Mockley Manor Care Home

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Forde Hall Lane
Ullenhall
Henley In Arden
Warwickshire
B95 5PS

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Rachael Crocker is the Manager at Mockley Manor Care Home.

Mockley Manor Care and Nursing Home is set in beautiful, well-maintained grounds on the outskirts of the pleasant village of Ullenhall, near Henley in Arden. The home is situated in the heart of the Warwickshire countryside only 7 miles from Redditch town centre and is easily accessible from Stratford, Solihull and the M42.

Coate Water Care have worked tirelessly to create a homely environment at Mockley Manor and our dedicated team of experienced carers, nurses and support staff are the guardians of a highly professional care setting. Testament to Coate Water Care’s high standards is the fact that we were voted National Care Association Member of the Year 2019.

Coate Water Care operate electronic care planning and medication administration systems. This gives relatives peace of mind that everything is being managed as it should be and that care planning and care delivery achieve the highest possible standards.

Coate Water Care invest heavily in staff training and development. We encourage and support staff to progress within the company. We achieved National Care Association “Member of the Year” in 2019, partly due to our staff training and development programmes


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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
21

LGBTQ Welcome
Yes
Our Building and Facilities

Mockley Manor has had a £4 million makeover. Mockley Manor’s peaceful countryside location and dedicated staff already made it an outstanding care home, but a £4 million investment in major renovations and new care units mean the bar is now set even higher.

  • A new reception, coffee shop, cinema suite, hairdressers and laundry service boast luxury hotel standard interiors and furnishings.
  • New person-centred software allows carers to input data on residents in real time, reducing paperwork and giving carers more time to care.

Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Day Centre, Hairdressers, Lift, Overnight Guest Stay.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Our Photos

Description

The recent premium makeover has increased the home’s capacity from 46 to 63 bedrooms, including a range of spacious 20 square metre suites.
Rooms are now equipped with infrared technology that transmits a signal if a resident falls over, providing extra peace of mind for family and loved ones.

In additional to the registered manager, Marie Haynes has been administrator to the home for over 10 years and has many years’ experience in supporting the home with her business skills. The home has two clinical leads, who have a wealth of experience and knowledge to aid and support the residents. Our dedicated team of nurses, unit leads, senior care and care staff contribute to the care and well being of the residents and ensure that continuity of care is given as well as support to the team.


About Our Rooms
Number Of Rooms 63
Number Of Ensuite Rooms 39

Type Of Room
Bungalow, Double Room, Flat, Kitchenette, Separate Sitting Room, Shared Room, Single Room, Studio.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Secure Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00
Nursing Fees From / Price Per Week £1,000.00
Residential Dementia Fees From / Price Per Week £1,000.00
Nursing Dementia Fees From / Price Per Week £1,000.00
Respite Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Warwickshire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Specialities Pink tick icon Our speciality is defiantly our cooked breakfast, 60% of our residents have a cooked breakfast some morning consisting of anything from a bacon sandwhich (debate currently ongoing on which is best brown sauce or red sauce) to tomatoes on toast, scrambled

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our experienced Activities Coordinator organises special events, outings and parties for residents, their families and friends. We take time to find out what residents enjoy and try to incorporate their hobbies into their daily routine. People especially enjoy watching their favourite movies in our brand-new cinema suite.

A physically active lifestyle can significantly improve people’s quality of life at all stages of dementia. Some residents enjoy sitting peacefully with their favourite carer in our lovely conservatory overlooking the garden and surrounding fields. Others keep active with live music sessions, baking classes, sensory gardening, hair & beauty treatment, theatre trips and exercise sessions. We even keep our own chickens!

Mockley Manor prides itself on its location in the beautiful Warwickshire Countryside, each room has a view of the fields and we have a variety of wildlife who come to the fields around the home such as deer, pheasants and a variety of birds. Many of the residents have bird feeders outside their room and enjoy watching the different birds come to the table. We even have deer come into the grounds and many can be seen from the rooms on Orchard upstairs.

We have a number of communal areas which allow for residents to be with their relatives for a social chat or a coffee, our beautiful reception is inviting, open and has tea and coffee making facilities for people to help themselves to.

We have beautiful gardens surrounding all areas of the home, displaying a panoramic view of the beautiful Warwickshire countryside. We have a number of patios with comfortable chairs and tables to allow you to sit and enjoy the surroundings, listen to the birds and to watch the world go by.

Our home prides itself in a dedicated cinema room with popcorn maker, allowing residents, friends and visitors an area to relax and enjoy a film.

If pampering is your preference then a visit to Barbarella hair salon is a must. The hairdresser visits the home each week and will support you to have your hair washed, set or coloured – the choice is yours, you can sit back, relax enjoy a cup of tea whilst having your hair cut of blow dried.

We have two kitchenette which can support residents to remain independent and make themselves a cup of tea for themselves or a visitor to the home.




Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Do you use solar power? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have a biomass boiler? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
Our Pets

We keep our own chickens!

We can support residents wishing to bring pets into the home. Further details are available within the home 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Forde Hall Lane
Ullenhall
Henley In Arden
Warwickshire
B95 5PS

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 28th March 2023
Last rated 18th April 2023
Current Report

Mockley Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Mockley Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 4th October 2012
Service Provider Coate Water Care Company (Church View Nursing Home) Limited, SN3 4YF
Transport
Car Park on-site.

Places of Worship
Catholic Church.

Nearby Services
Church, Local Walks & Bike Rides, Park.

Frequently asked questions about Mockley Manor Care Home

Mockley Manor Care Home was given an overall rating of "Good" by the CQC in April 2023.
Mockley Manor Care Home provides Residential, Nursing, Dementia and Respite care.
Mockley Manor Care Home has 63 rooms.
Prices for Mockley Manor Care Home start from £1,000.00 per week.
Mockley Manor Care Home is owned by Coate Water Care.
Yes. Mockley Manor Care Home does offer Residential care.
Yes. Mockley Manor Care Home does offer Respite care.
Yes. Mockley Manor Care Home does provide care for people with Dementia.
Mockley Manor Care Home comes under Warwickshire.
Mockley Manor Care Home accepts Local Authority clients.
Mockley Manor Care Home accepts NHS Continuing Healthcare clients.
Rachael Crocker is the manager of Mockley Manor Care Home.

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