Wharfeside Care Home

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,600.00
Regulator's Rating Not Yet Rated
Meet The Manager

Louise Bulcock is Manager at Wharfeside Care Home.

The most rewarding aspect of my job is seeing residents happy and enjoying themselves. I love being able to make a positive difference to people’s days, so I try to spend as much time with residents as I can.

My office door is always open, and residents often pop in to say hello. There’s a very friendly, sociable atmosphere at Wharfeside. We have a very caring and dedicated team on hand to meet the individual residents’ needs. We have a full and varied activity programme, to include arts and crafts, entertainers and musical events.

Wharfeside is a luxury care home in Otley, providing premium residential, dementia, and shorter stays/ respite care in a warm, elegant setting. Designed for comfort and wellbeing, our home offers five-star facilities, personalised care, and a lifestyle tailored to individual needs. We enjoy a quiet location close to the centre of Otley and ideally situated for local amenities. 

Our lovely home can support up to 66 older people in spacious bedrooms, each with it's own en suite wet room to support dignity and comfort. We sensitively incorporate the latest care technology and our facilities include a Sky Bar, cinema room, library area and quiet areas. Every detail is thoughtfully designed to create a safe, stylish environment where residents feel truly at home. Our safe and secure balcony areas provide uplifting and beautiful views of the surround countryside and River Wharfe. Our highly trained team delivers 24-hour care with kindness, dignity, and respect.

We support a wide range of needs, including memory care and personal care, through tailored care plans that promote independence and quality of life. Daily activities, wellbeing programmes, and entertainment are all part of our luxury care offering, encouraging connection, purpose, and enjoyment.

Friends and family are always welcome, and our hospitality-led approach ensures every visitor feels at ease.

If you’re seeking a luxury care home in Otley that combines expert elderly care with a premium lifestyle, Wharfeside offers peace of mind and a place where life can be lived fully and joyfully.

Please contact our friendly team to arrange a visit or to learn more. We're here to help.


About our care homes
Care Options We Can Provide
Support For Companionship, Convalescence, Personal care, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Our lovely home incorporates a wide range of facilities support our residents' lifestyles, which include a hair and beauty salon, a cinema room, tea room and Sky Bar. Our bedrooms are spacious with some fitted furniture and en suite wet room facilities. We encourage our residents to personalise their rooms. Our home is ideally located in the heart of Otley, with some rooms enjoying lovely views of the River Wharfe and surrounding countryside.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
23 Oct 2022

How Many Floors We Have
3

Who Owns Our Building
Voluntary / Not for Profit

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Coffee Shop, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Biomass Heating, Electronic Visitor Register, Individual Heating Controls, Solar Panel Heating.

Our Photos

Description

Wharfeside is a unique, purpose-built residence which was designed to provide 24-hour care. Set in a riverside location in its own grounds, Wharfeside has 66 single en-suite rooms complete with wet room facilities. Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day. We also have:

- Bedrooms with larger beds and fitted furniture

- Rooms with views of the garden or River Wharfe

- Some ground floor rooms that open directly into our private secure gardens

- En-suite private wet room as standard in all bedrooms

- Each bedroom has its own thermostat so our residents can adjust their room temperature as they wish

We encourage you to bring personal items to enhance your room.


About Our Rooms
Number Of Rooms 66
Number Of Ensuite Rooms 66
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Internet Access, Secure Access, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,600.00
Residential Dementia Fees From / Price Per Week £1,600.00
Respite Fees From / Price Per Week £1,700.00

Funding Types
Local Authority Leeds
Region Yorkshire & Humberside
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community. We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our resident's lifestyle, health and wellbeing.

Residents preferred activities, interests and abilities are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our resident's suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use sensor taps to save water? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Do you use solar power? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you compost? Yes
Our Pets

We have a 'Pets Friendly' policy, which can be discussed with our Home Manager.


Can You Bring Your Pet
Yes

Westgate
Otley
West Yorkshire
LS21 3AT

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park, Car Park on-site.

Places of Worship
Anglican Cathedral.

Nearby Services
Bank, Chemist, Church, Garden Centre, Hospital, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Wharfeside Care Home

Wharfeside Care Home provides Residential, Dementia and Respite care.
Wharfeside Care Home has 66 rooms.
Prices for Wharfeside Care Home start from £1,600.00 per week.
Wharfeside Care Home is owned by Anchor.
Yes. Wharfeside Care Home does offer Residential care.
Yes. Wharfeside Care Home does offer Respite care.
Yes. Wharfeside Care Home does provide care for people with Dementia.
Wharfeside Care Home comes under Leeds.
Wharfeside Care Home accepts Local Authority clients.
Wharfeside Care Home does not accept NHS Continuing Healthcare clients.
Louise Bulcock is the manager of Wharfeside Care Home.

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