Mountside Residential Care Home
9-11 Laton Road
Hastings
East Sussex
TN34 2ET
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Profile Strength |
Excellent 97%
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|---|---|
| Care Type | Care Home |
| Care Category | Dementia | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £1,000.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Lisa Wilde is Home Manager at Mountside Residential Care Home.
Hi, my name is Lisa Wilde and I have been the Manager of Mountside since July 2021. I have over 25 years experience in the health and social care field, large parts of it spent working with care homes to improve their services, and working with CQC as a regulatory inspector. I have a lot of different experiences that I bring to Mountside so that together we can be a highly valued care service. Our goal is to offer high quality services that we expect and that our Residents deserve.
About Us
We are here to ensure that your time spent with us is time that you will blossom and grow. We support our residents and make sure that they can carry on doing what they always used to, as well as offering plenty of opportunities for them to try out something new.
At Mountside Care Home, we are not about a one size fits all approach. Our team take the time to get to know our residents and tailor support to them as individuals.
It could be that you are searching for the best in residential care. Perhaps there is a need for more specialist dementia care. Or you may simply need some short-term support by staying with us in one of our respite rooms. Whatever the service that you require, we have a team of caring, experienced professionals who are the best at what they do.
Videos and Virtual Tours
BBQ Event 28/7/2022
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are undertaking regular infection control audits to ensure that we keep up our standards and we follow all Government advice. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookAdmission Criteria
| Minimum Age |
|---|
| 60 |
| LGBTQ Welcome |
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| Yes |
Building and Facilities
| Our Building and Facilities |
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Residents can enjoy our communal areas such as three lounges, two dining rooms and landscaped gardens. Our activities coordinator organises various activities, events, and outings working to help individuals pursue interests and hobbies in and around our home. |
| Is Our Home Purpose Built |
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| No |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Minibus, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Solar Panel Heating. |
| Brochures |
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| Mountside Brochure.pdf |
| Our Photos |
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Rooms
| Description |
|---|
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All rooms are furnished to a high standard and include an emergency call system. Our residents are encouraged to personalise their bedroom with any small items of furniture, pictures and ornaments. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 52 |
| Number Of Ensuite Rooms | 52 |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
|---|
| Furnished. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Our Photos |
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Meet our Team
| Description |
|---|
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Our friendly and professionally trained staff are on hand 24 hours a day, seven days a week to provide residents with the support they need. |
| Our Team |
|---|
Ray BrownDeputy Manager
Lisa WildeHome ManagerHi, my name is Lisa Wilde and I have been the Manager of Mountside since July 2021. I have over 25 years experience in the health and social care field, large parts of it spent working with care homes to improve their services, and working with CQC as a regulatory inspector. I have a lot of different experiences that I bring to Mountside so that together we can be a highly valued care service. Our goal is to offer high quality services that we expect and that our Residents deserve. 
House Keeping & Laundry ServicesTeamCollectively this is our dedicated team of House Keepers and Laundry Assistant. All work very hard at maintaining and achieving our high standards throughout Mountside. 
Emma MarslandOffice Administrator |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,000.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
Activities
| Activities Are So Important |
|---|
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Being interested in what is going on and taking part in fun activities is a vital part of life. Our approach to residential care focuses on ensuring that Mountside offers a stimulating range of activities which are designed to reflect the wishes and interests of our resident’s and help them maintain close bonds with their local community. With this in mind we employ an Activities Coordinator throughout the week. We hold regular quiz evenings or Cheese and Wine events which family and friends are very welcome to attend. |
| Our Photos |
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| Timetables |
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| CHRISTMAS-PROGRAMME-2019.pdf FEBRUARY-ACTIVITIES-2020.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Pub, Shopping. |
Pets
| Our Pets |
|---|
|
Manager's discretion |
| Can You Bring Your Pet |
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| Yes |
Map
9-11 Laton Road
Hastings
East Sussex
TN34 2ET
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 19th October 2021 |
| Last rated | 5th November 2021 |
| Reports | |
| Registration Date | 7th December 2010 |
| Service Provider | Downlands Care Limited, HA5 1NP |
5th November 2021 Amenities
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
