Queens Court Care Home

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52-74 Lower Queens Road
Buckhurst Hill
Essex
IG9 6DS

Website

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,100.00
Regulator's Rating Good
Meet The Manager

Louise Hulme is Registered Manager at Queens Court Care Home.

Situated in a pleasant residential area, Queens Care Home is purpose-built and carefully designed to support our residents to live happy, fulfilled and comfortable lives.

Our team care for our residents with the same kindness and warmth shown to members of their own family. Working closely together, they provide residential care, residential dementia care, nursing care and end of life care.




Life Goes on Safely in Our Care
Safe Visiting Facility
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Learning Disability (ALD), Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
50

LGBTQ Welcome
Yes
Our Building and Facilities

Located over two floors, our home includes light and airy, open plan lounge/diners as well as spacious en-suite facilities in the private bedrooms and a variety of communal spaces such as a bar, library, dementia-friendly garden room, hair salon, and activities room.

Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2000

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Library, Lift, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
Queens-Court-Brochure-web.pdf

Our Photos

Description

Located over two floors, our home includes light and airy, open plan lounge/diners as well as spacious en-suite bedrooms, and a variety of communal spaces such as a bar, library, dementia-friendly garden room, hair salon, and activities room.

Our landscaped gardens are wheelchair accessible and designed to be a welcoming place for people to relax on one of the patios complete with outdoor furniture, or to enjoy a spot of light gardening.


About Our Rooms
Number Of Rooms 90
Number Of Ensuite Rooms 90

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Telephone Point.

Our Photos
Description

Our team takes a considered approach to dementia-friendly activities and meaningful engagement — supporting our residents who live with dementia to still experience happiness, comfort and contentment.

With an in-depth knowledge of people’s life histories, we are able to encourage positive reminiscence and create a safe and supportive environment where people feel comfortable taking part in both familiar and new activities, trips and events.


Our Team
Louise Hulme
Louise Hulme
Registered Manager
Liza Street
Liza Street
Activities Co-ordinator

After 25 years of a legal profession I was looking to change my career and do something local within my community to make a difference.

I stumbled upon Queens Court Care Home for vacancies and was offered the position of Activities Co-ordinator.

I have been in my role for 4 years, and have loved every minute. I have learned it is not just a job but a vocation and this has helped me to find my place in the community.

What I love about my role is that I am able to make a difference to our residents’ lives and their families. Anther important part of my role is bringing together the local community as a whole.

I was recently honoured that as testament and in recognition of my role and what I've achieved within the role as Queens Court's Activities Co-ordinator I recently won the Pride of Essex, Unsung Hero Award 2020, to which I was blown me away!

I hopefully look forward to welcoming you to our Home.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,100.00
Nursing Fees From / Price Per Week £1,200.00
Residential Dementia Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Essex
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon RCH Sample Menu.png
Our Photos
Activities Are So Important

Supporting our residents to enjoy every day living at Queens Court is a key focus for our dedicated team.

By getting to know each person, we are able to tailor our activities and events to their likes and dislikes as well as activities they may like to try.

No two days are the same here and, alongside our usual daily hobby-based activities, we also like to host events which are a little out of the ordinary.

In addition to keeping fit with our chair-based exercises, art therapy, quizzes and movie afternoons, we also take great pleasure in welcoming visiting entertainers, schools, nurseries, therapy animals and groups to our home to enjoy spending time with our residents.

Our team and residents also love visiting local attractions and getting dressed up for our themed days throughout the year — complete with themed menus and decorations!

Our devoted activities teams work closely with their care team colleagues to really get to know each resident, so we’re able to tailor engaging activities around each individual’s interests, likes and dislikes.

Whether it’s taking part in a favourite hobby or trying out something completely new, there is always something going on daily for people to enjoy, either as part of a group or on their own.

Friends and family are also always welcome to come and join in the fun, and we have a range of opportunities throughout the year where we invite our local communities into our care homes to come and take part too.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre.
Can You Bring Your Pet
No

52-74 Lower Queens Road
Buckhurst Hill
Essex
IG9 6DS

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 1st October 2020
Last rated 24th October 2020
Reports

24th October 2020

6th February 2020

10th June 2017

7th July 2016

16th March 2016

3rd December 2015

18th September 2014

6th March 2014

18th October 2013

28th March 2013

1st November 2012

1st June 2012

Registration Date 31st January 2011
Service Provider Ranc Care Homes Limited, IG2 7HU
Transport
Train Station nearby.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Queens Court Care Home

Queens Court Care Home was given an overall rating of "Good" by the CQC in October 2020.
Queens Court Care Home provides Nursing, Dementia, Respite and Residential care.
Queens Court Care Home has 90 rooms.
Prices for Queens Court Care Home start from £1,100.00 per week.
Queens Court Care Home is owned by RCH Care Homes.
Yes. Queens Court Care Home does offer Residential care.
Yes. Queens Court Care Home does offer Respite care.
Yes. Queens Court Care Home does provide care for people with Dementia.
Queens Court Care Home comes under Essex.
Queens Court Care Home accepts Local Authority clients.
Queens Court Care Home accepts NHS Continuing Healthcare clients.
Louise Hulme is the manager of Queens Court Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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