The White House Nursing Home Limited

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Profile Strength
Very Good 87%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,250.00
Regulator's Rating Outstanding

Care Provider: The White House Nursing Home Limited

Meet The Manager

Ajitha Pillai is the Manager at The White House Nursing Home Limited.

Ajitha Pillai

Here at The White House Nursing Home in New Malden in Surrey, we specialise in providing quality nursing care for the elderly.  Our philosophy is to create a secure, happy and homely atmosphere for our valued residents and staff.  

Our 30 bed nursing home comprises of individually and beautifully decorated rooms equipped with a range of facilities that include ceiling hoists, 24 hour call-bell systems, digital TV as well as wi-fi. We are registered to care for a range of nursing needs and provide exceptional, personalised standards of care 24 hours a day, 365 days a year.

Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care, Physiotherapy.
Disability Support Hearing Impairment, Physical Disability, Speech Impairment, Visual Impairment.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Cancer, Crohn's Disease, Epilepsy, Motor Neurone Disease (MND), Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

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Minimum Age

Our Building and Facilities

Our 30 bed nursing home is fully equipped and registered to care for a range of nursing needs and provides exceptional, personalised standards of care 24 hours a day, 365 days a year.  

All residents have access to comfortable and pleasant communal lounge, dining and outside space. All rooms are fully equipped with a range of facilities including ceiling hoists, 24 hour call-bell systems, digital TV as well as wi-fi.  

The New Nursing floor which opened in Jan 2013 comprises of 6 individually and beautifully decorated fully equipped rooms. There is also a hair salon and a cosy lounge with tea and coffee making facilities situated on this floor. 

​The White House researches the very-best nursing equipment to ensure the comfort and safety of our residents. We have the latest profiling nursing beds, moving and handling equipment, pressure-relieving equipment and large spacious bathrooms and showers.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Hairdressers, Lift, Minibus, Nutritionist, Physiotherapy, Stairlift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Brochure_TWHNH (4).pdf

Our Photos


All rooms are individually and beautifully decorated and furnished. Our rooms are fully equipped with a range of facilities including ceiling hoists, 24 hour call-bell systems, digital TV as well as Wi-Fi. All rooms have easy access to shared bathroom facilities. The White House researches the very-best equipment to ensure the comfort and safety of our residents. We have heavily invested in the latest profiling nursing beds, moving and handling equipment and pressure-relieving equipment to ensure our residents have the best possible comfort and support.

About Our Rooms
Number Of Rooms 30
Number Of Ensuite Rooms 30

Type Of Room
Single Room.

Room Features

Room Facilities
Telephone Point, Wifi.

Our Photos
Our Team
Ajitha Pillai
Ajitha Pillai
the Manager
Rahim Nurmohamed
Rahim Nurmohamed
Home Operations Director
Salima Nurmohamed
Salima Nurmohamed
Business and Finance Director
Vincent Doherty
Vincent Doherty
Facilities Manager
Shirley O'Dwyer
Shirley O'Dwyer
Home Administrator
Weekly Fees Start From Fee
Nursing Fees From / Price Per Week £1,250.00

Funding Types
Local Authority Kingston upon Thames
Region London
We Accept Self-Funding Clients Yes

The Importance Of Meal Times

We place a lot of importance on food and nourishment at TWHNH to promote optimum health. We take pride in the quality and variety of our meals. As well as ensuring a high quality of meals served, we aim to ensure that mealtimes are a pleasant and sociable experience for those who wish to dine with others and also cater for those who wish to dine in the comfort of their rooms.

​Meals served at the Home are freshly prepared by our resident chef ensuring that all nutritional needs as well as food consistencies are catered for. The Home operates a four weekly menu cycle which also incorporates at least two choices of main meals including traditional as well as regional dishes to ensure that residents are not restricted in their selection of meals and can enjoy a good variety of cuisine.

​Residents are invited to choose from a daily selection of cereals, toast, cooked breakfast and fresh fruit every morning. This is followed by mid- morning tea and biscuits. At lunch time a choice of hot meal and a dessert is served followed by afternoon tea with a delicious homemade cake.

In the evening along with a flavoursome homemade soup, residents can enjoy a selection of sandwiches or a hot snack. Late evening beverages and snacks are also available if desired.

Alongside promotion of good nutrition, monitoring of each resident’s weight is carried out on a regular basis. Any significant fluctuations in weight are always brought to the attention of the General Practitioner so that appropriate action may be taken.

We Serve Food At
Afternoon Tea, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

Activities can contribute to the integrity of an individual's health and wellness which is why Social interaction and engagement is an integral part of life at TWHNH.

Our activity programme comprises of scrabble mornings, flower arranging mornings, trips out and enjoying our entertainment programme of live shows & performances.  

The White House Nursing Home also has its own transport with wheelchair access providing residents with increased independence and choice of activities. Residents regularly enjoy trips to Richmond Park, Garsons Farm, local shops and other local events.  

​We make a special effort to ensure that birthdays and anniversaries are celebrated in style with a homemade cake. Special occasions including Christmas, Easter, New Years, Diwali, Chinese New Year, St Patrick’s Day, St George’s Day e.t.c are always a reason for a party.

National and international events such as Royal Weddings, Jubilees and Olympic Games are celebrated with plenty of pomp and ceremony. Families are always welcome to come and join in with the celebrations.

​We also have our own visiting hairdresser as well as regular visits from a chiropodist should the residents wish to make use of these extra facilities.

Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Shopping.
Our Pets

By arrangement of the home manager

274 Malden Road
New Malden

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 20th August 2020
Last rated 28th March 2018

26th September 2020

28th March 2018

Registration Date 9th February 2016
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about The White House Nursing Home Limited

The White House Nursing Home Limited was given an overall rating of "Outstanding" by the CQC in March 2018.
The White House Nursing Home Limited provides Nursing, Dementia and Respite care.
The White House Nursing Home Limited has 30 rooms.
The White House Nursing Home Limited comes under Kingston upon Thames.
Ajitha Pillai is the manager of The White House Nursing Home Limited.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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