Iden Manor Nursing Home

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Profile Strength
Excellent 94%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Good
Meet The Manager

Jean-Claude Baya is General Manager at Iden Manor Nursing Home.

Iden Manor is a very special part of a family-owned and run business, with the unswerving dedication of family members who are actively involved in providing the very best care for the elderly, frail and vulnerable.

This lovely home was established in 2003. From the very beginning it has been run with a focus on quality in all things, and we ensure that focus is maintained through developing a high degree of quality awareness in all of the people who work here. We achieve this through providing assured, sensitive leadership and management, and well-structured on-going training for everyone.

Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Safe Visiting Space
safe-tick We have a safe visiting space

We have a visiting booth on the Iden Side of the home and have almost completed a visiting space for the Good Shepherd (living with dementia) unit.  

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Our care home has mobile phone signal in some of our residents’ rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
BLANK permanent contract.docx
Our Building and Facilities

Imagine the quintessential Victorian mansion with its magnificent turrets, gables, doorways, and vast windows looking out onto beautiful grounds that provide a haven for wildlife.

Imagine well-tended gardens, quiet seclusion, places to walk, places to sit, views that sustain and space to breathe.

Imagine magnificent and spacious reception rooms – one with wood panelled walls, an open fire in winter and comfy chairs whatever the time of year. Or another with floor-to-ceiling bay windows looking out onto the grounds where birds, squirrels, rabbits, foxes and badgers create a marvellous spectacle throughout the day.

Iden Manor is that place: an impressively spacious, light and airy Victorian mansion set in 15 acres of landscaped grounds and approached by a long leafy drive.

And yet despite the grandeur of the building, it offers a warm and familiar welcome and has a comfortable, lived-in-and-loved feel to it.

There is also a hairdressing salon and a laundry room – and plenty of additional bathrooms .

Adding to the charm and grandeur of the building, a wide staircase with impressive balustrade rises from the panelled reception room below – there’s a platform lift for those less able to walk – and an adjoining lift for those who need to use a wheelchair.

The Iden Side

This is situated in the original part of the mansion. It is designed for elderly people who are becoming frail but who, though they increasingly need support, may still have a degree of independence and certainly the desire and intention to live their life to the full as they choose.

Residents here have access to the wider grounds that surround the house and many people enjoy spending time in the gardens. In addition to their own sizeable bedroom (which they can personalise as they choose), they have a choice of reception rooms – deliberately designed to be of varying character and atmosphere – and a small library. The dining room is spacious and bright – it too looks out over the wonderful grounds.

The Good Shepherd - Dementia Care Wing 

Positioned adjacent to The Iden Side, this is a tailored unit designed specifically for Dementia patients and thus focused on providing the safety, comfort and security which encourages happiness and contentment. With a ratio of 19 residents to staff reviewed regularly, residents can be given the focus and attention they need.

In addition to individual bedrooms, The Good Shepherd also has communal living and dining areas, as well as numerous additional bathroom facilities. It also has two secure garden areas for those residents who enjoy spending time outside.

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jul 1895

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Day Centre, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Overnight Guest Stay, Stairlift.

Our Garden
Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table.

Iden Manor Brochure 2020.pdf

Our Photos


With up to 51 beds, it provides a lovely home for both single people and couples. Each and every bedroom is different and full of personality; most are furnished with treasured pieces brought from home, and many have en-suite bathrooms or wet rooms.

About Our Rooms
Number Of Rooms 51
Number Of Ensuite Rooms 36

Type Of Room
Double Room, Separate Sitting Room, Shared Room, Single Room, Studio.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point.

Our Photos

We nurture a warm and trusting family atmosphere, with a strong leader and support team dedicated to residents' needs. We are immensely proud of our people - and confident that you will be impressed when you see them in action, giving heart and soul to every task.

Our Team
Jean-Claude Baya
Jean-Claude Baya
General Manager
Ms. Umbreen David
Ms. Umbreen David
Managing Director - Whitepost Health Care Group

Ms.Umbreen David holds a Bachelor degree in Business Administration and a Minor in Psychology (1995) from Richmond American University London. Ms.David has worked in Private Healthcare Senior Management roles for the past twenty years.  Ms. David also holds qualifications in personnel management. 

