Primrose Hill Care Home

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Profile Strength
Very Good 83%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Carol Wilson is Manager at Primrose Hill Care Home.

I qualified as a Registered Nurse in 1995 and spent the early part of my career working within the NHS, specialising in Trauma Orthopaedics and Emergency Medicine

In 1998, I took my first role as a deputy manager within a private care home setting and quickly realised this was an area I had a passion for  

Progressing further I have now been a Home Manager over the past 12 years and never looked backed 

I am passionate and committed ensuring high standards of care and compliance are maintained, and our Residents within our care receive the best possible placement, tailored to their individual needs 

With the help of my dedicated team, we embrace involvement from our Residents and Relatives within the running of our Home, involving the Community within our activities and events 

Carol Wilson

Primrose Hill Care home is a purpose-built Care Home in a residential area very close to the town centre in the historic town of Huntingdon well known as the birth place of Oliver Cromwell born in 1599. It is a market town in Cambridgeshire chartered by King John in 1205, which has excellent access to road, rail and bus links.

The Care Home is in the heart of the community set back from the road, with level access to the entrance and gardens. The surroundings are ideal for residents wishing to maintain a more independent lifestyle and enabling families to visit with ease.

We offer a range of care options in different areas from residential to palliative care. Residents’ needs may range across the board to include specialist areas as well as supporting those who may require care for dementia.

All residents enjoy a luxurious, comfortable environment with their own single bedrooms with en-suite shower facilities.

Primrose Hill is a true home for life allowing residents and their families the peace of mind where residents receive the professional care they need, and have a comfortable home they can call their own. Our residents are at the centre of everything we do.


Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
21

Our Building and Facilities

The home offers a range of communal facilities such as a beautiful fully stocked bar and bistro cafe, large lounges plus cinema facilities, dining rooms, and smaller quiet rooms or family lounges which can even be suitable for private dining. All areas are easily accessible with large lifts to support movement between floors. We also have a sensory lounge within
the dedicated dementia suite.

Our home has a spacious, flat level landscaped garden with beautiful colourful plants and a barbecue area as well as many seating areas for the enjoyment of residents and their guests. We employ full-time maintenance and housekeeping staff on the premises and our continued investment ensures high standards and a clean and safe environment.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Cinema, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Seating, Wheelchair Friendly Access.

Brochures
PrimroseHillBrochure.pdf

Our Photos

Description

Our home offers a modern yet classical smart decor, with a range of living options from single occupancy to companion rooms – all with en-suite and shower facilities. Rooms are furnished to a high standard with 24-hour call system, flat screen TV, telephone and broadband facilities. However, we welcome residents to personalise their room with their own belongings and our in-house maintenance staff are always on hand to help.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Shared Room, Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Description

We recognise that it’s not just about physical care, but also about supporting our residents to obtain the best from their lives.

To achieve this we employ fully trained and dedicated professionals. We continue to develop their skills and knowledge to ensure that exceptionally high standards of person-centred care is delivered in a friendly manner throughout our service. A comprehensive approach to care Every resident has a personalised care plan where residents and families may contribute, which describes what help and assistance they require and how they would like their care to be provided.

The care plan includes all aspects of daily living such as medication, routines, how they prefer to be addressed, and their likes and dislikes. It enables our carers to provide thoughtful and individual care to our residents ensuring their needs are met in a safe, secure and relaxed atmosphere.

Our home appreciates that families, friends and the wider community, as well as other professionals such as doctors and social workers are important to the lives of our residents and to the Care Home.

Although all our professional carers work to ensure that our residents’ needs and preferences are met, we also provide every resident with a named member of staff who will act as their Key Worker. This ensures continued familiarity for each resident.


Our Team
Carol Wilson
Carol Wilson
Manager

I qualified as a Registered Nurse in 1995 and spent the early part of my career working within the NHS, specialising in Trauma Orthopaedics and Emergency Medicine

In 1998, I took my first role as a deputy manager within a private care home setting and quickly realised this was an area I had a passion for  

Progressing further I have now been a Home Manager over the past 12 years and never looked backed 

I am passionate and committed ensuring high standards of care and compliance are maintained, and our Residents within our care receive the best possible placement, tailored to their individual needs 

With the help of my dedicated team, we embrace involvement from our Residents and Relatives within the running of our Home, involving the Community within our activities and events 

Funding Types
Local Authority Cambridgeshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Our chefs are tireless in their quest to ensure that our residents receive wholesome, well-presented and, above all, delicious meals and snacks. These are prepared from quality ingredients which include fresh and local produce.

We recognise that our residents have a diverse range of likes, choices and special dietary requirements. Our chefs are very comfortable in planning à la carte menus with our residents, which are tailored to their needs. Residents can choose whether they would like to eat in dining rooms or enjoy a private meal in their own room.

We look forward to celebrating special occasions such as birthdays, anniversaries and national holidays in the style our residents prefer, including facilities for private parties with their friends and relatives.

Discreet help is always on hand if needed. Morning coffee, afternoon tea and round-the-clock snacks are available.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Sample Menus.pdf
Activities Are So Important

Our home assists residents in developing and maintaining their social interests and engaging in meaningful activities. This is supported by all our staff but especially by our dedicated activity staff who help co-ordinate programmes for our residents according to their choices and individual hobbies.

On any particular day, our residents could be enjoying a drive in a car or mini-bus, participating in reminiscence workshops, planting their favourite flowers in the garden, or enjoying a cinema afternoon with a glass of champagne.

Residents can freely entertain their guests in the communal and private areas of the home, or in the privacy of their own bedroom. Our home has an in-house hairdressing and beauty salon offering the opportunity for a well deserved pampering.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crosswords, Excursions, Gardening, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Thames Road
Huntingdon
Cambridgeshire
PE29 1QW

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 4th February 2021
Last rated 31st August 2019
Reports

23rd February 2021

31st August 2019

4th September 2018

31st January 2017

23rd January 2015

8th July 2014

26th February 2014

17th December 2013

13th July 2013

30th May 2013

11th July 2012

18th December 2011

Registration Date 25th January 2011
Transport
Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Primrose Hill Care Home

Primrose Hill Care Home was given an overall rating of "Good" by the CQC in August 2019.
Primrose Hill Care Home provides Nursing, Dementia and Respite care.
Primrose Hill Care Home has 60 rooms.
Primrose Hill Care Home is owned by Abbey Healthcare.
No. Primrose Hill Care Home does not offer Residential care.
Yes. Primrose Hill Care Home does offer Respite care.
Yes. Primrose Hill Care Home does provide care for people with Dementia.
Primrose Hill Care Home comes under Cambridgeshire.
Primrose Hill Care Home accepts Local Authority clients.
Primrose Hill Care Home accepts NHS Continuing Healthcare clients.
Carol Wilson is the manager of Primrose Hill Care Home.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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