St Michaels Court
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St Michaels Avenue
Aylsham
Norwich
Norfolk
NR11 6YA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Elena Stefan is Care Home Manager at St Michaels Court.
I started my career as a Care Assistant, and through hard work and determination, I have progressed to higher roles within the care sector.
In 2019 I was promoted to a Registered Manager position, commissioning a large residential home. I was able to build up a wealth of experience in caring for people with different needs. I hold a level 5 in Leadership and Management that gave me a real understanding of the skills required in managing people.
I am passionate about my work, providing a homely, safe, and happy environment for our residents, and I feel determined in making sure we focus on the individuals needs and their happiness.
In September 2024, I joined St Michaels Court. I am being supported by a strong team who all have the same passion for providing person-centred care.
In my free time, I like to spend time with my family, going out for country walks. I like reading and listening to music.
St Michael’s Court is an 86-bed care home in the new and innovative St Michael’s Care Complex near the market town of Aylsham in Norfolk. This spacious home provides expert care for older people, including those living with dementia or in need of general nursing.
We strive to create a homely environment at St Michael’s Court, providing all the comforts of good food, good company and friendly staff in a calm and restful atmosphere.
All the bedrooms are beautifully furnished with en-suite bathroom facilities, and the home has excellent amenities, including comfortable lounges where residents can relax. We also have a dedicated area for dementia care designed to enable those we care for to maintain their independence in a safe environment.
Find out more about this innovative Aylsham care home using this form to arrange a visit.
Welcome to Runwood Homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Our focus is to keep residents, staff, and visitors safe. We ask that you respectfully follow our updated visiting guidelines, so that we can promote the wellbeing of everyone involved in the home. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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At St. Michael's Court, we have a dedicated area for dementia care designed to enable those we care for to maintain their independence in a safe environment. The home itself is nestled in beautiful, calming, rural surroundings, and it has the advantage of all the amenities available in the care complex. Runwood Homes is proud to be part of St Michael's Care Complex - 'Care through Partnership'. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
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| Assisted Bathroom, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Description |
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All the bedrooms at St. Michael's Court are stylishly furnished and have en-suite bathroom facilities. We understand the value of individuality, so residents can personalise their accommodation with special familiar items they may wish to have around them, such as a favourite chair or pictures to hang on the wall. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 88 |
| Number Of Ensuite Rooms | 86 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Internet Access, Safe, Secure Access, Sky/Cable TV, Telephone Point. |
| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
Our energy usage is well maintained.
| Activities Are So Important |
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Our activity programme ensures that residents remain stimulated and engaged, and our activity coordinators consider residents' hobbies, needs, and interests. The activities at St Michael’s Court care home are varied, and, in addition to enjoying themselves, residents can receive a wide range of health and fitness benefits from participating. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park. |
| Our Pets |
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Pets are accepted by arrangement, please speak to the home manager for more information in regards to our pets policy. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation. |
St Michaels Avenue
Aylsham
Norwich
Norfolk
NR11 6YA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 29th March 2022 |
| Last rated | 20th May 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 19th April 2011 |
| Service Provider | Runwood Homes Limited, SS7 2QL |
St Michaels Court Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
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| Church, Local Walks & Bike Rides, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about St Michaels Court
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