Hillside Lodge Care Home

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Braeside
Braeside
Berwick Upon Tweed
Northumberland
TD15 2BY

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,310.00
Regulator's Rating Good
Hillside Lodge Care Home - Care Home
Meet The Manager

Vanessa Pepper is Care Home Manager at Hillside Lodge Care Home.

Vanessa has worked in the Elderly Care Sector for over 33 years. She started her career as a Care Assistant and worked her way up to the Unit Manager in 1991. In 2015, Vanessa joined Four Seasons Health Care as a Home Manager. Vanessa has achieved a lot in her career, but her proudest achievement outside of her career would be deep sea diving around the world! In her spare time, Vanessa enjoys spending time with her family and going holidays.

Words of encouragement from Vanessa for someone looking for the right care home would be: “Stay positive, finding the right home is very important but don’t be too picky, it must feel right.”

“I love what I do, I feel so rewarded.”

Vanessa Pepper

Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.

The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered by a skilled and compassionate team.

Hillside Lodge offers a safe, supportive environment where personalised care is central to promoting comfort, dignity, and independence.


Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Cancer, Crohns, Crohn's Disease, Diabetes, Pain Management, Parkinson's Disease, Stroke.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Minimum Age
18

Our Building and Facilities

Our home provides interiors and facilities that are modern and welcoming. All our bedrooms are en-suite and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos.

Residents at Hillside Lodge have a choice of communal lounges for conversation and watching TV or a quiet sitting room served by our well-stocked library, all perfect places to welcome visitors. In the warmer months people also love to get together outdoors in our leafy mature gardens with their comfortable patio seating. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, Hairdressers, Lift, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Brochures
Hillside Care 4pp Brochure.pdf

Our Photos

Description

All 50 of our single bedrooms are en-suite and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. Each room has a TV point and residents have access to free wifi throughout the home. 


About Our Rooms
Number Of Rooms 50
Number Of Ensuite Rooms 50

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,310.00
Nursing Fees From / Price Per Week £1,560.00
Respite Fees From / Price Per Week £1,440.00

Funding Types
Local Authority Northumberland
Region North East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Activities Are So Important

Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new.

The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.


Timetables
Hillside Care 4pp Brochure.pdf

Activities At Home
Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Excursions, Knitting / Embroidery, Music Entertainment, Pet Therapy, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park.
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
No

Braeside
Braeside
Berwick Upon Tweed
Northumberland
TD15 2BY

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 4th January 2020
Current Report

Hillside Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hillside Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 25th April 2025
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Church, Park, Pub, Restaurant, Shops.

Frequently asked questions about Hillside Lodge Care Home

Hillside Lodge Care Home was given an overall rating of "Good" by the CQC in January 2020.
Hillside Lodge Care Home provides Nursing, Dementia and Respite care.
Hillside Lodge Care Home has 50 rooms.
Prices for Hillside Lodge Care Home start from £1,310.00 per week.
No. Hillside Lodge Care Home does not offer Residential care.
Yes. Hillside Lodge Care Home does offer Respite care.
Yes. Hillside Lodge Care Home does provide care for people with Dementia.
Hillside Lodge Care Home comes under Northumberland.
Hillside Lodge Care Home accepts Local Authority clients.
Hillside Lodge Care Home accepts NHS Continuing Healthcare clients.
Vanessa Pepper is the manager of Hillside Lodge Care Home.

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