Pelsall Hall

Our staff are trained to use measures which prevent and control infections. We are using sterilisation and/or disinfection devices within our care setting. We are testing for viral infection when symptoms present within our care setting.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Recently renovated, the home’s bespoke design features high-quality and comfortable surroundings, bright attractive communal areas and lovely gardens, while at the same time having a uniquely friendly feel.

There is a comfortable lounge and a dining room that overlooks the garden. There is also a bistro area and a family room which has a computer with internet access for residents and visitors. There are also regular visits by a hairdresser and chiropodist.

There are a total of 41 single rooms, nearly all of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.

All our staff believe passionately that our residents and their families are involved in all the important decisions about the home.  That is why we have residents and families on every committee meeting and decision group ensuring that their wishes are properly represented.

The home is such a caring and welcoming place, something that you feel from the moment you walk in.  Visitors always say how happy the residents are and how relaxed they feel not just when they walk into the home but crucially when they go home after visiting their loved ones.

There is an exceptional menu which the residents chose. It reflects what they have personally cooked and eaten all their lives which they enjoy in a magnificent dining room.

The home also has a fantastic activity programme again created by the residents to ensure that their choices and interests are fully catered for.

Assessed on a case-by-case basis.

18th March 2021

6th August 2019

5th January 2017

23rd April 2016

11th September 2013

15th May 2012