Parkland House
Book a Visit
Barley Lane
Exeter
Devon
EX4 1TA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Live Rating | |
| Weekly Prices From | £1,360.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Donna Selway is Manager at Parkland House.
Embarking on a career in the care sector has been one of the most rewarding and transformative experiences of my life. I am proud of what I have achieved in the last 32 years, starting from the beginning as a care assistant to becoming a registered manager. This journey has been filled with numerous challenges, learning opportunities, and the profound joy of making a difference in the lives of individuals with learning disabilities and individuals in elderly care.
One of the most rewarding aspects of my role as a registered manager is the opportunity to mentor and support other care assistants. I strive to create a culture of continuous learning and professional development, encouraging my team to pursue their own career aspirations within the care sector. Witnessing their growth and success brings me immense pride and satisfaction.
Parkland House is an Outstanding-rated care home located in an elevated position on the western outskirts of Exeter. With stunning countryside views and a warm, welcoming environment, we provide high-quality residential and dementia care for up to 52 residents.
Spacious and thoughtfully designed, Parkland House offers a unique blend of independence, comfort, and support. Whether relaxing in one of our quiet lounges, enjoying the lively main room with its cathedral ceiling and bar, or spending time in the gardens, residents are supported to live well every day.
We believe care should be about more than meeting physical needs — it’s about enjoying life, feeling connected, and being treated with respect.
Residents enjoy:
A vibrant activities programme, including trips, music, crafts, and more
Nutritious home-cooked meals prepared by our in-house chef
Opportunities to socialise or relax across a variety of communal spaces
Beautiful, landscaped gardens with accessible paths, sensory planting, and raised beds
There’s always space for laughter, conversation, and quiet moments — tailored to how each person wants to spend their day.
We’re proud to offer the Coach House, a newly refurbished, self-contained part of Parkland House. Ideal for those who prefer a smaller, more tranquil setting, it offers:
Seven bright, comfortable bedrooms
A private lounge and conservatory
A peaceful, enclosed garden
Access to all the main home’s facilities and events
The Coach House provides all the warmth and support of Parkland House, in a more intimate setting.
Parkland House is part of Peninsula Care Homes, a family-owned and family-run care group established in 2003. With homes across Devon, we remain proudly independent and are committed to delivering exceptional care rooted in compassion, respect, and community.
We invest in our homes and our people, offering face-to-face and online training to ensure our teams deliver care with skill, empathy, and confidence.
By caring for our team, we ensure they can give their best to the people who live with us.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, End of Life, High Dependency, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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At Parkland House, we have a lovely variety of living spaces where our residents can relax, unwind, socialise, and enjoy a drink or something to eat. All spaces are finished to a high quality, with comfortable furniture and attractive décor, boasting a home from home and welcoming feel. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use, Solar Panel Heating. |
| Brochures |
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| Parkland Coach House reformatted.pdf |
| Our Photos |
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| Description |
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At Parkland House, you’ll find our rooms are comfortable, not clinical, and you can bring your own photos, ornaments, and other belongings to truly make the space your own. We can also accommodate your favourite items of furniture and we’re happy to arrange your room around these. Our bedrooms doors are painted in a range of colours and furnished as front doors, which helps to give a homely feel and make them easily recognisable. Many of the rooms are ensuite, while the communal bathrooms and shower rooms have specialist integrated equipment to support all individuals to enjoy a bath or a shower. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 52 |
| Number Of Ensuite Rooms | 29 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
|---|
| Alarm, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,360.00 |
| Residential Dementia Fees From / Price Per Week | £1,360.00 |
| Respite Fees From / Price Per Week | £1,360.00 |
| Funding Types | |
|---|---|
| Local Authority | Devon |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
Our energy usage is well maintained.
| Activities Are So Important |
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At Parkland House, our dedicated Lifestyle Team ensures every day brings opportunities for both new experiences and familiar comforts. Residents can enjoy a full and varied programme that supports wellbeing, independence, and fun. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Do you use solar power? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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Please speak to the home manager who will be happy to share our pet policy. We often have visiting animals and pets. |
| Can You Bring Your Pet |
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| No |
Barley Lane
Exeter
Devon
EX4 1TA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
| Inspection Reports | |
| Last inspected | 7th March 2019 |
| Last rated | 1st June 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 17th January 2011 |
| Service Provider | Peninsula Care Homes Limited, EX4 1TA |
Parkland House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Cathedral, Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Parkland House
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