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Oldfield Road
CH60 6SE


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Profile Strength
Excellent 90%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £950.00
Regulator's Rating Requires Improvement
Meet The Manager

Philip Evans is The Home Manager at The Hazelwell.

Philip joined the team at The Hazelwell in Summer 2021 and brings over 26 years of experience within the social care sector.  With a degree in management as well as having completed a NVQ Level 4 & 5, Registered Managers Award and being a Dementia Tutor Philip is excited to be leading the team to provide excellence in care for all the residents.

Philip Evans

The Hazelwell Care Home is a stunning all-inclusive 55-bed care facility that offers residents high-quality nursing, residential, dementia, and respite care, as well as a luxurious lifestyle.

The Hazelwell Care Home is located in Heswall, Wirral, which is situated between the River Dee and the River Mersey. Our home has been constructed with our residents in mind, with modern amenities such as an impressive hairdressing & beauty salon, roof terrace, and a number of lounges and private dining rooms.

It’s essential that our all-inclusive home at The Hazelwell not only allows us to deliver the individualised care that our residents need, but also provides them with a comfortable yet elegant setting to call their own.

The Hazelwell
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Diabetes.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The safety and wellbeing of our staff and residents is paramount and we work in accordance with government and local healthcare regulations to ensure that all policies are adhered to which include:

Regular staff and resident LFT testing

Infection control  procedures in place

The correct use of PPE

Visitors to evidence a negative LFT testing prior to entering the home.

Regulations and policies are regularly updated, for further information please do feel free to contact the Home Manager

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

There is something for everyone at The Hazelwell Care Home, whether it’s our lavish en-suite rooms and elegantly decorated communal lounges, or enjoying a cuppa on our roof terrace or spending some time in the library.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Hazelwell A4 brochure_Online.pdf

Our Photos


All 55 of our en-suite bedrooms here at The Hazelwell Care Home have been created with the perfect mix of luxury and accessibility. Designed to make each and every resident feel comfortable and as though they are living home-away-from-home, all suites are fully furnished with the option to personalise the rooms as little or as much as desired.

We strive to make everything as straight-forward as possible where residents are able to consistently receive the very best care, and most importantly, live the most comfortable lives possible. All rooms come with fantastic, state-of-the-art en-suite facilities and spacious layouts so each room is accessible to everyone. Each en-suite room has been fitted to the highest standards and feature specialised equipment including nurse call systems, smoke detectors, and temperature controlled central heating, in addition to either a standard or specialist nursing bed.

About Our Rooms
Number Of Rooms 55
Number Of Ensuite Rooms 55

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos

When you’re a resident at The Hazelwell Care Home, you will have access to all-inclusive Nursing Care 24 hours a day, 7 days a week. No matter how much or little support you need in your day-to-day life, our wellbeing coordinators are on hand to offer you the exact amount of help you need, day or night. Our nursing staff are highly-trained and specialise in caring for those with physical limitations and higher dependency needs, as well as those who require palliative care.

Our Team
Philip Evans
Philip Evans
The Home Manager

Philip joined the team at The Hazelwell in Summer 2021 and brings over 26 years of experience within the social care sector.  With a degree in management as well as having completed a NVQ Level 4 & 5, Registered Managers Award and being a Dementia Tutor Philip is excited to be leading the team to provide excellence in care for all the residents.

Phil Milnes
Phil Milnes
Head Chef

Phil joined Hazelwell Care Home in 2021 and brings a wealth of experience having worked for over 20 years in professional kitchens within most sectors of the catering industry. His love of food comes from learning to cook from a very young age with his nan and mum and his style of cooking is described as traditional British cuisine. Phil prides himself on ensuring that the total dining experience at the home is an opportunity to enhance residents’ health and wellbeing.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £950.00

Funding Types
Local Authority Wirral
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

No matter what the occasion, The Hazelwell residents have access to a range of private dining alternatives that are excellent for sharing a meal and memorable moments with their family and friends. Our private dining rooms are perfect for a variety of celebratory get-togethers. We encourage all residents to spend quality time with their loved ones, whether it’s for a birthday celebration or an anniversary. We often host cocktail and wine evenings for our residents to enjoy their favourite beverage, and in the warmer evenings, the roof terrace is the perfect spot.

We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

The Hazelwell Care Home believes in the importance of being creative through various means and (more importantly) getting our hands dirty. Our wellbeing coordinators aim to encourage each and every one of our residents to let their creative juices flow, whether they love to paint as a way of relaxing or attempting to make something they’ve never made before. We provide a variety of supplies for our residents to use in order to make their masterpieces, so they don’t have to worry about anything.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

At the manager's discretion, please call to discuss.

Can You Bring Your Pet

Oldfield Road
CH60 6SE

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Inadequate
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 22nd June 2021
Last rated 14th August 2021

14th August 2021

22nd November 2019

27th April 2017

Registration Date 20th June 2016
Service Provider Heswall Care Limited, SL1 7LU
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about The Hazelwell

The Hazelwell was given an overall rating of "Requires Improvement" by the CQC in August 2021.
The Hazelwell provides Nursing, Dementia, Respite and Residential care.
The Hazelwell has 55 rooms.
Prices for The Hazelwell start from £950.00 per week.
The Hazelwell accepts Local Authority clients.
The Hazelwell accepts NHS Continuing Healthcare clients.
Philip Evans is the manager of The Hazelwell.

Profile Last Updated: 14 Jan 2022 | Report this Profile

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