Penrose Court
Book a Visit
Delius Road
Biggleswade
SG18 8UA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,200.00 |
| Regulator's Rating | Requires Improvement |
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Meet The Manager
Mary Tolladay is Home Manager at Penrose Court.
Mary is a Registered General Nurse who qualified in Birmingham and then worked in East Birmingham Hospital. Mary has a wealth of experience in managing homes having relocated to the Home Counties in 2003 and has been managing Nursing Homes ever since. Mary is passionate in ensuring that her team provide the very best in person-centred care.
Penrose Court Care Home is situated in the market town of Biggleswade, and is a private, luxury care home that offers premier accommodation for up to 65 residents. Our dedicated team provides the highest levels of Nursing support as well as Residential, Dementia and Respite Care.
Our home at Penrose Court Care Home is built on the philosophy that each and every individual deserves to lead a fulfilling life, something we are proud to offer to our residents thanks to the caring and supporting environment we have built.
Penrose Court
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Diabetes, Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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The safety and wellbeing of our staff and residents is paramount and we work in accordance with government and local healthcare regulations to ensure that all policies are adhered to which include: |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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We go to great lengths at Penrose Court, to ensure our residents are always fully engaged and leading a fulfilled life. We want to give our residents as many chances as possible to have fun and be social, from participating in our varied activities programme to going on trips to the local community and meeting our neighbours. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Penrose-Brochure.pdf |
| Our Photos |
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| Description |
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All of our rooms and suites at Penrose Court are completely furnished and ready for our residents to personalise with anything they see fit. Their room really is their very own space; their own ‘home-from-home’. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 65 |
| Number Of Ensuite Rooms | 65 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,200.00 |
| Nursing Fees From / Price Per Week | £1,450.00 |
| Residential Dementia Fees From / Price Per Week | £1,350.00 |
| Nursing Dementia Fees From / Price Per Week | £1,450.00 |
| Respite Fees From / Price Per Week | £1,320.00 |
| Funding Types | |
|---|---|
| Local Authority | Central Bedfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
Our energy usage is well maintained.
| Activities Are So Important |
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At Penrose Court, we bring the big screen to you so you can enjoy films, old and new, in the comfort of your own home. No matter what your favourite genre of movie is, we guarantee our film selection has something for everyone, whether you’re a resident, or a loved one who is visiting. Our arts and crafts programme is open to all residents, regardless of their ability with a pen or paintbrush. We actively encourage all of our residents to take part in our creative activities, and we provide a variety of materials to assist them in creating works of art and mementos that they can either keep and cherish, or give to their loved ones. |
| Our Photos |
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| Timetables |
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| Penrose-Brochure-Jan-23-FINAL.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
| Our Pets |
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Pets are welcome at the managers discretion. |
| Can You Bring Your Pet |
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| Yes |
Delius Road
Biggleswade
SG18 8UA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 10th October 2019 |
| Last rated | 19th November 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 3rd October 2018 |
| Service Provider | Biggleswade Care Home Limited, SL1 7LW |
Penrose Court Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Penrose Court
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