Southlands Care Home
Book a Visit
9 Ripon Road
Harrogate
North Yorkshire
HG1 2JA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Good |
Meet The Manager
Susan Sowden is General Manager at Southlands Care Home.
I have been the home manager at Southlands for 22 years and have worked in the care sector for approximately 40 years. I started my journey as a care assistant in a private care home whilst having a young family and I fell in love with all aspects of care and making a difference to so many lives. I enjoy working in care services as I am very much a people person and enjoy engaging with staff, residents and families. I am a Mother of 3 boys and have 8 grandchildren - family life is very important to me. In my spare time I love to go on holiday, especially Lanzarote, but I also really enjoy spending the weekend with family at my caravan in the dales.
Southlands offers both residential and nursing care including support for those living with Parkinson’s. The home also offers short stays for recovery and respite, tailored to suit the individual, as well as a day care service available to the local community which includes meals and activities for the day. Southlands dates from 1870 and was formally one of Harrogate’s premier hotels. It still has much of its charm and combines homely qualities with modern care technology. Occupants enjoy having their own ballroom and traditional bar, as well as ensuite rooms. You'll find Southlands in the popular spa town of Harrogate, surrounded by winning landscaped gardens and close to the local shops, with the train station only a short 10-minute walk away. Yorkshire traditions are embraced in the food menu, which includes homemade cakes and speciality teas and coffees. The chef takes a personal approach to diet, and meals are catered to individual tastes. There are always cold snacks and alternatives available throughout the day. There's a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Visiting musicians and choirs are examples of some of the activities residents can experience, alongside arts and crafts, sherry mornings, croquet and themed events such as ‘messy play’ with the local nursery, coffee morning or lunch clubs.
Virtual Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care, Rehabilitation. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Southlands Care Home is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Southlands dates from 1870 and was formally one of Harrogate’s premier hotels. It still has much of its charm and combines homely qualities with modern care technology. Occupants enjoy having their own ballroom and traditional bar, as well as ensuite rooms. |
| Is Our Home Purpose Built |
|---|
| No |
| The Year Our Home Was Built |
|---|
| 1 Jan 1870 |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Lift, Nutritionist, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Brochures |
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| SOL_Southlands Home Brochure.pdf |
| Our Photos |
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| Description |
|---|
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Southlands has accommodation for up to 70 residents, and most rooms have ensuite availability. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 70 |
| Number Of Ensuite Rooms | 67 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
|---|
| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Nursing Fees From / Price Per Week | £1,660.00 |
| Respite Fees From / Price Per Week | £1,540.00 |
| Funding Types | |
|---|---|
| Local Authority | North Yorkshire |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
With the coffee bar and lounges, residents will be spoilt for choice when choosing where to relax. We have our very own ballroom that residents can use to practice their old dance moves. There is a wide selection of beautician options available at our salon for residents to enjoy. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Gardening, Music Entertainment, Pet Therapy, Quiz Games, Reminiscence, Singing, Visiting Entertainment. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
9 Ripon Road
Harrogate
North Yorkshire
HG1 2JA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 14th August 2017 |
| Last rated | 30th September 2017 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 21st March 2011 |
| Service Provider | Bupa Care Homes (GL) Limited, LS5 3BF |
Southlands Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Hospital, Library, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Southlands Care Home
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