Greenbanks Care Home
Book a Visit
29 London Road
Liphook
Hampshire
GU30 7AP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,100.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Filipa Barros is The Home Manager at Greenbanks Care Home.
I'm Filipa, I began my care journey at the age of 18, initially taking on the role of a care assistant to fund my degree. My passion for making a difference led me into social care where I became a social worker for the Portugueses Red Cross. Upon my move to England I began my career as a senior care assistant, navigating through various roles including team leader, field care supervisor, deputy manager to now manager at Greenbanks. It's more than just a job to me - it's a heartfelt commitment to creating a home where residents and staff become family and where every day is an opportunity to make a difference.
Greenbanks Care Home sits in the heart of Liphook village. With 25 bedrooms, Greenbanks has the benefit of lovely familial setting, which is how we believe people prefer to be cared for. For us, care is more than just helping our residents in their daily routines. It is about engagement. This means our aim is for our residents to have meaningful and fun days. Engaging with the local community is incredibly important to us and Greenbanks is a notable part of the local Liphook community. Greenbanks benefits from latest technology in care plans and infrared sensor call bells should residents need assistance.
While Greenbanks is a care home, Greenbanks’ approach is that care homes don’t need to look like care homes. As we all like soft colours, comfortable bedding and designer lighting in our own homes, there should be no reason why a care home cannot have the same without looking like a hotel!
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Aids, Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Greenbanks is following government guidelines on best practice. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 60 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
|
With 30 bedrooms, Greenbanks has the benefit of lovely familial setting. While Greenbanks is a care home, Greenbanks’ approach is that care homes don’t need to look like care homes. As we all like soft colours, comfortable bedding and designer lighting in our own homes, there should be no reason why a care home cannot have the same without looking like a hotel! |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, GP, Hairdressers, Lift, Minibus, Overnight Guest Stay, Smoking Area. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Electronic Visitor Register, Interactive Digital Touch Table. |
| Our Photos |
|---|
| Description |
|---|
|
Greenbanks Care Home has 25 bedrooms, the majority of the rooms have en-suite facilities and views onto the lovely garden. Our bedrooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts for the personal touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 30 |
| Number Of Ensuite Rooms | 15 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin. | |
| Type Of Room |
|---|
| Double Room, Shared Room, Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi. |
| Our Photos |
|---|
|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,100.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
A la Carte
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
We believe that being an active part of a supportive community is hugely important to living well in later life. We have a dedicated Activity coordinator who ensures there us a diverse community calendar, as well as individualised activity plans for each resident. We encourage residents to be involved in daily life at the home and in the wider local community; helping with mealtimes, suggesting shared activities or planning outings, are all ways in which residents contribute. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
|
Do you use motion sensors? | Yes |
|
Do you have an EPC rating? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
| Our Pets |
|---|
|
We welcome pets - this will need to be arranged during assessment. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding. |
| We Welcome |
|---|
| Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles. |
29 London Road
Liphook
Hampshire
GU30 7AP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Good |
| Well Led | Good |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Assessment Date | 18th March 2024 |
| Published Date | 6th June 2024 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 26th January 2011 |
| Service Provider | Buckland Rest Homes Limited, KT20 6NN |
Greenbanks Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Garden Centre, Hospital, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Greenbanks Care Home
The UK's largest & most detailed directory of elderly care and retirement living options
10,428
Care Homes
12,295
Home Care Services
1,612
Live-in Care Services
1,825
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
