Queens View Harbour Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,620.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Gemma Boyle is Interim Home Manager at Queens View Harbour Care Home.
Gemma is a Registered Mental Health Nurse and has worked in the care home sector since qualifying. Gemma brings extensive experience having had previous roles as Deputy and Home Manager. Gemma is loving her role at Queens View Harbour.
Queens View Harbour Care Home is nestled in the picturesque harbour town of Troon, offering residents breathtaking sea views from the comfort of their bedroom windows. Boasting 56 modern bedrooms, each equipped with en-suite bathrooms, our home is celebrated as the most luxurious in Troon. Upon entering, individuals immediately feel welcomed into a vibrant community. Our facility provides a private and exquisite setting for older individuals seeking exceptional lodging.
Our dedicated team offers a comprehensive range of care services, including Nursing Care, Residential Care, Dementia Care, Respite Care, and Palliative Care, all within a serene environment where the beauty of the sea enhances daily life.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Queens View Harbour is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: Care Inspectorate - Scotland | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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We are incredibly proud of our outdoor space, with well-defined, free-flowing garden pathways providing the ideal place for residents to take a leisurely stroll. Our raised beds and greenhouse provide ample opportunity for green-fingered residents to enjoy a spot of gardening. Having your hair cut and styled can make you feel like a whole new person, which is why at Queens View Harbour Care Home, we go to great lengths to make each and every one of our residents feel as special as they are. Our Hairdressers and salon professionals provide our residents with an individualised and personal experience. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| QVH-Brochure-Web-Top20-2024.pdf |
| Description |
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All of our 56 luxury appointed bedrooms offer en-suite wet rooms, contemporary furnishings, flat-screen televisions, high speed internet access and state of the art assistance call systems, with many enjoying enviable views across the Firth of Clyde to Arran. |
| About Our Rooms | |
|---|---|
| Number Of Ensuite Rooms | 56 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,620.00 |
| Nursing Fees From / Price Per Week | £1,680.00 |
| Residential Dementia Fees From / Price Per Week | £1,620.00 |
| Nursing Dementia Fees From / Price Per Week | £1,680.00 |
| Respite Fees From / Price Per Week | £1,620.00 |
| Funding Types | |
|---|---|
| Region | None specified |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
Pass by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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At Queens View Harbour, we are incredibly passionate about hosting new and exciting activities for all of our residents. From social events such as weekly quizzes to garden games and even regularly welcoming entertainment in various forms to perform at our all-inclusive home, there is something for everyone to enjoy. |
| Timetables |
|---|
| QVH-Brochure-Web-Top20-2024.pdf |
| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| No |
72 Templehill
Troon
Cornwall
KA10 6BE
Regulator: Care Inspectorate - Scotland
Autumna uses the Care Inspectorate's combined grading data which combines information from their new quality framework evaluations and their previous quality inspection methodology. If no recent rating has been awarded, an older rating from a previous inspection will be displayed.
| Category | Rating |
|---|---|
| Read More | https://www.careinspectorate.com/index.php/care-services?detail=CS2021000138 |
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Golf Club, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Queens View Harbour Care Home
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