Riverdale Court

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17 Dovedale Close
Welling
Kent
DA16 3BU

Website

Profile Strength
Excellent 90%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,294.00
Regulator's Rating Good
Meet The Manager

Hakim Issop is Registered Manager at Riverdale Court.

Riverdale Court care home is situated in Welling, in the London Borough of Bexley and provides residential care for people living with dementia

Riverdale Court offers a wealth of support services for people living with dementia, with the aim of providing care and comfort and a new, positive and more engaging stage in the lives of all Residents. The team of qualified and attentive staff provide 24 hour specialist person centred dementia care.

At the heart of Riverdale Court is Avante Care and Support's Philosophy of Care, The Eden Alternative, which is based on the ethos of social interaction and engagement and addressing loneliness, helplessness and boredom.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Rehabilitation, Support for Couples.
Disability Support Physical Disability, Physically Frail, Requires Hoist , Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

In December 2020 Avante Care & Support proudly launched their new visitor cabins across all 10 of their care homes across Kent, Bexley and Greenwich, so that residents can meet safely with family members despite the coronavirus outbreak. This has meant families are able to keep in contact with loved ones until actual physical contact is possible once again. 

Fitted out with comfortable chairs and decorated with pictures, the cabins will support families to visit loved ones in a safe and welcoming environment. The cabins have separate entrances for the resident and visitor and all furniture and the inside of the structure is thoroughly cleaned after each visit.

When the new visitor cabins opened in December families were keen to make use of the new visiting facility and immediately booked visiting times to see their loved ones. The cabins have been warmly welcomed by everyone and staff have been inundated with positive messages and feedback about the new visiting facilities. 

Riverdale Court safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

Admission Category Support For
LGBTQ Welcome Yes
Contract
Form 11 Agreement of Residence Issue 9.doc
Our Building and Facilities

Facilities include a tea and coffee making facility on the ground floor which offers a meeting place to enjoy a drink with family and friends

There is a hairdressing salon, ‘Snips’, where you can treat yourself to a new hair style or beauty treatment and a nail bar

There is wheelchair access throughout the home and garden areas.  Residents have easy access to the garden and patio areas, via the main reception/meeting place

The first floor has easily accessible balcony areas, although these are not a substitute for access to the garden 

There is a 'Rempod' on the first floor, which is a virtual train journey  


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2011

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Minibus, Smoking Area.

Our Garden
Private Garden(s), Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Virtual Reality.

Brochures
Riverdale Court Brochure.pdf

Our Photos

Description

All of the bedrooms have bright modern en suite facilities with individual colour schemes to provide relaxation and a sense of well-being. Residents are ebcouraged to bring small items of personal furniture, and other possessions to personalise their rooms.


About Our Rooms
Number Of Rooms 80
Number Of Ensuite Rooms 80

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Internet Access, Telephone Point, Wifi.

Our Photos
Our Team
Hakim Issop
Hakim Issop
Registered Manager
Riverdale
Riverdale
Team
Hakim Issop
Hakim Issop
Registered Manager
Riverdale
Riverdale
Team
Riverdale
Riverdale
Team
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,294.00
Residential Dementia Fees From / Price Per Week £1,294.00

Funding Types
Local Authority Bexley
Region London
We Accept Local Authority Funding Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Sharing meal times with others can provide structure to the day and increase the enjoyment of food. The impact of good nutrition on the health of our brains cannot be dismissed; our brains need nutrients to work and remain healthy.  Eating well is vital to maintain the health, independence and wellbeing of people with dementia

The way food is presented and served, the surroundings and the company in which it is eaten all add to the satisfaction and enjoyment of eating a meal. This is equally important for a person with dementia: a good mealtime experience can have a positive impact on their health and sense of wellbeing


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Pureed, Vegan, Vegetarian.

Activities Are So Important

At Riverdale Court 'Activities' are built around the personality and interests of each individual; there is also the opportunity to join in with group events if a person wishes to do so

Staff encourage Residents to develop skills and hobbies and they also provide companionship and spontaneity in daily life, with many opportunities for Residents to meet and make new friends.

There is always something going on and having fun is an important part of our Philosophy of Care.

Our Philosophy of Care is The Eden Alternative which is based on the core belief that ageing should be a continued stage of development and growth, rather than a period of decline.  In a culture that typically views aging as a period of decline, the Eden Alternative philosophy asserts that no matter how old we are or what challenges we live with, life is about continuing to grow. The Eden Alternative seeks to cure loneliness, not with medication, but by providing residents with companionship and surrounding them with life

Studies show that implementation of the Eden Alternative is a powerful tool for improving quality of life and quality of care for those living in care homes. Also, homes that have adopted Eden as an organisational-wide philosophy have found that there is improved staff satisfaction and retention and significant decreases in use of medication.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Birds, Cats, Dogs, Others (subject to review), Rabbits.

17 Dovedale Close
Welling
Kent
DA16 3BU

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Outstanding
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/e9ee04c8-1111-48bc-9c16-0ae4a4e833f3
Report Published 6th December 2019
Registration Date 4th March 2011
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Riverdale Court

Riverdale Court was given an overall rating of "Good" by the CQC in December 2019.
Riverdale Court provides Dementia, Respite and Residential care.
Riverdale Court has 80 rooms.
Prices for Riverdale Court start from £1,294.00 per week.
Riverdale Court is owned by Avante Care & Support.
Yes. Riverdale Court does offer Residential care.
Yes. Riverdale Court does offer Respite care.
Yes. Riverdale Court does provide care for people with Dementia.
Riverdale Court accepts Local Authority clients.
Hakim Issop is the manager of Riverdale Court.

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