Mockley Manor Care Home

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Good
Meet The Manager

Rachael Crocker is the Manager at Mockley Manor Care Home.

Hello, my name is Rachael Crocker and I'm proud to be Manager for Mockley Manor Care Home. I have worked at the care home for 12 years, 10 of those years under the ownership of Coate Water Care. I am a registered nurse by background and have a degree in Palliative Care, my passion is for high standard and quality care, and for ensuing the residents are cared for in a homely environment surrounded by beautiful countryside and belongings of their own.

Working for a family managed company in my opinion is much better than larger groups, each home is individually managed. In addition we have the support of a smaller management team who know each and every resident and staff member which is important to me. I feel that this method allows the home to feel empowered, supported and directed as well as ensuring essential care is given. 

Mockley Manor Care and Nursing Home is set in beautiful, well-maintained grounds on the outskirts of the pleasant village of Ullenhall, near Henley in Arden. The home is situated in the heart of the Warwickshire countryside only 7 miles from Redditch town centre and is easily accessible from Stratford, Solihull and the M42.

Coate Water Care have worked tirelessly to create a homely environment at Mockley Manor and our dedicated team of experienced carers, nurses and support staff are the guardians of a highly professional care setting. Testament to Coate Water Care’s high standards is the fact that we were voted National Care Association Member of the Year 2019.

Coate Water Care operate electronic care planning and medication administration systems. This gives relatives peace of mind that everything is being managed as it should be and that care planning and care delivery achieve the highest possible standards.

Coate Water Care invest heavily in staff training and development. We encourage and support staff to progress within the company. We achieved National Care Association “Member of the Year” in 2019, partly due to our staff training and development programmes


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

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Minimum Age
21

LGBTQ Welcome
Our Building and Facilities

Mockley Manor has had a £4 million makeover. Mockley Manor’s peaceful countryside location and dedicated staff already made it an outstanding care home, but a £4 million investment in major renovations and new care units mean the bar is now set even higher.

  • A new reception, coffee shop, cinema suite, hairdressers and laundry service boast luxury hotel standard interiors and furnishings.
  • New person-centred software allows carers to input data on residents in real time, reducing paperwork and giving carers more time to care.

Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Day Centre, Hairdressers, Lift, Overnight Guest Stay.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Brochures
Brochure.pdf Coate Water Care Brochure.pdf

Our Photos

Description

The recent premium makeover has increased the home’s capacity from 46 to 63 bedrooms, including a range of spacious 20 square metre suites.
Rooms are now equipped with infrared technology that transmits a signal if a resident falls over, providing extra peace of mind for family and loved ones.

In additional to the registered manager, Marie Haynes has been administrator to the home for over 10 years and has many years’ experience in supporting the home with her business skills. The home has two clinical leads, who have a wealth of experience and knowledge to aid and support the residents. Our dedicated team of nurses, unit leads, senior care and care staff contribute to the care and well being of the residents and ensure that continuity of care is given as well as support to the team.


About Our Rooms
Number Of Rooms 63
Number Of Ensuite Rooms 39

Type Of Room
Bungalow, Double Room, Flat, Kitchenette, Separate Sitting Room, Shared Room, Single Room, Studio.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Secure Access, Telephone Point.

Our Photos
Description

Run by family-run providers Coate Water Care since 2012, Mockley Manor has undergone extensive refurbishment in order to provide the perfect setting for quality residential care and respite care, including 24-hour nursing care for people living with dementia. Our qualified nurses and experienced carers also provide specialist care for residents with palliative care needs. Since 2016, we also offer first-class Day Care.

In additional to the registered manager, Marie Haynes has been administrator to the home for over 10 years and has many years’ experience in supporting the home with her business skills. The home has two clinical leads, who have a wealth of experience and knowledge to aid and support the residents. Our dedicated team of nurses, unit leads, senior care and care staff contribute to the care and wellbeing of the residents and ensure that continuity of care is given as well as support to the team.


Our Team
Rachael Crocker
Rachael Crocker
the Manager

Hello, my name is Rachael Crocker and I'm proud to be Manager for Mockley Manor Care Home. I have worked at the care home for 12 years, 10 of those years under the ownership of Coate Water Care. I am a registered nurse by background and have a degree in Palliative Care, my passion is for high standard and quality care, and for ensuing the residents are cared for in a homely environment surrounded by beautiful countryside and belongings of their own.

