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Cross Lane Cottage
Cross Lane, Ticehurst
Wadhurst
East Sussex
TN5 7HQ

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Profile Strength
Very Good 80%
Care Type Care Home
Care Category Respite | Residential
Availability Call for details
Weekly Prices From £900.00
Regulator's Rating Good

Care Provider: Cross Lane Care Ltd

Meet The Manager

Carol Spires is Home Manager at Cross Lane House.

Carol Spires

Cross Lane House is a beautiful old country mansion, set in two acres of mature landscaped gardens in the heart of Rural Sussex in a beautiful and quiet residential area of the village of Ticehurst, East Sussex, and yet within walking distance of local shops, bank and pubs. We are easily accessible from the A21.
The home is within walking distance of the shops of Ticehurst village and is ideally situated for the bus or coach trips to Tunbridge Wells or the south coast. 

All staff employed at the home receive enhanced Disclosure and Barring Service and Safeguarding of Vulnerable Adults checks prior to employment.

Cross Lane House offers so much more than just a place for older people to live. We are a vibrant, senior living community that offers care, companionship, comfort and a wide selection of activities, that match individual interests.

When people come to Cross Lane House, they lead richer lives, moving from isolation to a community. Whether they choose to play a competitive game of bingo, take part in morning exercise or just relax with friends, residents discover a second family and a home in which to thrive, both in body and spirit.

We look after our residents in the best way possible, in a warm and friendly home-from-home environment, creating a loving atmosphere to meet the needs of all individuals.


Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care, Reablement, Rehabilitation.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Minimum Age
65

Our Building and Facilities

Situated in one of Ticehurst’s premier residential roads, Cross Lane House Care Home presents a tranquil setting with a large garden to the rear of the property. Easy access is afforded from the front of the property and there is plenty of parking for visitors. The premises consist of an a beautiful old country mansion, providing accommodation for 16 residents.

We have a lift to all floors, which staff will assist residents to use if required. Residents have their own room and if they choose, are welcome to bring in their own personal belongings and other items to create a home from home atmosphere. There is a large open lounge and it is here that the residents can relax and socialise with other residents and guests. The separate dining room has intimate dining tables where main meals are served. A hairdresser visits twice a week, and chiropodist as often as necessary.

In fine weather, and wherever possible, residents are encouraged to make use of our beautiful gardens.

There is a large lounge, dining room and a front lounge. Friends and family are welcome to visit their relative in any of these areas, or if they wish they can visit in the privacy of their bedroom. Daily newspaper deliveries can be arranged and a local paper is always available. Clients may also arrange for their own private telephone line to be installed. The library visits the village on a
monthly basis. We have a hairdresser and a chiropodist who frequently visit.


How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden.

Our Photos

Description

The home is made up of 16 bedrooms. All the bedrooms with the exception of a few are ensuite. The few bedrooms without en-suite facilities have a vanity unit and specially designed disability bathrooms and toilets are near to each room. Cross Lane House Care Home is well equipped with a variety of mobility and care aids to ensure we can meet the needs of our residents currently ranging in age between 65 to over 100 years.


About Our Rooms
Number Of Rooms 18
Number Of Ensuite Rooms 10

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Secure Access, Telephone Point.

Our Photos
Description

The care staff consists of trained senior carers and carers. All our carers are well trained and experienced carers and undergo continual personal development, our Senior Carers have all completed their NVQ levels 2, 3 or equivalent and all other care staff have relevant care experience or are training for their care qualifications. As well as regular supervision, they are all required to undertake mandatory training updates. We operate a keyworker system, where each resident is allocated a Keyworker. This Keyworker will be responsible for overseeing all the care provided to the resident , under the overall guidance of the Deputy Manager and of course the Manager.

We are delighted to have a wonderful activities co-ordinator who helps to improve our residents quality of life.

In addition to our care staff, we are lucky to have highly experienced chef and catering staff along with our excellent cleaning, laundry, and maintenance/gardening individuals. All are trained in their roles and receive regular update training and just as importantly, they are all friendly and willing to go the extra mile to assist residents and relatives with their needs.

We have staff members who have worked within the home for many years and bring great continuity and reassurance to our residents. For all our staff, we have a comprehensive induction system, as well as regular in-house training on all aspects of care.


Our Team
Carol Spires
Carol Spires
Home Manager
Team
Team
Cross Lane House Team
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £900.00

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Here at Cross Lane House we actively offer and encourage our residents to be involved in social activities, either within the home or outside.

We encourage the building of relationships between our clients with many developing friendships that are mutually supportive and last for many years. Often our clients choose to sit with friends and acquaintances; this is actively encouraged.

Continuation of any hobbies/activities is promoted and representatives of all denominations are welcome. The vicar from the local church visits to conduct a church service. We encourage clients’ relatives or friends to take them out because we believe that this assists in remaining involved with their family and the community as a whole.

During times of the local and government elections, postal votes are available and encouraged. We have a coordinator who arranges a wide variety of different activities as chosen by the residents i.e. bingo, crosswords, quizzes etc.


Our Photos

Activities At Home
Bingo, Board Games, Card Games, Crosswords, Dancing, Excursions, Music Entertainment, Painting, Quiz Games, Religious Services, Themed Events, Word Games.

Our Pets

Unfortunately, we have to say no to dogs, however, we can accept  cats, Rabbits, Birds etc. We have ponds in both homes with ducks & fish.


Can You Bring Your Pet
Yes

Cross Lane Cottage
Cross Lane, Ticehurst
Wadhurst
East Sussex
TN5 7HQ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 12th April 2021
Last rated 24th September 2019
Reports

22nd April 2021

24th September 2019

7th January 2017

Registration Date 22nd January 2014
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Cross Lane House

Cross Lane House was given an overall rating of "Good" by the CQC in September 2019.
Cross Lane House provides Respite and Residential care.
Prices for Cross Lane House start from £900.00 per week.
Cross Lane House comes under East Sussex.
Carol Spires is the manager of Cross Lane House.

Profile Last Updated: 23 Nov 2021 | Report this Profile

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