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29 Glynde Road
Bexleyheath
Kent
DA7 4EU

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,400.00
Regulator's Rating Requires Improvement
Meet The Manager

Karen Norris is Deputy Manager at Maples Care Home.

Karen Norris

Maples is a modern, purpose-built residential care home in a pleasant area of Bexleyheath. With its landscaped private garden and thoughtfully designed spaces, the home offers the facilities of a contemporary care setting while retaining a warm, homely feel.

Nursing and care staff are available 24/7, providing long-term nursing care and specialist support for people living with complex dementia. The dementia unit is designed to promote independence, reduce anxiety, and enhance quality of life. Through our key worker system, every resident has a familiar, friendly face looking out for them.

The home features 75 spacious, comfortably furnished en-suite bedrooms, along with communal areas that offer cosy spaces for quiet relaxation and larger lounges for daily activities. Visitors are welcome at any time, and there is no minimum age for residents as long as we can meet their care needs.

Life at Maples is engaging and fulfilling. Our wellbeing managers run a varied programme of creative, musical, and fitness activities, as well as regular outings. A dedicated on-site hair and beauty salon provides relaxing ‘me time,’ and our menus are nutritious, varied, and designed to support a true home-from-home environment.

Residents’ views are central to the way we run the home, ensuring Maples remains a supportive, comfortable, and person-centred place to live.


Care Options We Can Provide
Support For Companionship, Convalescence, Emergency Care, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Korsakoff, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The health, safety and wellbeing of our residents and staff is our top priority. With this in mind we have added a host of new additional safety measures at our facilities to ensure that our residents may continue to live their lives as they choose with minimal inconvenience.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Maples is a modern, purpose-built residential care home in a pleasant residential area of Bexleyheath. The home, with its landscaped private garden, has been carefully designed to offer all the facilities you would expect from a modern care home, whilst retaining a warm and homely feel.

Each floor has its own dining room and lounge where you can gather for meals, for group activities or to socialise.

The communal areas provide a mix of intimate spaces to sit and relax or chat to your visitors, and large communal areas where many of our activities take place, so you are sure to find a favourite spot.

We have our own hair salon and, if residents require chiropody, physiotherapy we can arrange this, but you will need to pay direct for these services.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
30 Aug 2013

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
GP, Hairdressers, Lift.

Our Garden
Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access.

Brochures
Maples 4pp Brochure.pdf

Description

Maples Care Home has 75 spacious and comfortably furnished en-suite bedrooms, some with a view of our pleasant, landscaped private gardens.

All of the rooms are equipped with TV and telephone points, a nurse call system, and an adjustable automatic bed with a control handset to ensure your comfort. The rooms can accommodate wheelchairs, if required.

Here at Maples it's all about home comforts and making our new residents feel at ease from day one. So we encourage you to personalise your room with pictures, family photographs, treasured mementos and favourite small items of furniture.


About Our Rooms
Number Of Rooms 75
Number Of Ensuite Rooms 74

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,400.00
Nursing Fees From / Price Per Week £1,400.00
Residential Dementia Fees From / Price Per Week £1,400.00
Nursing Dementia Fees From / Price Per Week £1,400.00
Respite Fees From / Price Per Week £1,400.00

Funding Types
Local Authority Bexley
Region London
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Our Menu Pink tick icon Sample_Menu.pdf
Our Photos
Activities Are So Important

We have an active social life in our home with plenty of opportunities to make new friends and participate in a variety of interesting activities and day trips.

This is important because an active life can help to keep you more alert, mobile and happier, with better health and wellbeing overall.

Our activities co-ordinators create a monthly programme of activities ranging from entertainments such as visiting singers and film matinees, to painting and crafts, baking, gardening, quizzes and yoga. If your preferred hobby isn’t on the list, we can help you to continue with it. Even if you find moving about difficult, it is still important to get as much exercise as possible, so we also organise gentle exercise sessions, to help keep you mobile.

Family and friends are welcome to join in with activities, and we also organise special events (like our annual summer fête, for example) to which we invite your family, friends and local community groups. If you like to get out and about, we can arrange for someone to go shopping with you and the activities team also arranges group trips and meals out.

Or it might be that you simply want to read, watch TV or listen to the radio in the quiet of your own room. Or someone to sit with you and read the paper, talk about things that are important to you, or help you keep in touch with your loved ones via post, email or Skype.


Timetables
Maples 4pp Brochure.pdf

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.

29 Glynde Road
Bexleyheath
Kent
DA7 4EU

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Assessment Date 19th November 2024
Published Date 26th February 2025
Current Report

Maples Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Maples Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 2nd August 2013
Service Provider Maples Care Home (Bexleyheath) Limited, BH12 1NB
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Maples Care Home

Maples Care Home was given an overall rating of "Requires Improvement" by the CQC in February 2025.
Maples Care Home provides Nursing, Dementia and Respite care.
Maples Care Home has 75 rooms.
Prices for Maples Care Home start from £1,400.00 per week.
No. Maples Care Home does not offer Residential care.
Yes. Maples Care Home does offer Respite care.
Yes. Maples Care Home does provide care for people with Dementia.
Maples Care Home accepts Local Authority clients.
Maples Care Home accepts NHS Continuing Healthcare clients.
Karen Norris is the manager of Maples Care Home.

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