Moorhouse Nursing Home
Tilford Road
Hindhead
Surrey
GU26 6RA
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Profile Strength |
Very Good 89%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £1,100.00 |
| Regulator's Rating | Good |
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Meet The Manager
Denise Fitzpatrick is Home Manager at Moorhouse Nursing Home.
About Us
Set in beautiful,landscaped gardens Moorhouse Nursing Home is a home-from-home country house residence for up to 36 elderly men and women who require long or short-term residential, nursing and dementia care.
Our small community is built on a sense of place, friendship and belonging, respecting residents’ values, and supporting them with unwavering exceptional standards of professional care.
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Diabetes, Epilepsy, Heart Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Mixed Dementias. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Provider Newsfeed
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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookAdmission Criteria
| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
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| Yes |
Building and Facilities
| Our Building and Facilities |
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| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Library, Lift, Minibus, Optician, Smoking Area, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Scenic Views, Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Individual Heating Controls. |
| Our Photos |
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Rooms
| Description |
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Our bedrooms are individual, light and airy and almost all enjoy views of the countryside. Most rooms are single rooms but there are some double rooms available for couples who want to stay together. Our rooms on the ground floor are particularly popular as the majority feature patio doors opening directly onto the gardens. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 38 |
| Number Of Ensuite Rooms | 17 |
| Type Of Room |
|---|
| Double Room, Kitchenette, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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Meet our Team
| Description |
|---|
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Moorhouse Nursing Care Home is managed under the personal supervision and direction of Home Manager, Denise Fitzpatrick, and a team of qualified, highly trained nurses and care staff to provide 24-hour care of the highest standard. |
| Our Team |
|---|
Denise FitzpatrickHome Manager
MichelleDeputy ManagerHaving worked in care for over 40 years starting as a care assistant then qualifying as a nurse. I believe the knowledge and experience that I have gained helps me to guide families and their loved ones through what can be a very difficult time in their lives. I enjoy working at Moorhouse as it has a happy and homely feel where staff strive to make every resident feel valued and unique. 
HayleyTeam LeaderI have been working in the care industry for eight years and joined Moorhouse in 2021 as Care Assistant and then promoted to Team Leader. I like making people smile and making a difference to someone’s life is so important and very rewarding. I love to learn and have a passion to grow within the company. 
JoBusiness AdministratorI’ve recently joined Moorhouse and have found that every day is a different day which makes my working day such a pleasure. I particularly love the community and family feel throughout the home and to be able to get involved supporting residents and their families. 
Juraj VitalisHead ChefI have been employed at Moorhouse Nursing Home as the Head Chef since September 2007. I love cooking different dishes for the residents to try, and getting their feedback. I also enjoy getting ideas and recipes from residents and giving them a try. 
CaroleHead HousekeeperI have been working at Moorhouse for 32 years, starting off as a cleaner during the day and carer in the evenings. I am now Head Housekeeper and oversee the day-to-day cleanliness of the home. We have such a great team here, and a lot of us have been here for many years, including my sister! 
EuricoMaintenance OfficerI treat Moorhouse like it is my own home, I make sure everything throughout the home is in good order from the décor to the garden. I have been at Moorhouse for 24 years and feel part of a wonderful compassionate team who go above and beyond for our residents who have chosen Moorhouse as their home. 
AnaLaundry AttendantI have worked at Moorhouse for 24 years and could not think of a better place to work. I’ve had various roles within the home but now spend my time ensuring all the laundry is fresh and clean. I love talking and seeing the residents every day – I like to put a smile on their faces and make them laugh. The home has a great atmosphere, we are one happy family. 
PaulineHousekeeperI have been at Moorhouse for 22 years after my sister introduce me to the home. I have had varying roles throughout my time here but now I focus on keeping all the residents bedrooms and communal areas sparkling. I love working here as it is so friendly, and there is always a great atmosphere. |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,100.00 |
| Nursing Fees From / Price Per Week | £1,100.00 |
| Respite Fees From / Price Per Week | £1,100.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Our Menu |
Sample lunch menu.pdf
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| Our Photos |
Activities
| Activities Are So Important |
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Day-to-day life at our care home offers a varied programme of social activities from arts & crafts, games, painting to gentle exercise classes. We also have regular visits from speakers, musical groups and entertainers. Social outings to theatre, shopping centres, local attractions are regularly organised. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
Pets
| Our Pets |
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We are unable to accommodate cats or dogs but subject to approval prior to moving in, you may be able to bring in a small pet. We do however, welcome visiting pets with family and friends. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation. |
| We Welcome |
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| Birds, Rabbits, Reptiles. |
Map
Tilford Road
Hindhead
Surrey
GU26 6RA
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 4th May 2021 |
| Last rated | 18th June 2021 |
| Reports | |
| Registration Date | 3rd December 2010 |
| Service Provider | Ashberry Healthcare Limited, HP2 7DX |
18th June 2021 Amenities
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church, Mosque. |
| Nearby Services |
|---|
| Chemist, Church, Garden Centre, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops. |
