Mayflower Care Home
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Hartshill Road
Northfleet
Gravesend
Kent
DA11 7DX
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,800.00 |
| Regulator's Rating | Requires Improvement |
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Meet The Manager
Chris James is Interim Home Manager at Mayflower Care Home.
At Mayflower Care Home, I take great pride in creating a place where residents feel safe, valued and at ease. Moving into a new home can be a big step, and my team and I are here to make that transition as smooth and comforting as possible.
We provide specialist dementia, residential, nursing, and respite care, all designed around each person’s individual needs. I make it a priority to get to know every resident, learning their routines, preferences and the little things that bring them joy so we can provide truly personalised care.
What makes Mayflower special is the sense of friendship and community throughout the home. There is always a warm smile, laughter and support close at hand. If you are considering care for yourself or a loved one, I would be delighted to welcome you, show you around and discuss how we can make Mayflower feel like home.
Mayflower Care Home is a purpose-built home in Northfleet, known for its specialist dementia care as well as residential, nursing, palliative and respite care. Our compassionate team provides tailored, person-centred care for every resident, whether staying permanently or for a short period after a hospital stay.
The home offers 76 spacious, comfortably furnished en-suite bedrooms across three floors, each with a TV, nurse call system, adjustable bed and free Wi-Fi. Residents are encouraged to make their rooms their own with personal items and photographs.
Mayflower combines homely comfort with modern facilities, including lift access to all floors and a fully wheelchair-accessible layout. Each floor has its own dining room and lounge for meals, activities or quiet relaxation, and an on-site hair salon provides regular pampering services.
A secure, landscaped garden and patio offer inviting spaces for residents and families to enjoy the outdoors, with comfortable seating and keypad access for safety.
Mayflower is a warm, supportive environment where residents living with all forms of dementia—including complex needs—can feel safe, valued and truly at home.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Emergency Care, End of Life, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Prader Willi Syndrome, Schizophrenia, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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The health, safety and wellbeing of our residents and staff is our top priority. With this in mind we have added a host of new additional safety measures at our facilities to ensure that our residents may continue to live their lives as they choose with minimal inconvenience. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Mayflower has a total of 76 individual en-suite bedrooms, spread over three floors. Each floor has its own team of nursing and care staff dedicated to your welfare. Nursing and care staff are on hand 24/7, and our key worker system means that you will always have a friendly and familiar face looking out for you. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Library, Sitting Rooms. |
| What Else Do We Provide |
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| Hairdressers, Library. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Mayflower 4pp Brochure.pdf |
| Description |
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Each floor has its own team of nursing and care staff dedicated to your welfare. Nursing and care staff are on hand 24/7, and our key worker system means that you will always have a friendly and familiar face looking out for you. Each of the spacious rooms is comfortably furnished, with plenty of space for wheelchairs if you need one. A homely feel is important, so the lounge can be arranged for you to sit in a group to socialise, or to give you quiet space if you prefer. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 76 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Direct Garden Access, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Safe, Secure Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,800.00 |
| Nursing Fees From / Price Per Week | £2,000.00 |
| Residential Dementia Fees From / Price Per Week | £1,800.00 |
| Nursing Dementia Fees From / Price Per Week | £2,000.00 |
| Respite Fees From / Price Per Week | £1,800.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Our Menu |
 Sample_Menu_.pdf
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|---|---|
| Our Photos |
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| Activities Are So Important |
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An active life is a healthier life, and can help to keep you more alert and mobile. It’s also more fulfilling, and joining in with activities helps you to make new friends and become part of life here at our home. Our activities co-ordinatoWe create a monthly programme of activities ranging from entertainments like visiting singers and film matinees, to painting and crafts, baking, gardening, quizzes and yoga. If your own preferred hobby isn’t on the list, we can help you to continue with it. Even if you find moving about difficult, it is still important to get as much exercise as possible, so we also organise gentle exercise sessions, to help keep you mobile. Many of our residents love animals, and have enjoyed having pets in the past, so we have regular visits from friendly dogs, and some of our residents’ visitors are able to bring their own dogs with them.Family and friends are welcome to join in with activities, and we also organise special events, like our annual summer fête, where we invite your family, friends, local community groups and even the local Mayor along. If you like to get out and about, we can arrange for someone to go shopping with you, and the activities team also arrange group trips and meals out. Or it might be that what you want is as simple as someone to sit with you and read the paper, talk about things that are important to you, or help you keep in touch with your loved ones via post, email or Skype. Whatever you prefer, the choice is yours.rs are dedicated to making sure that your days are filled with interesting things to do, with a choice of activities. The team runs many of the activities themselves, with the help of visiting specialists in music and exercise. |
| Timetables |
|---|
| Mayflower 4pp Brochure.pdf |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Crafts, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
Hartshill Road
Northfleet
Gravesend
Kent
DA11 7DX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 17th October 2025 |
| Published Date | 11th March 2026 |
| Current Report |
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| Historic Reports |
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| Registration Date | 14th February 2011 |
| Service Provider | Mayflower Care Home (Northfleet) Limited, BH12 1NB |
Mayflower Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Mayflower Care Home
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