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Bewick Avenue
Topsham
Exeter
EX3 0FF

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Not Yet Rated
Meet The Manager

Katherine Stephens is General Manager at Watermeadow Grange.

I am the General Manager at Watermeadow Grange. I am truly passionate about our community at the home and believe it really is a wonderful place to live and work.


As a nurse with 17 years of experience, I am passionate about supporting people to live their lives to the fullest. I have managed several different care settings including nursing homes and secure hospitals. I have also spent many years working as a palliative care nurse specialist, which is an area of nursing that remains a passion.

Katherine Stephens

Watermeadow Grange is a newly-built luxury care home in the historic town of Topsham near Exeter.


In a class of its own – it is part of the Cinnamon Care Collection group, which is proud to be recognised as one of the Top 20 Large Care Home Groups in the UK for the 7th year running by independent reviewer Carehome.co.uk.


The home offers residents person-centered residential care and dementia care within exquisite surroundings. It also offers first-class respite care and convalescent care, with short-stays available to help families and carers when looking after a loved one.


Watermeadow Grange
Care Options We Can Provide
Support For Companionship, Daily Respite Care, Independent Living, Mental Healthcare, Personal care, Reablement, Rehabilitation.
Disability Support Hearing Impairment, Physical Disability, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Enjoy a life of carefree enjoyment at Watermeadow Grange. Our luxury care home in Exeter brings first-class care and superb onsite facilities to the community for residents to live life to the fullest.


Everything about our purpose-built care home transcends expectation with stylish décor and furnishings that complement the lavish living spaces and luxury interiors. The contemporary amenities on offer include a cinema room that resembles a real-life cinema, a superb private dining room, a hair and beauty salon, fully licensed bar, and stunning lounges plus so much more that residents can enjoy with visiting friends and family.


Is Our Home Purpose Built
Yes

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

Watermeadow Grange boasts 77 spacious en-suite bedrooms.


Also available are 9 luxury care suites which are an ideal choice for couples seeking 24-hour residential care whilst retaining companionship, or for those looking for greater space and independence. Each fully furnished suite comprises an en-suite bedroom, a charming lounge and kitchenette, along with access to a host of superb facilities.


About Our Rooms
Number Of Rooms 86
Number Of Ensuite Rooms 86

Type Of Room
Double Room, Kitchenette, Shared Room, Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Funding Types
Local Authority Devon
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Every day is full of inspiration at Cinnamon Luxury Care where residents enjoy fun and meaningful activities.


Our Activities Team carefully plan events around individual choices to keep residents engaged throughout the day, with fun daytrips, indoor and outdoor exercises, crafts sessions, competitions plus so much more.


Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use sensor taps to save water? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Do you use solar power? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes

Bewick Avenue
Topsham
Exeter
EX3 0FF

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Church, Golf Club, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Watermeadow Grange

Watermeadow Grange provides Residential, Dementia and Respite care.
Watermeadow Grange has 86 rooms.
Watermeadow Grange is owned by Cinnamon Care Collection.
Yes. Watermeadow Grange does offer Residential care.
Yes. Watermeadow Grange does offer Respite care.
Yes. Watermeadow Grange does provide care for people with Dementia.
Watermeadow Grange does not accept Local Authority clients.
Katherine Stephens is the manager of Watermeadow Grange.

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