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Cranbrook Road
Hawkhurst
Cranbrook
Kent
TN18 5EF

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Requires Improvement
Meet The Manager

Christopher Walton-Turner is Care Home Manager at Hawkhurst House.

Christopher Walton-Turner

Hawkhurst House is a recently built housing scheme for older people with nursing needs.  Residents live in care suites which incorporate social space, a dining area and a kitchenette, while they can also spend time with other residents in the communal areas.

The scheme accommodates both physically frail older people and also older people with dementia type illnesses, with each group living in separate areas within the building. Full 24 hour nursing care is available for all residents, so that most residents can have a home for life within the scheme. Residents’ spouses can also be accommodated, so that couples can stay together even when one develops the need for on-going care.

Hawkhurst House focuses on providing relationship-centred care and so a high priority is given to fostering and nurturing relationships between residents, their family and friends and the healthcare professionals who work in and visit the home.


Care Options We Can Provide
Support For Companionship, Independent Living, Personal care.
Disability Support Bed Bound, Physical Disability, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Cancer, Crohn's Disease, Diabetes, Epilepsy, Heart Disease, Multiple Sclerosis, Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Visits to residents can take place safely either in individual care suites or in the garden

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Minimum Age
60

LGBTQ Welcome
Yes
Our Building and Facilities

Hawkhurst House is a recently built housing scheme for older people with nursing needs.  Residents live in care suites which incorporate social space, a dining area and a kitchenette, while they can also spend time with other residents in the communal areas.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
14 Feb 2018

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, GP, Gym, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table.

Our Photos

Description

Our care suites:

Our care suites provide residents with much more space than nursing home bedrooms, but with the same level of nursing care and support.

As well as giving residents additional space for personal effects and mementos, our care suites differ from traditional nursing homes in three important ways:

    1. Social space with comfortable seats so that residents’ families and friends can spend good quality time together in privacy and comfort.
    2. Dining space so that residents can enjoy their meals in their own room, if they wish.
    3. A kitchenette so that residents and their guests can prepare drinks and snacks.

There is a choice of studio or one bedroom suites, all with en-suite shower rooms.  They all benefit from the secure entrance to the building.


About Our Rooms
Number Of Rooms 54
Number Of Ensuite Rooms 85

Type Of Room
Kitchenette, Shared Room, Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point.

Our Photos
Description

Our in-house care is planned and monitored by Registered Nurses at all times.  This enables Hawkhurst House to be a “home for life” for most residents.

The philosophy behind our nursing care is that residents should be able to live in the home with dignity and have staff available to support them to live as full and active a life as possible.  To achieve this, our Registered Nurses endeavour to:

  • Involve residents, carers and their families in planning each resident’s care.
  • Monitor each resident’s physical well being as necessary.
  • Provide hands-on nursing care in-house.
  • Support residents in doing things for themselves and maximising their independence, including keeping contact with the outside community.
  • Plan a choice of tasty and nutritious food.
  • Take into account the needs and wishes of residents, and plan a variety of leisure and social activities.
  • Respect residents’ modesty and make sure that they look respectable, while recognising residents’ choice about what they wear.

Our Team
Christopher Walton-Turner
Christopher Walton-Turner
Care Home Manager
Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon Hawkhurst-Menu-Week-4.pdf
Our Photos
Activities Are So Important

The home has two Social Co-ordinators who co-ordinate an active programme of crafts, games and hobbies, as well as regular events, social activities and excursions.  Group activities are more popular in the main lounge to include weekly musical entertainment and a craft group.  Hawkhurst House has started its own choir who meet every other Tuesday afternoon.  Some recent activities include a cooking session, a quiz and an exercise group. Outside entertainers visit on a regular basis. An annual visit to a farm to see the new born lambs is always very popular.

Residents’ views are sought on what type of entertainment and outings they wish to have available and the activities programme is built on their preferences. Some residents prefer to spend time in their own room, it is their choice.

In the dementia unit, a specific programme of activities and experiences is offered with one to one attention for example reading, talking, manicure and massage.

Our Social Co-ordinators compile residents’ “Life Stories” by obtaining information from family, long standing friends, old work colleagues, etc. and assembling it into portfolios.  These help to bring back old memories and form the basis of discussions to aid reminiscences.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Cooking, Crafts, Excursions, Music Entertainment, Quiz Games, Reminiscence, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Shopping.

Cranbrook Road
Hawkhurst
Cranbrook
Kent
TN18 5EF

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 15th December 2020
Last rated 25th February 2021
Reports

25th February 2021

5th November 2020

19th November 2019

5th January 2019

Registration Date 17th December 2017
Service Provider Hawkhurst House Limited, TN18 5EF
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Chemist, Church, Garden Centre, Golf Club, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Hawkhurst House

Hawkhurst House was given an overall rating of "Requires Improvement" by the CQC in February 2021.
Hawkhurst House provides Nursing, Dementia and Respite care.
Hawkhurst House has 54 rooms.
Hawkhurst House is owned by The Graham Care Group.
No. Hawkhurst House does not offer Residential care.
Yes. Hawkhurst House does offer Respite care.
Yes. Hawkhurst House does provide care for people with Dementia.
Hawkhurst House accepts Local Authority clients.
Hawkhurst House accepts NHS Continuing Healthcare clients.
Christopher Walton-Turner is the manager of Hawkhurst House.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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