I joined the Foxland Grange team in 2013 as Deputy Manager. I’m a nurse by training and my background includes working in general medicine as well as in emergency medicine.
The morning is the best part of the day. I get into the home early and find out how everyone is. Coming in early gives me a chance to get everything set up and ready for the day ahead before things start to get busy!
The team and the residents of Foxland Grange are like my second family, and whatever they need, I do my utmost to support them. My door is always open – I’m a big believer in the importance of communication to colleagues, residents and their families, as well as being kind and compassionate. Delivering quality care, and quality of life for residents, are my passions, and the team here is equally as committed to these principles. I’m extremely proud of everything we do every day.
I’m a trained nurse and used to work at Queen Elizabeth Hospital in Birmingham. I’ve also worked in community nursing roles, as well as in care homes. Working at Foxland Grange has been one of my goals for a while, so I’m delighted to be here and part of the fantastic team.
In this role it’s important to be approachable and friendly. You need to be a good communicator and able to work in a team. A passion to know and understand the people you care for is a must too as Care UK’s ethos is all about delivering person-centred care.
One of the best aspects of what I do is being able to get to know the team, the residents and their families, and to develop strong relationships with them. I see it as a privilege to have the opportunity to do this.
Director of Community Relations
I started working at the home in 2017 – I’d worked in FMCG (fast moving consumer goods) but there was a lot of travelling involved. I decided I was ready for a role with more meaning. What’s so good about working at Foxland Grange is that I’m able to use my skills to make a difference to other people’s lives. While you need to be driven and organised in this role, being a people person is vital. I naturally enjoy helping other people, so it’s a perfect fit for me.
The mornings are the best part of the day in my opinion. I like saying hello to the residents as they look forward to their day. I also meet with the team to plan the day. We’ve a fantastic team here at Foxland Grange. As in every care home, the pandemic was extremely challenging with all the changes and pressure on everyone, but it actually made us stronger than ever.
Activities Lead Coordinator
I joined Foxland Grange in January 2012 and brought passion, fun, and enthusiam with me. I have been patient services team leader in Bridgnorth and an Activities Coordinator for another group of homes. My aim is to make a difference to each resident's day and nothing makes me happier than when I see residents smiling, happy, and can hear laughter.
I qualified as a nurse back in the early 1990s, and I have been working at Foxland Grange since 2008. I started out in a nursing role before moving into my current role. I always knew I wanted to work with older people but it was a great experience to have worked in intensive care, in GP surgeries and in emergency care.
I love the mornings here at Foxland Grange. It’s a new day, we’ve got the day ahead of us, and it’s lovely being able to greet residents and see their smiles. One of the most rewarding parts of my role is forging strong and positive relationships with residents and their families, and the team I work with. It’s not something that was possible in the nursing roles I used to do.
I enjoy meeting new families and supporting new residents to settle in. Seeing them happy, and with all their needs met, and seeing the families relieved and happy, gives me a wonderful feeling.
Business Office Coordinator
I’ve worked in the health and social care sector for ten years, in residential care homes, learning disability services, nursing homes and more. I started out as a healthcare assistant. I can’t imagine working in any other sector – this is my passion!
I enjoy working for Care UK - everyone makes a difference in a Care UK care home. The organisation’s values of caring, passionate and teamwork, are very clear and we all live and breathe them. I look forward to every day here at Foxland Grange. When I walk in and see the team and the residents smiling and already enjoying themselves, I know the day is going to be a good one.
I’m enjoy getting to know the residents of the home, as well as their families. Everyone has lots of stories to tell and I love hearing them.
I joined the team back in 2018 – my best friend worked here and said it was a great place to work. I’d been the chef and manager of a local pub, but fancied using my skills to make more of a difference to people’s lives.
I can’t imagine working anywhere else now. I really care about doing a good job for the residents, and food and nutrition are so important to their health and wellbeing. I enjoy chatting to them about the food we serve – what they’re enjoying and new things they’d like to try. I love learning more about the lives they’ve led.
I’m really proud to be Head Chef at Foxland Grange. It’s a big step up for me, but I have a great team, Care UK is very supportive, and I’m looking forward to the challenges ahead and to delivering a first class food and dining experience to residents.
I have served this wonderful community since 2006 and my aim is to ensure that customer service reflects the 'old-fashioned' service which our seniors are used to from years gone by. My career originates from the hotel industry where I spent many years as a functions manager/Wedding Coordinator. Customer service is crucial to these services. Front of house here at Tettenhall provides a central point for residents to visit if they need simply pointing in the right direction or to book a hair or chiropody appointment. Residents also stop by for a general chat or even sit at the desk and help with some duties which gives great purpose. I have a team of lovely well trained concierge to ensure the desk is manned each day from 8am – 8pm. We offer a secure environment and are stationed near the main door to ensure all visitors are greeted and looked after to a high standard. We promise to continue high end customer service throughout.
I joined the team here in 2013 before moving into the sales department in March 2019. Foxland Grange is a great place to work, with a lovely team who are friends as well as colleagues. I love the interactions with residents and hearing their life stories.
I joined Foxland Grange 15 years ago. I was a qualified electrician and had never worked in the care sector before. But I’ve never looked back. This is such a rewarding job. I love interacting with the residents and supporting the team. That’s why I’m still here all these years later!
There are lots of different aspects to this role, which is what keeps me on my toes. I enjoy meeting new people, and every day is different. One of the hardest parts has been supporting people living with dementia. Initially I struggled to see people living with this condition and to know how to support them. But the great training I’ve received means that I’m now confident in this area and enjoy interactions with residents living with dementia. I’m even an Alzheimer’s Society Dementia Friend!
Outside of work, I enjoy gardening, photography, and seeing my family and grandchildren whenever I can down in Plymouth.