Upland Manor Care Home

Safeguarding our residents is our utmost priority and we seek to comply with all legal requirements in our safeguarding practices.

We will enable our residents and team members to understand and recognise what harm or abuse is so that everyone knows how to keep our residents safe and take a proactive approach to safeguarding.

We will ensure that a collaborative, joined-up approach to safety is followed and involves the resident and other partners in their care. This includes referrals, admissions, and discharge, and where residents are moving between services.

Risks to residents will be assessed, monitored, and managed daily.

We will take steps to prevent abuse or discrimination, respond appropriately to any signs or allegations of abuse and work effectively with others, including the residents, their relatives, and appropriate authorities, to agree good and safe continuity of care.

We will ensure that lessons are learned, communicated and improvements made when things go wrong.

Environmental risks in the home will be assessed and managed regularly and effectively.

Improvements to safety will always be made and the resulting changes will be closely monitored and managed appropriately.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Residents can explore outstanding facilities, including a cosy coffee lounge serving delicious homemade cakes, a well-stocked library for leisurely reading, quiet lounges for relaxation, and a beautiful salon for pampering. The home is designed to be light and airy, maximising views of the local area, which can be enjoyed from our spacious balconies.

All our bedrooms are tastefully decorated and furnished, with ensuite facilities. Residents are welcome to add small pieces of their own furniture, pictures and treasured possessions to create an environment where they feel comfortable.

Residents can explore outstanding facilities, including a cosy coffee lounge serving delicious homemade cakes, a well-stocked library for leisurely reading, quiet lounges for relaxation, and a beautiful salon for pampering. The home is designed to be light and airy, maximising views of the local area, which can be enjoyed from our spacious balconies.