Timesurg Healthcare Services
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Profile Strength |
Excellent 93%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £28.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Ellen Madamombe is Registered Manager at Timesurg Healthcare Services.
Ellen Madamombe is Registered Manager at Timesurg Healthcare Services.
Ellen is a Registered General Nurse and Midwife with over 30 years of experience across healthcare and the care sector. Her extensive clinical background brings a high level of knowledge, professionalism, and reassurance to the service we provide.
Throughout her career, Ellen has supported individuals with a wide range of care needs, always focusing on delivering safe, compassionate, and person-centred support. She is deeply committed to treating every client with dignity, respect, and kindness.
Ellen plays a key role in ensuring that every care package is well-managed and tailored to individual needs, while also supporting and guiding our care team to maintain consistently high standards.
Her experience gives families confidence that their loved ones are in capable and caring hands, with a manager who understands both the clinical and emotional aspects of care.
At Timesurg Healthcare Services Ltd, we provide high-quality, personalised home care services across Ashford, Canterbury , Dartford, Gravesend, , Maidstone, and the surrounding areas, helping people live safely, comfortably, and independently in their own homes.
We support older adults and individuals living with long-term conditions, disabilities, or recovering from illness or injury. Every care plan is tailored to the individual's needs, preferences, and daily routine, ensuring support that is both practical and genuinely compassionate.
Our dedicated team is committed to delivering reliable, person-centered care that promotes dignity, independence, and peace of mind for both our clients and their families.
Whether you are arranging care for yourself or a loved one, we will work closely with you to create a flexible care plan that adapts as your needs change.
Contact us today to arrange your free, no-obligation care assessment and discover how we can support you or your loved one.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | GPS Tracking, Home Safety Monitoring, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are committed to maintaining high standards of infection prevention and control to protect the health and wellbeing of our clients and staff. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £28.00 |
| Hourly Night-time Rate | £35.00 |
| Funding Types | |
|---|---|
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and well-being. Timesurg Healthcare Service's carers can prepare all types of meals for their clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As part of your care plan with Timesurg Healthcare Services, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
Not yet rated.
We provide home care services across the following areas in Kent:
Canterbury (CT1, CT3)
Dartford (DA1, DA10)
Maidstone (ME14, ME15, ME16)
Ashford (TN23, TN24)
Our Registered Address is:
105 Darnley Road
Gravesend
Kent
DA11 0SQ
Frequently asked questions about Timesurg Healthcare Services
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