Mountside Residential Care Home
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9-11 Laton Road
Hastings
East Sussex
TN34 2ET
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,000.00 |
| Regulator's Rating | Good |
Meet The Manager
Lisa Wilde is Home Manager at Mountside Residential Care Home.
I have been the Manager of Mountside since July 2021. I have over 25 years of experience in the health and social care field, with large parts of it spent working with care homes to improve their services, and working with CQC as a regulatory inspector. I have a lot of different experiences that I bring to Mountside so that together we can be a highly valued care service. Our goal is to offer high-quality services that we expect and that our Residents deserve.
We are here to ensure that your time spent with us is time that you will blossom and grow. We support our residents and make sure that they can carry on doing what they always used to, as well as offering plenty of opportunities for them to try out something new.
At Mountside Care Home, we are not about a one size fits all approach. Our team take the time to get to know our residents and tailor support to them as individuals.
It could be that you are searching for the best in residential care. Perhaps there is a need for more specialist dementia care. Or you may simply need some short-term support by staying with us in one of our respite rooms. Whatever the service that you require, we have a team of caring, experienced professionals who are the best at what they do.
BBQ Event 28/7/2022
Care Overview
Building Overview
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Follow robust policies and procedures for safeguarding, medication, and infection control. Provide thorough training so every team member knows how to deliver safe, dignified, and effective care. Carry out regular checks and risk assessments to create a secure living environment. Encourage open communication with residents and families so concerns are quickly addressed. Balance safety with independence – ensuring residents feel protected without losing choice or control. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 60 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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Residents can enjoy our communal areas such as three lounges, two dining rooms and landscaped gardens. Our activities coordinator organises various activities, events, and outings working to help individuals pursue interests and hobbies in and around our home. |
| Is Our Home Purpose Built |
|---|
| No |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Minibus, Smoking Area. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Greenhouse, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Solar Panel Heating. |
| Description |
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All rooms are furnished to a high standard and include an emergency call system. Our residents are encouraged to personalise their bedroom with any small items of furniture, pictures and ornaments. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 52 |
| Number Of Ensuite Rooms | 52 |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,000.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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|
Being interested in what is going on and taking part in fun activities is a vital part of life. Our approach to residential care focuses on ensuring that Mountside offers a stimulating range of activities which are designed to reflect the wishes and interests of our resident’s and help them maintain close bonds with their local community. With this in mind we employ an Activities Coordinator throughout the week. We hold regular quiz evenings or Cheese and Wine events which family and friends are very welcome to attend. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you use sensor taps to save water? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Do you use solar power? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
| Our Pets |
|---|
|
Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
9-11 Laton Road
Hastings
East Sussex
TN34 2ET
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 14th November 2022 |
| Last rated | 30th November 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 7th December 2010 |
| Service Provider | Downlands Care Limited, HA5 1NP |
Mountside Residential Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Mountside Residential Care Home
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