Maples Care Home

29 Glynde Road


Tel: 020 8298 6720

Care Provider: Maples Care Home (Bexleyheath) Limited

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Care Type Care Home
Care Category Nursing, Dementia, Respite, Residential.
Availability Call for details
Prices Start From £1,100.00
Overall CQC Rating Requires Improvement
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Meet The Manager

Nicola Phillips is Care Home Manager at Maples Care Home.

Nicola Phillips gained a BSc (Hons) in Nursing Studies in 1981 from Southbank Polytechnic and Westminster Hospital and studied for an SRN/RMN qualification at the London Hospital.

She achieved the Registered Manager's Award in 2009 but has held numerous roles within the Health and Social Care sector - a support worker for those with mental health issues,  a CSCI-registered manager and a Domiciliary Care Manager for Cornwall County Council where she supported children, young people and families, clients with learning disabilities/mental health issues and elderly frail people living at home. She was also General Manager for both BUPA (2007-2010) and Barchester Healthcare (2010-2015) before joining Maples Care Home as Home Manager. 

As a result, Nicola is highly experienced in the day-to-day management of homes and the provision of services for people living with dementia, chronic medical conditions and palliative care.

Nicola Phillips

Maples is a modern, purpose-built residential care home in a pleasant residential area of Bexleyheath. The home, with its landscaped private garden, has been carefully designed to offer all the facilities you would expect from a modern care home, whilst retaining a warm and homely feel.

Dedicated nursing and care staff are on hand 24/7 to provide long-term nursing care, as well as specialist support for people whose dementia is more complex and who suffer from severe symptoms. The dementia unit is designed to support independence, reduce anxiety and ensure that residents feel comfortable and can enjoy the best possible quality of life. The key worker system means that residents will always have a friendly and familiar face looking out for them.

Maples has a total of 75 en-suite bedrooms that are spacious and comfortably furnished while communal areas provide a mix of intimate spaces where residents can sit and relax or chat with visitors (who are welcome at any time) and larger areas where the home holds a variety of daily activities.

There is no minimum age for residents, as long as staff can meet their care needs.

Maples isn’t just a place where you receive top-quality care. Our wellbeing managers organise a varied programme of creative, musical or fitness activities and days out. And, for therapeutic ‘me time’, a dedicated hair salon provides on-site hair and beauty facilities. Our menus are varied and nutritious and we strive to create a comfortable home-from-home environment with a strong family feel.

Residents' views are important to us, and we take these into account in the day-to-day running of the home.

Care Options We Can Provide
Support For Companionship, Personal care, Palliative, End Of Life, Convalesence.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physically Frail, Requires Hoist , Hearing Impairment, Speech Impairment, Visual Impairment.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Parkinson's Disease, Cancer, Stroke, Multiple Sclerosis, Epilepsy.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's.
Respite Care Yes
Our Building and Facilities

Maples is a modern, purpose-built residential care home in a pleasant residential area of Bexleyheath. The home, with its landscaped private garden, has been carefully designed to offer all the facilities you would expect from a modern care home, whilst retaining a warm and homely feel.

Each floor has its own dining room and lounge where you can gather for meals, for group activities or to socialise.

The communal areas provide a mix of intimate spaces to sit and relax or chat to your visitors, and large communal areas where many of our activities take place, so you are sure to find a favourite spot.

We have our own hair salon and, if residents require chiropody, physiotherapy we can arrange this, but you will need to pay direct for these services.

Is Our Home Purpose Built

The Year Our Home Was Built
30 Aug 2013

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Activities Room.

What Else Do We Provide
GP, Hairdressers, Lift.

Our Garden
Communal Garden, Seating, Wheelchair Friendly Access.

Maples CH 44pp_v8-lr.pdf

Our Photos


Maples Care Home has 75 spacious and comfortably furnished en-suite bedrooms, some with a view of our pleasant, landscaped private gardens.

All of the rooms are equipped with TV and telephone points, a nurse call system, and an adjustable automatic bed with a control handset to ensure your comfort. The rooms can accommodate wheelchairs, if required.

Here at Maples it's all about home comforts and making our new residents feel at ease from day one. So we encourage you to personalise your room with pictures, family photographs, treasured mementos and favourite small items of furniture.

About Our Rooms
Number Of Rooms 74
Number Of Ensuite Rooms 74

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Telephone Point, Internet Access.

