Longridge Hall

1. STAYING UP TO DATE WITH POLICIES AND GUIDANCE

We carefully follow guidance from Public Health England and Wales combined with the Care Quality Commission,Care Inspectorate Wales and the Local Authority for information. Residents and families are kept up to date through regular contact with our home managers. Our staff have all received the relevant specialist training on infection control.

2. INCREASED CLEANING AND DISINFECTION

Our homes have increased the frequency of sanitation including high frequency touchpoints.
Our housekeepers have received additional training and guidance and, along with their existing cleaning schedules, using commercial grade quality cleaning products, they will continue to keep our homes clean and safe. Staff arrive in their own clothes and change into a clean uniform on site.

3. HIGH QUALITY PPE

We have a consistent supply of high-quality PPE for both staff and visitors which is utilised and handled in line with Government guidance. This includes both how it should be worn, and how it should be removed and disposed of.

4. REGULAR TESTING

Our staff are tested three times a week using a combination of PCR tests (processed in laboratories) and lateral flow device tests that give results in less than 30 minutes. All our residents have a temperature check twice daily and take a PCR test every 28 days, unless presenting symptoms.

5. ESSENTIAL CONTRACTORS AND VISITORS FOLLOW INFECTION CONTROL PROCEDURES

All essential visitors and contractors must follow our infection control procedures. These include a temperature check, hand sanitation, health questionnaire and a lateral flow device test. Full medical grade PPE is also issued upon entry.

6. INNOVATIVE WAYS OF HELPING FAMILIES TO STAY IN TOUCH

We understand the important role of staying in touch with family and friends over this difficult time. Each resident may name five individuals for contact visits under strict infection control measures, including a pre-test and PPE issued. All of our homes offer pod visits where they are face-to-face with a loved one. The pods are divided by a clear screen and have their own separate entrance and exit.
In addition to pod visits, we encourage video calls, phone calls and letters. Pod visits are pre-agreed and follow stringent guidelines to ensure everyone remains safe. All these options are available to book online, or on the telephone.

7. CONTINUED RESIDENT WELLBEING PROGRAMMES

The emotional wellbeing and health of residents is at the very heart of all our care homes. Our full-time activity coordinators have full and varied timetables to ensure our residents remain stimulated both physically and mentally. Our experienced carers monitor the health of each resident daily and, should medical attention be required, medical professionals continue to operate within the homes in accordance with our essential visitor policy. Regular ward rounds are conducted virtually with GPs.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

We have several communal areas throughout the home, which are enjoyed by our residents, either for socialising, for some peace and quiet, or for meeting with friends and relatives. Our home benefits from lovely enclosed gardens, which provide a pleasant and secure environment to enjoy the outdoors, particularly during the warmer months. In the cooler month’s residents can use our indoor garden or sensory room or recently refurbished lounges. We also have an activities room were residents can have fun with arts and crafts, with the art work being displayed around the home.

Each of the 60 rooms is ensuite and decorated with modern and bright fittings and furnishings throughout. Our rooms are equipped with the latest facilities and amenities.

Longridge Hall and Lodge in Preston specialises in residential, dementia residential and short-term respite care. Each of the home's 60 modern rooms is en-suite and equipped with the latest facilities and amenities.

The experienced and dedicated staff is on hand 24 hours a day, providing high-quality person-centred care to all residents, who in addition to receiving any support they may need can enjoy a wide range of facilities.

Facilities include several communal areas, enclosed gardens, an indoor garden/sensory room, an activities room and more. Longridge Hall and Lodge has strong links with the community and regularly takes residents for outings and invite performers and groups into the home.

We want our residents to be as active and engaged as they can be. With this in mind we have appointed dedicated Activity Coordinators in each home, who are tasked with creating a daily programme of events and activities that are designed around the interests and hobbies of our residents.

Our activities are tailored to individuals’ abilities and skills with the use of a mini bus for weekly outings for local places of interest. We have a strong link to the community and regularly welcome performers and groups into the home, in addition to getting out and about as much as possible.

20th May 2021