Abbey House Residential Care Home
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20-22 Albert Road
Bexhill On Sea
East Sussex
TN40 1DG
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Profile Strength |
Excellent 95%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Respite |
| Availability | Yes |
| Weekly Prices From | £1,110.00 |
| Regulator's Rating | Good |
Meet The Manager
Louise Rumble is Manager at Abbey House Residential Care Home.
Louise Rumble is the registered manager of Abbey House. At Abbey House our aim is to provide a safe and caring home for our cleints, families and staff. Together with her team we ensure our residents are treated with kindness, dignity and respect as individuals. Louise and her team deliver the best quality care we give. Louise is compassionate and caring and enjoys being a hands on manager when needed to meet the needs of our clients. "I always put the needs of our clients and my staff first. I have an open door policy and am always there when needed if its by phone, knock on the door in person for all our clients, their families and my staff"
Abbey House, managed by Louise and Claire, is a traditional residential care home near the iconic De La Warr Pavilion in Bexhill. It is ideally located next to a doctor’s surgery, a stone’s throw from a coffee shop and is just a 2 minute walk from the town centre and all its amenities.
Abbey House offers affordable living in a comfortable and homely environment. The team work hard to help residents achieve the very best quality of life and the residents feel like part of a large family. Abbey House is well suited to older clients who need assistance with personal care and the activities of day to day living. The team at Abbey House can assist with mobility issues and often accompany residents on trips to local exhibitions or excursions.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Rehabilitation. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Heart Disease, Liver Disease, Lung Disease, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia. |
| Dementia Behaviour | Mild Forgetfulness, Wandering . |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 60 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Abbey House is 2 Victorian houses connected and decorated and furnished to a high standard. It boasts spacious communal areas, comfortable living space and 23 individually styled bedrooms. Communal space at the home includes a large lounge, leading onto the dining room and private garden. The garden is lovely in summer and a popular area in which to relax. All communal areas of the house and garden are accessible via gentle ramps. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Library, Lift, Optician, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Reduce Plastic Use. |
| Our Photos |
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| Description |
|---|
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22 of the bedrooms have en-suite toilet and washing facilities - there are also two assisted bathrooms and one shower room. All bedrooms have a 24 hour call bell installed for added peace of mind. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 23 |
| Number Of Ensuite Rooms | 22 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,110.00 |
| Respite Fees From / Price Per Week | £1,110.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
|
There is an active home life with structured activities and regular entertainment, including flower arranging, cake making and visits to local attractions. |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
|---|
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We have a resident black cat called Lucky |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation. |
| We Welcome |
|---|
| Cats, Others (subject to review). |
20-22 Albert Road
Bexhill On Sea
East Sussex
TN40 1DG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 21st November 2022 |
| Last rated | 24th December 2022 |
| Reports | |
| Registration Date | 10th December 2010 |
| Service Provider | Angel Healthcare Limited, TN33 9PE |
24th December 2022 | Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Abbey House Residential Care Home
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