Hive Road
Bushey Heath
Bushey
Hertfordshire
WD23 1JQ
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,500.00 |
| Regulator's Rating | Good |
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Jayson Peter Moldero is Registered Care Manager at Kestrel Grove Care Home.
"Hello, I’m Jayson, Home Manager at Kestrel Grove. It’s a privilege to support our residents and their families every day. Our home is built on kindness, connection, and truly person‑centred care—and I’m so proud of the wonderful community we have here."
Kestrel Grove Care Home in Bushey Heath is a grand mansion house set within five acres of beautifully landscaped gardens, where traditional elegance, luxury, and outstanding care go hand-in-hand. The principal mansion was formerly the headquarters of Fighter Command at Stanmore and still has an impressive reception hall with ornate balustrades and a domed skylight.
Offering premium nursing, residential, dementia, and respite care for up to 60 residents, Kestrel Grove is a true home away from home for our residents. Our dedicated staff truly go above and beyond to ensure that every day offers comfort, companionship, and a variety of activities and entertainment to suit every taste.
We look forward to welcoming you to the home and showing you and your family the facilities we offer.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Bariatric care, Cancer, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Lung Disease, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Our visiting spaces are regularly cleaned, sanitised and made comfortable for residents, staff and visitors. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
| Minimum Age |
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| 18 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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At Kestrel Grove Care Home, residents and visitors can enjoy a variety of beautifully designed communal spaces. Our elegant and spacious lounge and dining room have been recently refurbished to create a bright and inviting atmosphere. We also offer a charming sun lounge with a conservatory, as well as a peaceful quiet lounge for moments of relaxation.
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| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Dentist, Hairdressers, Library, Lift, Minibus, Optician, Smoking Area, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Scenic Views, Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use. |
| Description |
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Kestrel Grove is registered to provide care for 60 Residents. All rooms have television points and televisions will be provided should you not bring your own. Satellite points and a facility is provided in the Main House subject to request. You will be required to organise your own Sky installation if you do not already have a service. All rooms have telephone points and can be connected on request. Residents are encouraged to bring items of their own furniture and furnishings, in order to personalise their rooms. All items brought into the home must comply with fire resistance requirements as laid down by the Furniture and Furnishings (Fire Safety) Regulations 1988. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 61 |
| Number Of Ensuite Rooms | 26 |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Furnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Fridge, Internet Access, Safe, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,500.00 |
| Nursing Fees From / Price Per Week | £1,800.00 |
| Residential Dementia Fees From / Price Per Week | £1,500.00 |
| Nursing Dementia Fees From / Price Per Week | £1,800.00 |
| Respite Fees From / Price Per Week | £1,500.00 |
| Funding Types | |
|---|---|
| Local Authority | Harrow |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
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|---|---|
| Dining Locations |
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| Dining Styles |
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| Hospitality |
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.

Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Residents at Kestrel Grove Care Home can choose what each day looks like, whether they prefer to participate in group activities, pursue individual hobbies, or enjoy relaxing in our peaceful gardens. Our dedicated full-time Activities Co-ordinator carefully curates a physical and non-physical programme to ensure that all tastes and abilities are catered for. For example, arts and crafts, visiting singers, musical entertainment, and external day trips. Find out more about daily life in this highly-rated, elegant Bushey Heath care home and arrange a visit with the manager. |
| Our Photos |
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| Timetables |
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| Sample activity planner KG 26.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Partial |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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While we don’t have pets living at Kestrel Grove, we’re always delighted to welcome four‑legged friends when they come to visit. |
| Can You Bring Your Pet |
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| No |
| We Welcome |
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| Birds, Cats, Dogs, Others (subject to review), Rabbits. |
Hive Road
Bushey Heath
Bushey
Hertfordshire
WD23 1JQ
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Last rated | 14th September 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 21st February 2023 |
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
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