Working for a family managed company in my opinion is much better than larger groups, each home is individually managed. In addition we have the support of a smaller management team who know each and every resident and staff member which is important to me. I feel that this method allows the home to feel empowered, supported and directed as well as ensuring essential care is given. 

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00
Nursing Fees From / Price Per Week £1,200.00
Residential Dementia Fees From / Price Per Week £1,200.00
Nursing Dementia Fees From / Price Per Week £1,200.00
Respite Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Warwickshire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Food plays a very important role to the home and we are proud of the variety and choice of food that is served by our long-standing chefs. We have menu choices to suit all diets included those who are on specialist diets or modified food. We have direct contact with speech and language and dieiton who offer their experience and knowledge to ensure that all residents have their menu choices for their specific needs. Menu are displayed on tables and in reception, a copy of menu is available on line. Residents who are on specific diets or requirement have easy read information leaflets available so they are aware of why they have a specific menu type and how to make these choices.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Pureed, Vegan, Vegetarian.

Activities Are So Important

Our experienced Activities Coordinator organises special events, outings and parties for residents, their families and friends. We take time to find out what residents enjoy and try to incorporate their hobbies into their daily routine. People especially enjoy watching their favourite movies in our brand-new cinema suite.

A physically active lifestyle can significantly improve people’s quality of life at all stages of dementia. Some residents enjoy sitting peacefully with their favourite carer in our lovely conservatory overlooking the garden and surrounding fields. Others keep active with live music sessions, baking classes, sensory gardening, hair & beauty treatment, theatre trips and exercise sessions. We even keep our own chickens!

Mockley Manor prides itself on its location in the beautiful Warwickshire Countryside, each room has a view of the fields and we have a variety of wildlife who come to the fields around the home such as deer, pheasants and a variety of birds. Many of the residents have bird feeders outside their room and enjoy watching the different birds come to the table. We even have deer come into the grounds and many can be seen from the rooms on Orchard upstairs.

We have a number of communal areas which allow for residents to be with their relatives for a social chat or a coffee, our beautiful reception is inviting, open and has tea and coffee making facilities for people to help themselves to.

We have beautiful gardens surrounding all areas of the home, displaying a panoramic view of the beautiful Warwickshire countryside. We have a number of patios with comfortable chairs and tables to allow you to sit and enjoy the surroundings, listen to the birds and to watch the world go by.

Our home prides itself in a dedicated cinema room with popcorn maker, allowing residents, friends and visitors an area to relax and enjoy a film.

If pampering is your preference then a visit to Barbarella hair salon is a must. The hairdresser visits the home each week and will support you to have your hair washed, set or coloured – the choice is yours, you can sit back, relax enjoy a cup of tea whilst having your hair cut of blow dried.

We have two kitchenette which can support residents to remain independent and make themselves a cup of tea for themselves or a visitor to the home.




Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

We keep our own chickens!

We can support residents wishing to bring pets into the home. Further details are available within the home 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Forde Hall Lane
Ullenhall
Henley In Arden
Warwickshire
B95 5PS

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 28th October 2020
Last rated 13th November 2020
Reports

13th November 2020

12th November 2020

13th September 2019

8th February 2017

12th January 2016

23rd March 2015

3rd October 2014

1st October 2013

Registration Date 4th October 2012
Service Provider Coate Water Care Company (Church View Nursing Home) Limited, SN3 4YF
Transport
Car Park on-site.

Places of Worship
Catholic Church.

Our Awards
21st National Care Awards Finalist 2019
National Care Association Member of the Year 2019

Frequently asked questions about Mockley Manor Care Home

Mockley Manor Care Home was given an overall rating of "Good" by the CQC in November 2020.
Mockley Manor Care Home provides Nursing, Dementia and Respite care.
Mockley Manor Care Home has 63 rooms.
Prices for Mockley Manor Care Home start from £1,200.00 per week.
Mockley Manor Care Home is owned by Coate Water Care.
No. Mockley Manor Care Home does not offer Residential care.
Yes. Mockley Manor Care Home does offer Respite care.
Yes. Mockley Manor Care Home does provide care for people with Dementia.
Mockley Manor Care Home comes under Warwickshire.
Mockley Manor Care Home accepts Local Authority clients.
Mockley Manor Care Home accepts NHS Continuing Healthcare clients.
Rachael Crocker is the manager of Mockley Manor Care Home.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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