Yvette Tyler
Yvette Tyler
Deputy Manager

Yvette is a highly experienced nurse who has worked in various roles in the social care sector over the years.

Jodie Jefferies
Jodie Jefferies

Jodie is our receptionist and very often the first person you will talk to when calling the home. Jodie has been at Iden manor for many years as receptionist, activities assistant and a carer.  As a qualified hairdresser, she has come into her own during lockdown.

Mandy Owens
Mandy Owens
Head Chef

Mandy has worked for many years at Iden Manor and has a passion for ensuring good quality food and drink are available to residents.  the daily cakes are a particular highlight of the day.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00
Nursing Fees From / Price Per Week £1,350.00
Residential Dementia Fees From / Price Per Week £1,300.00
Nursing Dementia Fees From / Price Per Week £1,400.00
Respite Fees From / Price Per Week £1,300.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon CHICKEN LEEK PIE & MUSHROOM PASTA.....odt Pink tick icon COTTAGE PIE & CHEESE SALAD...odt Pink tick icon SALMON & STUFFED PEPPERS ...odt Pink tick icon SPAG BOL & CHEESY PIE.odt
Our Photos
Activities Are So Important

It is well known that social activity is an essential element of continued well-being, so at Iden Manor we take fun, stimulation and involvement pretty seriously – but with a big smile on our faces.

Residents have access to a small library and anyone can have a regular newspaper delivery and/or a television in their room (in addition to the big screen in the lounge), but we believe in encouraging interaction and involvement.  To help this happen, we have a wonderful team of people dedicated to designing and delivering a programme of activities that meets the differing needs of our residents.

The Activities Programme includes therapeutic activities such as musical exercise and fitness, as well as familiar quizzes, musical entertainment, visiting performers and games – all provided at no additional charge.

Creating a ‘life history’ book is immensely popular with residents and their families. One of our Activities Team will work closely with a resident encouraging them to recall and record significant life events and memories… elderly people are very reliant on their memories and they love to talk about them so to be able to create a record is very special – for their families too.

Residents also enjoy planned theme days every month where we all celebrate significant calendar and seasonal events. These are immensely popular and are often linked to craft activities, making things for those events.

There are also numerous outings planned throughout the year; a visit to the seaside down at Hastings is always well-subscribed and our wheelchair-accessible minibus is an essential facility. We also involve the wider community in arranging appropriate and meaningful events, so there is plenty to do.

Participation in activities is recorded in the individual care records – a thoughtful feature for families because when they come to visit, they can easily find out what their mum or dad, husband or wife has been involved in and it provides an additional talking point.

Our Photos

Jan 2020 Activities.docx

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.
Our Pets

We are home to fish and budgies.

Can You Bring Your Pet

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Cranbrook Road
TN12 0ER

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 28th January 2020

28th January 2020

7th June 2017

17th April 2015

9th April 2014

Registration Date 1st May 2022
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Park, Pub, Restaurant, Shops.

Frequently asked questions about Iden Manor Nursing Home

Iden Manor Nursing Home was given an overall rating of "Good" by the CQC in January 2020.
Iden Manor Nursing Home provides Nursing, Dementia, Respite and Residential care.
Iden Manor Nursing Home has 51 rooms.
Prices for Iden Manor Nursing Home start from £1,200.00 per week.
Iden Manor Nursing Home is owned by Whitepost Care Group.
Yes. Iden Manor Nursing Home does offer Residential care.
Yes. Iden Manor Nursing Home does offer Respite care.
Yes. Iden Manor Nursing Home does provide care for people with Dementia.
Iden Manor Nursing Home comes under Kent.
Iden Manor Nursing Home accepts Local Authority clients.
Iden Manor Nursing Home accepts NHS Continuing Healthcare clients.
Jean-Claude Baya is the manager of Iden Manor Nursing Home.

Profile Last Updated: 18 May 2022 | Report this Profile

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