Tenterden House Care Home
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Lye Lane
Bricket Wood
St Albans
Hertfordshire
AL2 3TN
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,195.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Linda Marks is Home Manager at Tenterden House Care Home.
‘Outstanding’ care home set in 13 beautiful acres
Tenterden House is a wonderful place to come for a short stay, or to start a new chapter in life. Excellent care for the elderly and neurological conditions including brain injuries, Parkinson’s, cerebral palsy and MS.
Peaceful garden views from every room
This gorgeous Victorian villa once belonged to the Cadbury family. Despite being fully modernised, it still has original period features like high ceilings and huge bay windows that let the light pour in.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care, Rehabilitation. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Tenterden House is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
This gorgeous Victorian villa once belonged to the Cadbury family. Despite being fully modernised, it still has original period features like high ceilings and huge bay windows that let the light pour in. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Lift, Optician, Physiotherapy. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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We have 40 bedrooms all of which have wash basins and some have en-suite facilities. We have two rooms which are ideal for couples. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 40 |
| Number Of Ensuite Rooms | 40 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Unfurnished. |
| Room Facilities |
|---|
| Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,195.00 |
| Nursing Fees From / Price Per Week | £1,395.00 |
| Respite Fees From / Price Per Week | £1,315.00 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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We have a dedicated room to do arts & crafts and many other activities. There’s no typical day at Tenterden House, but we arrange plenty to do, both here at the home as well as out and about. Fun visitors Regular entertainer visits, local nursery school children, and pet therapy with exotic creatures means there are always interesting visits. A bit of culture With film afternoons, music nights, cheese and wine evenings, and trips to the theatre and museums. Residents have range of choice to choose from. Hobbies old and new We will always help our residents in pursuing their favourite hobbies and aim to accommodate whatever they need. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Lye Lane
Bricket Wood
St Albans
Hertfordshire
AL2 3TN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 25th August 2020 |
| Last rated | 20th March 2018 |
| Current Report |
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| Historic Reports |
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| Registration Date | 15th November 2010 |
| Service Provider | Bupa Care Homes (BNH) Limited, LS5 3BF |
Tenterden House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
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| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Tenterden House Care Home
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