Princess Christian Care Home
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Stafford Lake
Knaphill
Woking
Surrey
GU21 2SJ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Ana Maria Mitu is Manager at Princess Christian Care Home.
With over 18 years of experience in nursing, clinical leadership, and Care Home management, I feel incredibly honoured to lead such a well-established and respected Home.
Princess Christian is a very special place. It has strong foundations, wonderful residents, supportive families, and a team that cares deeply about delivering high-quality care.
Throughout my career, I have always been passionate about providing safe, compassionate, person-centred nursing care. Clinical excellence has always been at the heart of my practice, and I firmly believe that strong leadership, teamwork, continuous learning and kindness form its foundations. I am committed to using my clinical knowledge, management experience and leadership skills to support our team in continually improving our standards.
A modern 92 bed Home, Princess Christian is comprised of three specialist units (Bisley, Pirbright and Knaphill), each with their own separate facilities, lounges and kitchens and all bedrooms have en-suite facilities. We also have an in-house hair salon. Our bright and spacious lounges overlook the courtyard and gardens and provide the perfect setting for relaxing, taking part in activities or simply spending time with family and friends who are welcome to visit at any time.
It’s important for our residents to feel welcome and relaxed and we always encourage residents and families to personalise their rooms by bringing belongings, photos, ornaments and anything that will help create a familiar, home-from-home environment. Our Housekeeping and Maintenance teams are also always on hand to add those all-important special touches.
Surrounded by countryside, our gardens and outdoor seating areas provide a tranquil spot for enjoying some al fresco dining, feeding the chickens or tending to the flowers and vegetables grown by the green-fingered members of our Gardening Club.
We have our very own full time Chartered Physiotherapist; Leo Mathew offers a range of specialised Physiotherapy services which can really benefit a person’s ability to live an active, healthy lifestyle. Click here to read more about Leo. We also work with local medical officers, GPs, dentists, chiropodists, speech therapists, opticians and other health professionals to cater for every care need.
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| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Bariatric care, Cancer, Cerebral Palsy, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Our Care Home and its grounds are secure in order to protect our residents' physical safety and our staff are highly trained to ensure the emotional safety of the individuals we support. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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A modern 92 bed Home, Princess Christian is comprised of three specialist units (Bisley, Pirbright and Knaphill), each with their own separate facilities, lounges and kitchens and all bedrooms have en-suite facilities. We also have an in-house hair salon. Our bright and spacious lounges overlook the courtyard and gardens and provide the perfect setting for relaxing, taking part in activities or simply spending time with family and friends who are welcome to visit at any time. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Bar / Pub, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Physiotherapy, Stairlift, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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It’s important for our residents to feel welcome and relaxed and we always encourage residents and families to personalise their rooms by bringing belongings, photos, ornaments and anything that will help create a familiar, home-from-home environment. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 96 |
| Number Of Ensuite Rooms | 96 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Alarm, Internet Access, Safe, Telephone Point, Wifi. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
Restaurant
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|---|---|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner
|
| Our Menu |
nellsar-food-dinging-sample-menu-june-2023.pdf
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| Specialities |
Puréed and texturised meals modified to different IDDSI levels
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
|
Each day we offer a wide range of activities, including arts and crafts, games and clubs and we welcome a range of singers, musicians, Pet Therapy groups and professional entertainers. For those who wish to join in, we also hold church services twice a month with our own choir. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
| Our Pets |
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Please speak to the Home Manager. |
| Can You Bring Your Pet |
|---|
| Yes |
Stafford Lake
Knaphill
Woking
Surrey
GU21 2SJ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Outstanding |
| Inspection Reports | |
| Last inspected | 28th June 2022 |
| Last rated | 11th August 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 18th January 2011 |
| Service Provider | Nellsar Limited, EN8 7AP |
Princess Christian Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Princess Christian Care Home
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