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107 Neave Crescent
Harold Hill
Romford
Essex
RM3 8HW

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Profile Strength
Excellent 91%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Good
Meet The Manager

Michelle DiBella is General Manager at Romford Care Home.

I began my journey as a nurse 40yrs ago. My passion lies in ensuring whatever care home I manage is led by the people that live within the care home and is tailored to person cantered care in all aspects of their daily lives at Romford Care Home.

Michelle DiBella

Situated in a pleasant residential area, Romford Care Home is purpose-built and carefully designed to support our residents to live happy, fulfilled and comfortable lives.

Our team cares for our residents with the same kindness and warmth shown to members of their own family. Working closely together, they provide residential care, residential dementia care, nursing care, nursing dementia care and end of life care.

Located over two floors, our home includes light and airy, open plan lounge/diners as well as spacious en-suite bedrooms, and a variety of communal spaces such as a library, dementia-friendly garden room, hair salon, and activities room.

Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening.

We also have available for resident and family visiting an Edison DayLodge.

The lodges give residents and their families the peace-of-mind that it’s a clean and safe environment thanks to the Automatic Sanitisation System that’s guaranteed to kill 99.9% off all germs, including the Coronavirus (as stated by Edison & Day®). Other important safety features include separate entrances for residents and visitors, and a plexiglass room divider. It also has the added benefit of heating and air-conditioning so, whatever the weather, everyone can enjoy their visit in comfort.

The Day Lodge is comfortable and bright with spacious facilities that have been beautifully furnished and decorated for maximum comfort, creating a peaceful and homely atmosphere for safe visitation; enabling residents to spend time with their loved ones whilst adhering to Government and Public Health Guidelines.

They are the perfect place to allow families to spend quality time together, worry free.


Life Goes on Safely in Our Care
Dementia Care at Romford Care Home
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space

Romford Care Home has available for resident and family visiting an Edison DayLodge.

The lodges give residents and their families the peace-of-mind that it’s a clean and safe environment thanks to the Automatic Sanitisation System that’s guaranteed to kill 99.9% off all germs, including the Coronavirus (as stated by Edison & Day®). Other important safety features include separate entrances for residents and visitors, and a plexiglass room divider. It also has the added benefit of heating and air-conditioning so, whatever the weather, everyone can enjoy their visit in comfort.

The Day Lodge is comfortable and bright with spacious facilities that have been beautifully furnished and decorated for maximum comfort, creating a peaceful and homely atmosphere for safe visitation; enabling residents to spend time with their loved ones whilst adhering to Government and Public Health Guidelines.

They are the perfect place to allow families to spend quality time together, worry free.

Romford Care Home safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
50

LGBTQ Welcome
Our Building and Facilities

Located over two floors, our home includes light and airy, open plan lounge/diners as well as spacious en-suite bedrooms, and a variety of communal spaces such as a library, dementia-friendly garden room, hair salon, and activities room.

Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening.

We also have available for resident and family visiting an Edison DayLodge.

The lodges give residents and their families the peace-of-mind that it’s a clean and safe environment thanks to the Automatic Sanitisation System that’s guaranteed to kill 99.9% off all germs, including the Coronavirus (as stated by Edison & Day®). Other important safety features include separate entrances for residents and visitors, and a plexiglass room divider. It also has the added benefit of heating and air-conditioning so, whatever the weather, everyone can enjoy their visit in comfort.

The Day Lodge is comfortable and bright with spacious facilities that have been beautifully furnished and decorated for maximum comfort, creating a peaceful and homely atmosphere for safe visitation; enabling residents to spend time with their loved ones whilst adhering to Government and Public Health Guidelines.

They are the perfect place to allow families to spend quality time together, worry free.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2009

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access.

Brochures
Romford-Brochure-web.pdf

Our Photos

Description
  • Located over two floors, our home includes light and airy, open plan lounge/diners as well as spacious en-suite bedrooms, and a variety of communal spaces such as a library, dementia-friendly garden room, hair salon, and activities room.
  • Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening.

    En-suites, Television/telephone points, Profile beds, Fully furnished, Window limiters, Nurse call system, Encourage personalisation with furniture and belongings


About Our Rooms
Number Of Rooms 114
Number Of Ensuite Rooms 114

Type Of Room
Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Internet Access, Secure Access, Telephone Point, Wifi.

Our Photos
Description

Our team cares for our residents with the same kindness and warmth shown to members of their own family. Working closely together to provide the highest quality of care.


Our Team
Michelle DiBella
Michelle DiBella
General Manager

I began my journey as a nurse 40yrs ago. My passion lies in ensuring whatever care home I manage is led by the people that live within the care home and is tailored to person cantered care in all aspects of their daily lives at Romford Care Home.

Sima Ndebele
Sima Ndebele
Clinical Lead Nurse


I started my training to become a Registered General Nurse in 2006 and worked within various settings within the NHS before moving on to the private sector in 2013 where I have worked for various care providers.

I joined Romford Care Home in June 2019 and have loved every minute of my time here. I’m very passionate about staff training and pride myself on delivering the highest level of care.

I enjoy getting to know the residents and their families and feel very privileged to be a part of their journey in to a care setting.

Tracy Smith
Tracy Smith
Customer Relations Manager

 My role as Romford Nursing Care Home's Customer Relations Manager is to support residents and families who are looking at moving in to a care environment. 

