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Profile Strength
Excellent 92%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £950.00
Regulator's Rating Requires Improvement
Meet The Manager

Mary Tolladay is Home Manager at Penrose Court.

Mary is a Registered General Nurse who qualified in Birmingham and then worked in East Birmingham Hospital. Mary has a wealth of experience in managing homes having relocated to the Home Counties in 2003 and has been managing Nursing Homes ever since. Mary is passionate in ensuring that her team provide the very best in person-centred care.

Mary Tolladay

Penrose Court Care Home is situated in the market town of Biggleswade, and is a private, luxury care home that offers premier accommodation for up to 65 residents. Our dedicated team provides the highest levels of Nursing support as well as Residential, Dementia and Respite Care. 

Our home at Penrose Court Care Home is built on the philosophy that each and every individual deserves to lead a fulfilling life, something we are proud to offer to our residents thanks to the caring and supporting environment we have built.


Penrose Court
Care Options We Can Provide
Support For Companionship, Daily Respite Care, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Diabetes, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The safety and wellbeing of our staff and residents is paramount and we work in accordance with government and local healthcare regulations to ensure that all policies are adhered to which include:
Regular staff and resident LFT testing
Infection control procedures in place
The correct use of PPE
Visitors to evidence a negative LFT testing prior to entering the home.
Regulations and policies are regularly updated, for further information please do feel free to contact the Home Manager

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

We go to great lengths at Penrose Court, to ensure our residents are always fully engaged and leading a fulfilled life. We want to give our residents as many chances as possible to have fun and be social, from participating in our varied activities programme to going on trips to the local community and meeting our neighbours.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
Penrose-Brochure.pdf

Our Photos

Description

All of our rooms and suites at Penrose Court are completely furnished and ready for our residents to personalise with anything they see fit. Their room really is their very own space; their own ‘home-from-home’.

We encourage all of our residents to really make themselves at home, and personalise their rooms in a way that makes them feel like they belong with us and are really part of the Penrose family. Whether they choose to decorate their space with cherished photographs, decorations, or even modest furniture pieces, as long as our residents are happy, we’re happy.


About Our Rooms
Number Of Rooms 65
Number Of Ensuite Rooms 65

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

Our teams receive constant training on a very regular basis, to ensure that all of our residents are getting the 24-hour, around-the-clock care that they need and deserve. From physical medical training to emotional support training, our teams are kept up-to-date when it comes to providing our residents with the best experience Penrose Court can offer.


Our Team
Mary Tolladay
Mary Tolladay
Home Manager

Mary is a Registered General Nurse who qualified in Birmingham and then worked in East Birmingham Hospital. Mary has a wealth of experience in managing homes having relocated to the Home Counties in 2003 and has been managing Nursing Homes ever since. Mary is passionate in ensuring that her team provide the very best in person-centred care.

Danny Bett
Danny Bett
Catering Manager

Danny is the Catering Manager at Penrose Court, Biggleswade and he prides himself on producing high-quality homemade meals for our residents, with all dietary needs catered for.

Jay Spurgeon
Jay Spurgeon
Activities Co-ordinator

Jay joined the team at Penrose Court in 2018 having first started as a member of the care team before transitioning to her current role. Jay brings a wealth of experience to her role and is instrumental in ensuring that there is an extensive programme of activities available for the residents. Jay ensures that there is always fun and laughter around the home and has a particular passion for arts and crafts and just loves interacting with all of the residents. Jay also runs the in-house salon Cut and Glow,ensuring that everyone looks and feels their very best.

Bryony Green-Wood
Bryony Green-Wood
Receptionist

Bryony has worked in care for 7 ½ years and joined the Penrose team as a Receptionist. She is usually the first point of contact at the home and enjoys extending a warm welcome to all visitors. Bryony loves the hustle and bustle of the care home and getting to know the residents and their family and friends.

Darren Tait
Darren Tait
Maintenance Officer

Darren joined the team at Penrose Court in January 2020 having previously been a mobile Maintenance Officer in the retail industry.Darren takes great delight in getting to know the residents and takes a huge amount of pride in ensuring that the home is well maintained and provides a safe and comfortable.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £950.00

Funding Types
Local Authority Central Bedfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

At Penrose Court, our residents can dine in elegance every single day. No matter what the occasion is, our residents at Penrose Court also have access to a variety of private dining choices that are perfect for sharing a meal and special moments with their family and friends. When it comes to catering for a big event or even a simple get-together like a Sunday roast, our on-site chefs are delighted to provide a helping hand.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

At Penrose Court, we bring the big screen to you so you can enjoy films, old and new, in the comfort of your own home. No matter what your favourite genre of movie is, we guarantee our film selection has something for everyone, whether you’re a resident, or a loved one who is visiting.

Our arts and crafts programme is open to all residents, regardless of their ability with a pen or paintbrush. We actively encourage all of our residents to take part in our creative activities, and we provide a variety of materials to assist them in creating works of art and mementos that they can either keep and cherish, or give to their loved ones.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Pets are welcome at the managers discretion. 


Can You Bring Your Pet
Yes

Delius Road
Biggleswade
SG18 8UA

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 10th October 2019
Last rated 19th November 2019
Reports

19th November 2019

Registration Date 3rd October 2018
Service Provider Biggleswade Care Home Limited, SL1 7LW
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Penrose Court

Penrose Court was given an overall rating of "Requires Improvement" by the CQC in November 2019.
Penrose Court provides Nursing, Dementia, Respite and Residential care.
Penrose Court has 65 rooms.
Prices for Penrose Court start from £950.00 per week.
Penrose Court is owned by Penrose Court.
Yes. Penrose Court does offer Residential care.
Yes. Penrose Court does offer Respite care.
Yes. Penrose Court does provide care for people with Dementia.
Penrose Court comes under Central Bedfordshire.
Penrose Court accepts Local Authority clients.
Penrose Court accepts NHS Continuing Healthcare clients.
Mary Tolladay is the manager of Penrose Court.

Profile Last Updated: 20 Jan 2022 | Report this Profile

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