Hill House Nursing Home
Book a Visit
Beacon Hill Road
Ewshot
Farnham
Surrey
GU10 5DB
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £2,100.00 |
| Regulator's Rating | Good |
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Meet The Manager
Shabana Hullemuth is Home Manager at Hill House Nursing Home.
I have over 20 years experience in nursing and care management. My values and passions have been consistent from the start. I pride myself on the quality and high standard of care we give, which I feel that every person deserves. My approach is person- centred, based on each individual resident's needs and preferences. One of the things I enjoy as a manager is seeing our residents happy, receiving fantastic care and service.
I’ve thoroughly enjoyed over 5 years so far at Hill House, especially due to having a wonderful, friendly and very strong team who help to support me in delivering great care. This is why I believe Hill House is a truly special place to live and work.
For over 50 years, the Lee family has been committed to delivering the highest quality of compassionate care. Hill House offers exceptional nursing, dementia, palliative, respite & rehabilitation care and is rated Outstanding for Caring by CQC and good overall.
Our beautiful purpose built home offers 56 luxurious, spacious ensuite bedrooms across 3 floors. With beautiful landscaped gardens, a variety of communal lounges, full care spa bathrooms and unique large lightwells to allow light to fill the home.
We maintain a high staff-to-resident ratio of 1 care staff per 3.5 residents and never use agency staff, allowing us to provide consistent, personalised care and build lasting relationships with residents and their families.
Life at Hill House is about more than excellent clinical care. Residents live their lives well with us and are encouraged to remain active, healthy and happy through weekly physiotherapy sessions, varied activities programme 7 days a week, seasonal menus chosen by our residents and regular events and celebrations.
Everyone at Hill House works to ensure that the residents remain comfortable, well cared for and enjoy living at Hill House.
Interview with a Resident and Relative
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohn's Disease, Diabetes, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Muscular Dystrophy (MD), Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Challenging Behaviour, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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A luxurious purpose-built, modern nursing home with 56 beautiful, spacious ensuite rooms, with underfloor heating, full wet rooms, Wi - Fi, and 24-hour nurse call system and air conditioning in communal areas. There are even larger rooms available for couples who wish to share. Outside there are beautiful, landscaped gardens, with colour all year round. These are accessed by wide, level foot paths. Outstanding facilities help to support and enable the residents to enjoy living at Hill House. There are 300 pieces of art to help stimulate memories and happy emotions. There are a variety of comfortable lounges, a library, a café bistro area, as well as relaxing hairdressing and barbers’ weekly services in our salon. The grand piano is regularly played, serenading our residents throughout the week, creating a calming and uplifting atmosphere. The experienced, permanent team are supported by state-of-the-art equipment, with two large lifts and full care spa bathrooms with hoists for full accessibility. Hill House has been thoughtfully designed to combine clinical expertise and luxury in a happy home. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jun 2011 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Day Centre, Dentist, GP, Hairdressers, Library, Lift, Minibus, Optician, Overnight Guest Stay, Physiotherapy, Smoking Area, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Solar Panel Heating. |
| Brochures |
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| Woodlands & Hill Brow Brochure.pdf |
| Our Photos |
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| Description |
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Hill House has 56 spacious ensuite bedrooms with a luxury feel, featuring large windows, patio access and views through to landscaped gardens with beautiful bedding and plants. Each room is beautifully decorated, and residents are welcome to bring personal furniture and art as they wish. All bedrooms are equipped with 24-hour nurse call system, Wi-Fi, telephone, television and underfloor heating for comfort. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 56 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Double Room, Shared Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £2,100.00 |
| Funding Types | |
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| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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We have 3 activities coordinators and activities centre, and offer a varied and interesting programme, 7 days a week. Music and animal therapy is so important for our resident’s wellbeing. We have a weekly visiting music therapist as well as live music and entertainers. The grand piano is played regularly throughout the week by visiting musicians who are often taking requests directly from residents. A week never goes by without the resident’s personal poodle therapy dog ‘Tinkerbell’ visiting with her owner and ours Alison Lee, putting a smile on everyone’s face. Alongside daily activities, from flower arranging to chef's table cooking sessions, there are seasonal events and celebrations at the home. Residents enjoy regular excursions to local beauty spots and cafes in Surrey and Hampshire, as well as trips further afield to the seaside, making our residents happy is at the heart of all we do. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
| Our Pets |
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You may bring your pet when you move into Hill House, at the discretion of the Manager and Owner. We welcome pet therapy in all of our homes. At Hill House we are visited regularly by Alison the owner with her friendly ponies, pygmy goats, guinea pigs and our beloved pet therapy dog Tinkerbell. We also have an interesting and varied activities programme and regularly invite all sorts of petting zoos and animals into the home, including birds of prey, penguins and much more. |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation. |
| We Welcome |
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| Birds, Cats, Dogs, Horses, Others (subject to review), Rabbits, Reptiles. |
Beacon Hill Road
Ewshot
Farnham
Surrey
GU10 5DB
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 18th February 2022 |
| Last rated | 10th October 2017 |
| Current Report |
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| Historic Reports |
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| Registration Date | 19th July 2011 |
| Service Provider | Woodlands & Hill Brow Limited, GU10 5DB |
Hill House Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Methodist Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Hospital, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Hill House Nursing Home
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