I feel very strongly about being able to offer the best advice and guidance about the facilities and services within our Home.

No two journeys are the same and I pride myself on building a relationship with each prospective resident and their family. I feel privileged to be part of their journey and to have the opportunity to continue to support them throughout.

Every day is different, but I go home with a sense of pride that I have made a difference to the lives of our residents and their families

I live within walking distance of the home with my husband and young son, which gives my strong links to the local community.

Hayley Sullivan
Hayley Sullivan
Lifestyle Co-ordinator


I recently joined the Romford Care Home family and I'm really looking forward to supporting the residents and being instrumental in being able to provide meaningful, enjoyable, engaging and stimulating activities to all of the residents. 

I started working in the care sector at the age of 16 and was a Psychiatric Nurse for 8 years, I hold Stage 1 & 2 in British Sign Language which I enjoy using especially when I was working with young adults and children with learning disabilities. I have spent the last 6 years working within a childcare setting but felt it was time to come full circle and return to my true passion within residential care.

The best part of my daily routine is standing back and seeing the joy on the residents faces and knowing that I have made a difference.

Pauline Ibhawaegbele
Pauline Ibhawaegbele
Head Chef

I have worked at Romford Care Home for a number of years, starting out as a Care Assistance and then following my dream to become the home’s Head Chef.

I pride myself on ensuring a quality service for the residents and I am very committed and dedicated to ensuring a high standard of freshly produced, wholesome and nutritious food for every meal.

 I work closely in collaboration with the home’s wellbeing coordinator with a keen aim to ensure a seamless approach in any planned functions within the home such as Birthdays and special events.

I also love sharing my experience in the kitchen by baking with the residents, and letting them experience what goes on behind closed the scenes with regards to making their food.

I also like to spend time each week with all of the residents to give them all the opportunity to request new dishes to try.

I love using my creativity to adapt traditional dishes if the opportunity comes up.


Jade Broderick
Jade Broderick
Ancillary Manager

I started working at Romford Care Home when the home first opened 11 years ago as a Domestic Assistant. After 4 years the opportunity came up to go for the Ancillary Managers position. I previously studied Health and Social Care at College so this has been a great opportunity to extent my knowledge.

I currently manager a team of 10, which includes 8 Domestic staff and 2 Laundry staff.

The home has 114 rooms, so my day is always full on. I love the work flow of the job and also the team work side where we all pull together to make sure the residents are well cared for.

Another element of my role is being able to support other departments, I often try to get involved with our Lifestyle Team and their events.

The most rewarding part of my job is listening to the resident’s stories and getting to know them all and their families.

Weekly Fees Start From Fee
Nursing Fees From / Price Per Week £1,200.00
Residential Dementia Fees From / Price Per Week £1,100.00
Nursing Dementia Fees From / Price Per Week £1,375.00

Funding Types
Local Authority Havering
Region London
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We are proud of the high quality of our meals here at Romford which are carefully designed to be enjoyed while providing balanced nutrition to our residents.

They are lovingly cooked and prepared by our in-house catering team and follow the seasons.

Regularly rotating menus ensure we always have meals which cater to our residents’ likes and dislikes, including those who require modified or specialist diets.

To create a welcoming and pleasant atmosphere for our residents to enjoy their mealtimes, our tables are lovingly laid with crisp table linen, menus clearly showing what’s on offer and cutlery and dinnerware which supports their independence.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Menu
RM MENU.jpg
Activities Are So Important

Supporting our residents to enjoy every day living at Romford is a key focus for our dedicated team.

By getting to know each person, we are able to tailor our activities and events to their likes as well as activities they may like to try.

No two days are the same here and, alongside our usual daily hobby-based activities, we also like to host events which are a little out of the ordinary.

In addition to keeping fit with our chair-based exercises, art therapy, baking, quizzes, our knit and natter club, and movie nights, we also take great pleasure in welcoming visiting entertainers, schools, nurseries and groups to our home to enjoy spending time with our residents.

Our team and residents also love visiting local attractions and getting dressed up for our themed days throughout the year – complete with themed menus and decorations!


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.

107 Neave Crescent
Harold Hill
Romford
Essex
RM3 8HW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 9th September 2021
Last rated 12th November 2021
Reports

12th November 2021

21st November 2020

27th September 2019

19th September 2018

22nd September 2016

16th July 2015

2nd May 2015

14th October 2014

5th April 2014

4th March 2014

22nd January 2014

25th July 2013

19th September 2012

28th March 2012

22nd November 2011

6th May 2011

Registration Date 31st January 2011
Service Provider Ranc Care Homes Limited, IG2 7HU
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Romford Care Home

Romford Care Home was given an overall rating of "Good" by the CQC in November 2021.
Romford Care Home provides Nursing, Dementia, Respite and Residential care.
Romford Care Home has 114 rooms.
Romford Care Home is owned by RCH Care Homes.
Yes. Romford Care Home does offer Residential care.
Yes. Romford Care Home does offer Respite care.
Yes. Romford Care Home does provide care for people with Dementia.
Romford Care Home comes under Havering.
Romford Care Home accepts Local Authority clients.
Romford Care Home accepts NHS Continuing Healthcare clients.
Michelle DiBella is the manager of Romford Care Home.

Profile Last Updated: 11 Jan 2022 | Report this Profile

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