Highcroft Hall Residential Care Home

Old Fallings Lane
Wolverhampton
WV10 8BU

Website

Tel: 01902 866802

Care Provider: Sanctuary Care Limited

Digital Care Partner

Digital Care Plan

Care Type Care Home
Care Category Dementia, Respite, Residential.
Availability Call for details
Overall CQC Rating Requires Improvement
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Meet The Manager

Gemma Fearon is Deputy Care Home Manager at Highcroft Hall Residential Care Home.

Surrounded by wheelchair friendly gardens, our care home stands tall in the heart of Bushbury – a Wolverhampton community we are proud to be a part of.

As well as providing residential care and dementia care, Highcroft Hall offers pre-bookable short-term respite care breaks. These give people caring for family members or loved ones at home the chance to book a holiday or simply take some ‘me time’. It also gives the person they are caring for a change of scenery, with the peace of mind that they are being well looked after in our care home.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Walking Frame, Physically Frail.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes
Minimum Age
65

Our Building and Facilities

A home is a place where people invite friends and loved ones to catch up and make memories. Our care home is no different, so the team has created a coffee shop where the residents can socialise with one another, or spend time with their visitors.

Decorated with vintage fineries, residents and their loved ones can relax and spend time chatting over a cup of tea and slice of freshly-baked cake. Supporting our residents to maintain their independence is an important part of their care we provide, so having their own coffee shop, where they can arrange to meet their visitors, is wonderful for our residents’ wellbeing.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Coffee Shop / Café.

What Else Do We Provide
Hairdressers, Lift.

Our Photos

Description

We have 52 rooms, each with phone and television points. Residents also have access to the internet.


About Our Rooms
Number Of Rooms 52

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Freeview TV, Sky/Cable TV, Telephone Point, Internet Access, Catch up TV.

Description

The team provides person-centred activities that are tailored to the amazingly wonderful residents living in our care home. Some of our residents like to be on the go, while others prefer to take more of a back seat and relax, everyone is different.

For residents who have loved ones living further afield, our dedicated team are here to keep them company. Many of the staff at Highcroft Hall have worked in the care home since it opened, so are like a big extended family.


The Importance Of Meal Times

At Sanctuary Care we recognise meal times have always been a focus for residents in our homes which is why we invest in fantastic chefs and catering staff who can deliver delicious, nutritious menus and create an enjoyable dining experience for our residents. Some of our residents enjoy getting involved in the preparation and serving of food! You can read more about this in our case studies.

Cooked or continental? Sandwiches or hot food? The choice is yours with residents being involved in creating seasonal nutritional menus from old favourites to trying something new…there’s also always freshly baked cakes to enjoy for afternoon tea.

Midnight snack? No problem, refreshments are available to residents throughout the day and evening if they get a little peckish.

We encourage meal-times where residents can eat together and socialise in a relaxing environment but understand that residents may wish to enjoy food when they and where choose to have it.

Our trained staff understand the importance of eating well and staying hydrated and supporting residents living with dementia to enjoy food in their environment – making food more visible through coloured crockery and more appealing whether it's pureed, finger foods or moulded.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Menu
sanctuary-care-food-menus-week-1.pdf
Activities Are So Important

Ensuring our residents stay as connected as possible to their vibrant community, a variety of groups and individuals are welcomed into the home every week. Children from a school in Bushbury often pop in, we host regular tea parties and also welcome volunteers from across Wolverhampton to take part in activities with our residents, who receive both residential and dementia care.

Every week some very well-behaved rescue dogs come into the care home to bring that Friday Feeling. Lena, Woody, Teddy and Ava, who belong to the home’s administrator Dale, take it in turns to come and say hello. Residents, including those living with dementia, adore animal therapy and love to fuss the dogs, especially Teddy who is a real lapdog.

Highcroft Hall is a busy care home with stimulating activities at the heart of everything we do. Whether limbering up in a gentle exercise class, singing and dancing along to musicians from across Wolverhampton, or enjoying being pampered in the home’s hairdressing salon, there is always so much to do.


Activities At Home
Music, Singing, Pet Therapy, Exercise Class, Animal Petting, Dancing.

Old Fallings Lane
Wolverhampton
WV10 8BU

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Read More https://api.cqc.org.uk/public/v1/reports/e2da82d9-d07f-4dc4-ba0a-4a9b67e11db7
Report Published 23rd October 2018
Registration Date 2nd August 2012
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Shops, Restaurant, Park.

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