Romford Care Home
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107 Neave Crescent
Harold Hill
Romford
Essex
RM3 8HW
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,500.00 |
| Regulator's Rating | Good |
Meet The Manager
Madalina Ilie is General Manager at Romford Care Home.
Madalina began her journey in healthcare by training as a Registered Nurse in 2012 and entered the healthcare sector in 2015 as a Registered General Nurse, steadily progressing through leadership roles to become a senior manager. With a unique blend of hands-on nursing experience and managerial expertise, she brings a deep understanding of both clinical excellence and the importance of compassionate, person-centred care.
Madalina is passionate about delivering a holistic approach to care, ensuring that every resident receives not only high-quality clinical support but also the emotional and social engagement they deserve.
She believes Romford Care Home is special because of its whole-team approach to individual care. "We take great pride in providing wonderful care to all our residents. It’s a positive environment where we are all one big family, working together to offer the very best support."
Situated in a pleasant residential area, Romford Care Home is purpose-built and carefully designed to support our residents to live happy, fulfilled and comfortable lives.
Our team cares for our residents with the same kindness and warmth shown to members of their own family. Working closely together, they provide residential care, residential dementia care, nursing care, nursing dementia care and end of life care.
Located over three floors, our home includes light and airy, open plan lounge/diners as well as spacious en-suite bedrooms, and a variety of communal spaces such as a library, dementia-friendly garden room, hair salon, and activities room.
Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening.
Dementia Care at Romford Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Located over two floors, our home includes light and airy, open plan lounge/diners as well as spacious en-suite bedrooms, and a variety of communal spaces such as a library, dementia-friendly garden room, hair salon, and activities room. Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening. We also have available for resident and family visiting an Edison DayLodge. The lodges give residents and their families the peace-of-mind that it’s a clean and safe environment thanks to the Automatic Sanitisation System that’s guaranteed to kill 99.9% off all germs, including the Coronavirus (as stated by Edison & Day®). Other important safety features include separate entrances for residents and visitors, and a plexiglass room divider. It also has the added benefit of heating and air-conditioning so, whatever the weather, everyone can enjoy their visit in comfort. The Day Lodge is comfortable and bright with spacious facilities that have been beautifully furnished and decorated for maximum comfort, creating a peaceful and homely atmosphere for safe visitation; enabling residents to spend time with their loved ones whilst adhering to Government and Public Health Guidelines. They are the perfect place to allow families to spend quality time together, worry free. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 2009 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift, Minibus, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Interactive Digital Touch Table, Virtual Reality. |
| Brochures |
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| Romford brochure 23 - PRINT.pdf |
| Our Photos |
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| Description |
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Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening. En-suites, Television/telephone points, Profile beds, Fully furnished, Window limiters, Nurse call system, Encourage personalisation with furniture and belongings |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 114 |
| Number Of Ensuite Rooms | 114 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Alarm, Internet Access, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,600.00 |
| Residential Dementia Fees From / Price Per Week | £1,500.00 |
| Nursing Dementia Fees From / Price Per Week | £1,650.00 |
| Funding Types | |
|---|---|
| Local Authority | Havering |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Our Menu |
Autumn Winter Week 2.pdf
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| Specialities |
The dining and nutritional experience within the home is overseen by our Group Executive Chef. The home's chef's have undertaken specialist IDDSI training, supporting textured modified diets.
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We are actively reducing food mileage.
| Activities Are So Important |
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Supporting our residents to enjoy every day living at Romford is a key focus for our dedicated team. By getting to know each person, we are able to tailor our activities and events to their likes as well as activities they may like to try. No two days are the same here and, alongside our usual daily hobby-based activities, we also like to host events which are a little out of the ordinary. In addition to keeping fit with our chair-based exercises, art therapy, baking, quizzes, our knit and natter club, and movie nights, we also take great pleasure in welcoming visiting entertainers, schools, nurseries and groups to our home to enjoy spending time with our residents. Our team and residents also love visiting local attractions and getting dressed up for our themed days throughout the year – complete with themed menus and decorations! |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre. |
| Can You Bring Your Pet |
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| No |
107 Neave Crescent
Harold Hill
Romford
Essex
RM3 8HW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 9th September 2021 |
| Last rated | 12th November 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 31st January 2011 |
| Service Provider | Ranc Care Homes Limited, IG2 7HU |
Romford Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Methodist Church. |
| Nearby Services |
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| Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Romford Care Home
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