Albert House Nursing Home
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19 Albert Road
Weston Super Mare
Somerset
BS23 1ES
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,300.00 |
| Regulator's Rating | Good |
Meet The Manager
Kelly Andrews is Manager at Albert House Nursing Home.
Kelly began her career at Albert House Nursing Home in 2005 after leaving school and has grown with the organisation over the years to become our Registered Manager. Having developed extensive experience across the home, Kelly has a proven track record of delivering high-quality, person-centred care.
She is passionate about creating a supportive environment where residents are treated with dignity, compassion and respect, while promoting independence and wellbeing wherever possible. Kelly provides strong leadership to the team, with a focus on maintaining high standards of care, safeguarding residents and fostering a positive culture for both residents and the team.
Albert House Nursing Home, located in Weston-super-Mare, offers a warm and caring environment with a focus on dignity, respect, and personalised care. This family-run nursing home provides various care services, including nursing, dementia, palliative, and respite care.
The dedicated staff, chosen for their compassionate nature, are committed to maintaining a high standard of care and creating a supportive community for residents.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Lewy Body, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
In addition to meeting all regulatory requirements, we maintain robust infection prevention and control procedures, regular team training, safe medication management and comprehensive risk assessments tailored to each resident’s individual needs. Our home benefits from nurse-led care 24-hours a day, call bell systems, bedroom monitoring sensors where appropriate, fire safety systems and secure, well-maintained environments to support residents living safely and comfortably. We also work closely with healthcare professionals, families and visiting specialists to ensure residents receive the right care at the right time. We continually review our policies and procedures to ensure we are providing a safe, supportive and welcoming environment for everyone at Albert House. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Behind a modest Victorian facade lies a state-of-the art care facility. Over £2 million was spent to convert and extend 5 terraced houses into a comfortable home for our Residents with en-suites for all rooms and multiple lounges and communal areas. There are 3 lounges where the residents can relax, have chats with the other residents or join in with the arranged daily activities and weekly activities like aromatherapy. The lounges are equipped with large TVs but space has been set aside for those not wishing to watch TV or who wish to play a range of games like table tennis, pool etc. Two of the lounges have large french windows opening onto courtyard gardens and all have additional skylight windows, making them very light and airy. There is also a dining room which all residents are encouraged to use so that they do move around during the day. A special hairdressing facility has been installed in an area leading off from one of the lounges for the weekly visits of a professional hairdresser. |
| Is Our Home Purpose Built |
|---|
| No |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Description |
|---|
|
Albert House has 38 en-suite bedrooms and has recently been completely restyled and refurbished to a very high standard. Whilst all the rooms are beautifully decorated, furnished and well equipped, we also encourage personal possessions to help residents feel more at home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 38 |
| Number Of Ensuite Rooms | 38 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,300.00 |
| Funding Types | |
|---|---|
| Local Authority | North Somerset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
A la Carte
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
As part of your care plan, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
|
Do you use solar power? | Yes |
|
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
|
Do you carry out projects that support wildlife? | Yes |
| Our Pets |
|---|
|
Pets are not allowed at Albert House. |
| Can You Bring Your Pet |
|---|
| No |
19 Albert Road
Weston Super Mare
Somerset
BS23 1ES
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 2nd May 2025 |
| Published Date | 28th August 2025 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 25th January 2011 |
| Service Provider | Yeoman Care Limited, BS23 1ES |
Albert House Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Catholic Church. |
| Nearby Services |
|---|
| Golf Club, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Albert House Nursing Home
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