birthday Celebrations, Card Games, Quiz Games, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

27 Ferry Road
SW13 9PP

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/bc62adf3-d756-4b0c-bcdc-e7a46b38d222
Report Published 11th May 2018
Registration Date 17th November 2015
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Restaurant, Shops.

Frequently asked questions about Viera Gray House

Viera Gray House was given an overall rating of "Good" by the CQC in May 2018.
Viera Gray House provides Dementia, Respite and Residential care.
Viera Gray House is owned by Greensleeves.
Yes. Viera Gray House does offer Residential care.
Yes. Viera Gray House does offer Respite care.
Yes. Viera Gray House does provide care for people with Dementia.
Viera Gray House comes under Richmond upon Thames.
Eleanor Bunyard is the manager of Viera Gray House.

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