Our Photos

The home manager is supported 24/7 by a multi-disciplinary team of nurses, carers, domestic, catering and admin staff, who all receive regular in-house training from our training manager.

We have good staff ratios to ensure the highest level of care is given to our residents from a professional team. Many of our carers are also qualified to, or working towards, NVQ or Diploma Levels 2 and 3 in Health and Social Care. If staff wish to pursue more advanced qualifications in care and leadership, we offer them every support.

The staff who care for residents with dementia have more specialist training and an in-depth understanding of how dementia impacts on health and behaviour. Dementia affects everyone differently, so our team provides individual and person-centred care. We have found that our innovative approach to caring for those experiencing dementia has been effective in lessening the anxiety that's often associated with it. This, together with safe and compassionate care, helps our residents to experience greater quality of life. 

Every member of our staff and management teams considers themselves to be one of your extended family members.

Weekly Fees Start From Fee
Fees Start From £1,100.00
Residential Fees From £1,100.00
Nursing Fees From £1,100.00
Residential Dementia Fees From £1,100.00
Nursing Dementia Fees From £1,100.00

Funding Types
Local Authority Bexley
Region London
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Maintaining an adequate level of nutrition and hydration is vitally important for elderly people. Equally, enjoying healthy, appetising and visually appealing food is a big part of feeling happy and content. 

All meals are home cooked in our kitchens from fresh ingredients by our chefs and their catering team. There is plenty of variety and menus change each day.

Lunch is usually the main meal of the day and you will be given the menu in advance. If none of the day’s choices appeal you can request something else. Your evening meal is usually something lighter but, again, you will have three choices such as sandwiches, soup, or a hot meal. By special request, you can save your main meal for the evening rather than lunch.

Hot and cold drinks, fruit juices and smoothies are available during the day whenever you feel like them, and you will usually find home-made cakes on offer, too.

We are very happy to cater for special dietary requirements. If you need a puréed diet, for example, or have food allergies or intolerances, these will be noted in your personal care plan and shared with our catering and care teams who will ensure that your diet matches your requirements.

Our catering teams are just as much part of the family as you are, so they will enjoy getting to know you and your food likes and dislikes.

We encourage residents who can to eat in the dining room with others. Sharing a meal together is an important part of family life. But if you prefer, you can have any meals brought to you in your room. So, if you like breakfast in bed or a late night snack, it is totally up to you!

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

We have an active social life in our home with plenty of opportunities to make new friends and participate in a variety of interesting activities and day trips.

This is important because an active life can help to keep you more alert, mobile and happier, with better health and wellbeing overall.

Our activities co-ordinators create a monthly programme of activities ranging from entertainments such as visiting singers and film matinees, to painting and crafts, baking, gardening, quizzes and yoga. If your preferred hobby isn’t on the list, we can help you to continue with it. Even if you find moving about difficult, it is still important to get as much exercise as possible, so we also organise gentle exercise sessions, to help keep you mobile.

Family and friends are welcome to join in with activities, and we also organise special events (like our annual summer fête, for example) to which we invite your family, friends and local community groups. If you like to get out and about, we can arrange for someone to go shopping with you and the activities team also arranges group trips and meals out.

Or it might be that you simply want to read, watch TV or listen to the radio in the quiet of your own room. Or someone to sit with you and read the paper, talk about things that are important to you, or help you keep in touch with your loved ones via post, email or Skype.

Our Photos

sample planner.PNG

Activities At Home
Music, Singing, Painting, Gardening, Yoga, Cooking, Quiz Games, Crafts, Board Games, Flower Arranging, Exercise Class, Crosswords, Word Games, Excursions, 1 to 1 Activities, Reminiscence, Dancing, Card Games, Themed Events, Birthday Celebrations, Visiting Entertainment, Bingo.

Activities Outside Our Home
Local Tourist Attractions, Cinema, Shopping, Pub, Theatre, Garden Centre, Park.
Our Pets

Many of our residents love animals, and have enjoyed having pets in the past, so we have regular visits from friendly dogs, and some of our residents’ visitors are able to bring their own dogs with them. If you would like to bring your own pet into the home with you, please discuss with the manager beforehand.

29 Glynde Road

Category Rating
Overall Requires Improvement
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Requires Improvement
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Report Published 30th November 2018
Registration Date 2nd August 2013
Bus Stop nearby, Train Station nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Hospital, Shops, Restaurant, Park, Garden Centre, Pub.

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