Add to Shortlist

Brook Road
Wormley
Godalming
Surrey
GU8 5UA

Website

View Contact Details
Profile Strength
Very Good 81%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Rebecca Page is Manager at Surrey Heights.

Welcome to Surrey Heights, a 19th century Victorian building set amongst acres of beautiful countryside.

We’re a team of dedicated carers at Surrey Heights, always putting person-centred care at the heart of our services. We focus primarily on specialist dementia care, but we also offer respite and residential services to suit a wider range of needs.

If you feel your loved one would benefit from our care, I would love to hear from you. Please do contact me if you’d like to have a chat or arrange a virtual tour.

Rebecca Page

Once home to 19th-century English novelist and poet, George Eliot, the Victorian country house bursts with heritage.Surrey Heights focuses on delivering high-quality service in a friendly environment - with person-centred care at the core.With a primary focus on specialist dementia care, every care plan is curated to meet the most intricate of individual needs. Those who require respite and residential care are also welcome.Comfortable areas for relaxation are available, with the lounge and conservatory offering ideal spaces for entertaining and socialising with others. Residents can also indulge in a little pampering with a visit to the on-site hair salon and nail bar. The most intricate of individual diets are catered for, too, with freshly prepared meals served daily.Opportunities for experiencing the local area come in abundance, too; the popular Secretts Garden centre is only a short distance away, as is Godalming town centre. Residents will also enjoy individually tailored outings organised by the on-site activities team. Opportunities to connect with family and friends are easily available, too, with the use of video calling services.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Overlooking acreage of natural beauty, Surrey Heights is nestled in the peaceful village of Wormley, and offers residential care for up to 39 people.


How Many Floors We Have
3

Communal Rooms
Dining Rooms, Sitting Rooms.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Spa.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Enjoy bright, spacious bedrooms with comfortable, stylish furnishings. Opportunities for personalisation are always available, and, in fact, encouraged.All bedrooms are designed with both independent and assisted living in mind. Space and privacy are prime features of each room, with access to professional support always readily available.


About Our Rooms
Number Of Rooms 39
Number Of Ensuite Rooms 14

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Description

A group of supportive, professional team members are always available to provide person-centred care wherever it’s needed.Whether your loved one needs consistent support with personal care needs, or they simply wish for a companion, our dedicated caregivers always strive to provide care that’s tailored to individual needs and desires.


Our Team
Rebecca Page
Rebecca Page
Manager

Welcome to Surrey Heights, a 19th century Victorian building set amongst acres of beautiful countryside.

We’re a team of dedicated carers at Surrey Heights, always putting person-centred care at the heart of our services. We focus primarily on specialist dementia care, but we also offer respite and residential services to suit a wider range of needs.

If you feel your loved one would benefit from our care, I would love to hear from you. Please do contact me if you’d like to have a chat or arrange a virtual tour.

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining
Our Menu Pink tick icon sample-menu.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A freedom to eat the food you want, when you want it.

Pink tick icon Residents have access to Dining Room.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

An activities coordinator is always on-hand to devise a regular schedule of both group and individual activities, including on-site pursuits and off-site excursions, promoting mental and physical stimulation.From regular visits to local attractions to collaborative games, our activities are designed to boost opportunities for social interaction and support cognitive health. Across our homes, you might find us completing crosswords, or perhaps taking a trip to the garden centre.


Our Photos

Activities At Home
Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Pub.

Brook Road
Wormley
Godalming
Surrey
GU8 5UA

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 30th August 2018
Registration Date 9th August 2021

Frequently asked questions about Surrey Heights

Surrey Heights was given an overall rating of "Good" by the CQC in August 2018.
Surrey Heights provides Dementia, Respite and Residential care.
Surrey Heights has 39 rooms.
Surrey Heights is owned by CHD Living.
Yes. Surrey Heights does offer Residential care.
Yes. Surrey Heights does offer Respite care.
Yes. Surrey Heights does provide care for people with Dementia.
Rebecca Page is the manager of Surrey Heights.

Profile Last Updated: 08 Aug 2022 | Report this Profile

The UK's largest & most detailed directory of elderly care and retirement living options

12,357

Care Homes

12,807

Home Care Services

499

Live-in Care Services

1,845

Retirement Living Developments

Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.