Oak Hall Care Home
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Oak Hall
Wispers Lane
Haslemere
Surrey
GU27 1AB
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,700.00 |
| Regulator's Rating | Good |
Meet The Manager
Jane McAuley is General manager at Oak Hall Care Home.
Jane is a qualified nurse, holding both RNHM and RGN qualifications. She brings a diverse clinical background, having worked in private homes, care homes, and hospitals, including time spent in theatre settings.
Jane joined the Manor Life team at Oak Hall in April 2021 and brings a wealth of leadership experience in care home management.
She has a strong track record of supporting services to achieve and maintain positive CQC ratings.
Oak Hall in Haslemere, Surrey opened its doors to new residents in November 2018, following an extensive refurbishment. It offers luxurious surroundings for 53 residents, all of whom enjoy their own en-suite rooms.
In keeping with other homes within the group, Oak Hall will deliver exceptional levels of care in convivial surroundings. Restaurant-style dining is a key feature, alongside a dedicated social engagement team who will be running a wide range of activities to keep residents active.
Oak Hall will offers a range of care options: residential, convalescent, respite and specialist palliative care are all available, each with the aim of providing dignity and respect through programmes tailored to the needs of the individual.
Oak Hall lives up to its name with a large oak-panelled entrance hall; oak staircase and balustrading with many further oak features throughout the building. The original interiors of the principal rooms remain little altered: marquetry inlay to some floors, plastered ceilings, stone and marble fireplaces, marble floors, heraldic stained glass and tiled bathrooms.
Oak Hall
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Rehabilitation. |
| Disability Support | Physical Disability. |
| Medication | By Mouth, Injection. |
| Nursing Specialisms | Cancer, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Oak Hall has a robust Clinical Governance Framework in place to ensure high standards of safety and care. The home operates with openness and transparency, working collaboratively with external stakeholders and local safeguarding teams. All colleagues receive appropriate training relevant to their roles, ensuring they are fully equipped to deliver safe and effective care. An independent quality consultant oversees the Clinical Governance Framework to provide objective insight and assurance. The Director of Operations conducts regular provider visits, at least once a month, to maintain oversight and drive continuous improvement. Oak Hall maintains staffing levels above the industry standard, ensuring residents receive supportive, personalised care and that team members are well-supported in their roles. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
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Quality is at the heart of everything we do. Our homes provide all of the equipment and facilities that one would expect from a modern day care facility, and more. Our capital investment programme, coupled with industry-leading staffing levels, provide a level of service and quality that is truly exceptional. Oak Hall provides the full range of services and facilities, including award-winning restaurant-style dining, generously-sized bedroom with en suite facilities, landscaped gardens, a beauty salon and a fully-licensed bar. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Charity |
| Communal Rooms |
|---|
| Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Coffee Shop, GP, Hairdressers, Library, Lift, Minibus. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| Description |
|---|
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All of our rooms have been furnished by professional interior designers to reflect the peace and tranquillity of country living. They feature the highest standard of fixtures, fittings and fabrics. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 55 |
| Number Of Ensuite Rooms | 52 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Double Room, Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Secure Access, Telephone Point. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,700.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
| Activities Are So Important |
|---|
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Our social engagement leaders will support all staff in liaising with residents to establish their interests in order to develop personal engagement opportunities in addition to a wide variety of entertainment and outings. There will be a continuous programme of events, including a gentle fitness exercise programme and our social calendar will focus on encouraging mental alertness, self-esteem and social interaction. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
|---|
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Pets are not allowed at Oak Hall |
| Can You Bring Your Pet |
|---|
| No |
Oak Hall
Wispers Lane
Haslemere
Surrey
GU27 1AB
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 20th August 2021 |
| Last rated | 11th September 2021 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 15th November 2018 |
| Service Provider | RMH (Wispers) Care LLP, BH23 1ES |
Oak Hall Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Oak Hall Care Home
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