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Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Call for details
Weekly Prices From £1,750.00
Regulator's Rating Good
The Argyle Care Home - Care Home
Meet The Manager

Veronica Dormer is Home Manager at The Argyle Care Home.

Veronica is a highly experienced Registered Nurse within health and social care, bringing over two decades of clinical and leadership expertise to the role. Throughout her 20-year career, she has demonstrated an unwavering commitment to delivering high-quality, person-centred care. Her professional journey reflects a deep passion for supporting individuals with dignity, compassion, and respect, with several years’ experience as a Care Home Manager.

Veronica Dormer

The Argyle is a purpose‑built care home located in Helensburgh, committed to supporting residents to live well through personalised, relationship‑centred care.


Our approach reflects the principles of the Health and Social Care Standards, ensuring residents experience meaningful connections, feel valued, and are supported to achieve outcomes that matter to them. Daily life at The Argyle is shaped around each individual’s preferences, abilities, and goals, with opportunities for social engagement, relaxation, and purposeful activity offered in a way that respects choice and promotes wellbeing.


While a variety of experiences are available—from spending time in our secure gardens to enjoying welcoming communal spaces—the focus remains firmly on quality of interactions, emotional wellbeing, and supporting residents to maintain a sense of purpose and identity.


To ensure safe, continuous, and high‑quality care, our experienced nursing staff are on shift 24 hours a day, supported by a skilled and compassionate care team. Together, we work in partnership with residents and their families to deliver truly person‑centred, outcome‑focused care.


Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Bariatric care, Cancer, Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

At The Argyle Care Home, we go above and beyond to keep residents and visitors safe. Our infection‑control practices follow Scotland’s Care Home Infection Prevention and Control Manual (CH IPCM), which provides evidence‑based guidance to reduce infection risks and protect everyone in the care environment. 

With 24‑hour nursing staff, regular staff training, and robust hygiene and cleaning routines, we maintain a safe, reassuring environment where residents and visitors can feel confident and protected

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: Care Inspectorate - Scotland
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Residents are encouraged to enjoy the therapeutic calm of our landscaped gardens, where colourful planting and natural wildlife create a peaceful sanctuary for relaxation. Our secure outdoor spaces provide a safe environment to enjoy fresh air, gentle strolls, or al fresco dining during the warmer months.


For those who enjoy getting involved, our gardens offer opportunities for light gardening—whether tending to flower beds, caring for vegetable patches, or keeping our bird tables topped up throughout the year. Everyone is welcome to make use of the space in a way that feels meaningful to them.


Our on‑site hair salon provides residents with the chance to feel pampered and refreshed, offering services such as hair washing, cutting, and relaxing head massages. These appointments provide a calming break in the day and leave residents feeling revitalised. Appointments can be scheduled regularly or booked as a special treat ahead of an occasion.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, GP, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

At our care home, we offer wonderful en-suite bedrooms that are perfect for providing residents with around-the-clock support and the highest standards of person-centred care. The Argyle offers 56 beautiful rooms, with space for 58 residents, and is decorated to have a home-like feel. Our rooms offer modern yet cosy comforts that meet their every need.



Each of our en-suite bedrooms is fully furnished and equipped, including profiling beds, a nurse call system, and temperature-controlled heating systems. At The Argyle, we want our residents to personalise their rooms as they see fit, ensuring its a place where they can welcome their friends and family.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 54
We offer these types of ensuite rooms: Bathroom with Bath, WC and Basin, Wet Rooms.

Type Of Room
Shared Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,750.00
Nursing Fees From / Price Per Week £1,750.00
Residential Dementia Fees From / Price Per Week £1,750.00
Nursing Dementia Fees From / Price Per Week £1,750.00
Respite Fees From / Price Per Week £1,750.00

Funding Types
Local Authority Argyll and Bute
Region None specified
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon Pass by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

At Argyle, our dedicated in‑house activities team develops a thoughtful weekly programme designed to support residents’ wellbeing, promote meaningful connections, and encourage engagement. Activities are shaped through ongoing conversations with residents, ensuring personal preferences, interests, and outcomes are central to everything we offer.


Our programme includes opportunities for gentle physical activity, social interaction, creativity, and community involvement. Whether through resident meetings, light exercise sessions, games, pet therapy, or small group outings to local cafés and community spaces, residents are supported to stay active, connected, and involved in daily life in a way that feels right for them.


We recognise that every individual has different abilities and aspirations, so all activities are designed to be inclusive and adaptable. Residents are encouraged to participate at their own pace, with support from staff who understand the importance of maintaining independence, confidence, and a sense of purpose. Our goal is to help each person achieve outcomes that matter to them—whether that is staying physically active, building relationships, or simply enjoying meaningful moments throughout the day.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

21 West Argyle Street
Helensburgh
G84 8XP

Regulator: Care Inspectorate - Scotland

Autumna uses the Care Inspectorate's combined grading data which combines information from their new quality framework evaluations and their previous quality inspection methodology. If no recent rating has been awarded, an older rating from a previous inspection will be displayed.
Category Rating
Overall Good
Wellbeing Outstanding
Care and Support Outstanding
Environment Good
Staff Outstanding
Management Good
Read More https://www.careinspectorate.scot/find-care/search-for-care/care-services/CS2005111774/
Report Published 27th May 2025
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church.

Nearby Services
Bank, Chemist, Church, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about The Argyle Care Home

The Argyle Care Home was given an overall rating of "Good" by the Care Inspectorate - Scotland in May 2025.
The Argyle Care Home provides Residential, Nursing and Respite care.
Prices for The Argyle Care Home start from £1,750.00 per week.
Yes. The Argyle Care Home does offer Residential care.
Yes. The Argyle Care Home does offer Respite care.
No. The Argyle Care Home does not provide care for people with Dementia.
The Argyle Care Home comes under Argyll and Bute.
The Argyle Care Home accepts Local Authority clients.
The Argyle Care Home accepts NHS Continuing Healthcare clients.
Veronica Dormer is the manager of The Argyle Care Home.

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