Heathlands Residential Care Home
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Station Road
Pershore
Worcestershire
WR10 1NG
|
Profile Strength |
Excellent 92%
|
|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,237.00 |
| Regulator's Rating | Good |
Meet The Manager
Harriet Godby is The Home Manager at Heathlands Residential Care Home.
Heathlands is a beautiful care home located within walking distance of the picturesque market town of Pershore in Worcestershire.
With views of Pershore Abbey, it is situated close to the town centre with shops, restaurants, theatre, arts centre and other attractions.
As soon as you walk through the doors of Heathlands, it is easy to see why we’re so well known in Pershore for being a care home with a warm family feel.
Our team always go that extra mile for their residents. A shining example is Val Murphy, who works as a care and assistant activities co-ordinator. Val was shortlisted in the national finals for the Great British Care Awards 2018 for the Care Home Worker Award. In her submission she was described as “exuding kindness and compassion” and someone who champions and enables her residents to be more independent, doing things which bring them joy.
Another testament to the dedicated nature of our caring staff is our recent ‘Good’ rating by the Care Quality Commission (CQC). This snippet was taken from our July 2019 report:
Heathlands
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We are working within the government guidelines to help protect our staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
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|
Heathlands has a hair salon, welcoming lounges and dining rooms, where residents enjoy delicious, home cooked meals and freshly baked cakes for afternoon tea. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
|---|
| Beauty Salon, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Private Garden(s), Seating, Summer House. |
| Our Photos |
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| Description |
|---|
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We have 63 rooms, each with phone and television points. Residents also have access to the internet. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 63 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Unfurnished. |
| Room Facilities |
|---|
| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,237.00 |
| Funding Types | |
|---|---|
| Local Authority | Worcestershire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
One of the residents, Beryl, highlights the team’s passion to supporting them as individuals. Before moving into the Worcestershire care home, Beryl Richens, a former fitness instructor, gave up teaching her classes because of problems with her mobility. With our team’s support, Beryl now delivers weekly fitness classes to her fellow residents at Heathlands from the safety of her chair. These classes are inclusive for all residents, whether they are in residential care, live with dementia or are in wheelchairs. They are gentle and motivating and importantly empower Beryl to continue to do something she is so passionate about. Several members of the team are currently doing diplomas, specialising in ways to make activities completely inclusive, which will be endorsed by Age UK once completed. The whole team get behind the spirit of open-day events at Heathlands, which are well attended by people in the Pershore community. These have included a royal themed event, when the staff dressed in ball gowns and tiaras. One of the residents was even The Queen for the day, complete with an impressive crown! These events are held in the home’s large gardens, which include a summer house that is now being transformed into a vintage themed activity room. The home recently held a safari-themed Care Home Open Day, where staff dressed as their favourite wild animals, with a live parrot! In keeping with the wild theme, residents are soon going on an adventure to see the real thing, with a trip to West Midland Safari and Leisure Park, near Kidderminster, planned. Residents at Heathlands really enjoy the monthly cheese and wine evenings, where there are a variety of delicious options – from the slightly stinky to smoky to choose from. The home also has regular visits from the residents’ favourite pets such as Therapy dog, Springer Spaniel ‘Link’, plus there are ‘Honey’ and ‘Lucy’, Heathlands’ cats. Manager Netty also brings in her Cocker Spaniel ‘Chewy’, whom the residents adore. Deputy manager Becky is often accompanied by her canine trio ‘Smudge’, ‘Bo’ and ‘Bob’. There are also regular visits from nursery children, who do everything from reading with the residents to taking part in music therapy. Heathlands is also part of the Worcestershire Integrated Care Partnership, which promotes best practice care homes and the wider community across the county. Outside the home, some of the residents recently enjoyed a trip to Weston-super-Mare, where they spent the day on the beach and even visited fellow residents at Sanctuary Care’s Beach Lawns Residential and Nursing Home, which overlooks the sea. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Knitting / Embroidery, Painting, Pet Therapy, Reminiscence, Themed Events, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Station Road
Pershore
Worcestershire
WR10 1NG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 24th June 2019 |
| Last rated | 10th July 2019 |
| Reports | |
| Registration Date | 10th January 2011 |
| Service Provider | Sanctuary Care Property (1) Limited, WR1 3ZQ |
10th July 2019 | Transport |
|---|
| Bus Stop nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Heathlands Residential Care Home
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