Seniors Helping Seniors (Canterbury & Thanet)
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Profile Strength |
Excellent 95%
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| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £34.00 |
| Regulator's Rating | Good |
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Meet The Manager
Christian Wilse is Owner / Manager at Seniors Helping Seniors (Canterbury & Thanet).
Seniors Helping Seniors UK was founded in 2013 by Christian Wilse.
Christian brings a wealth of experience from the charity sector, Premier League, film and television broadcast, and technology. He is passionate about ethical business and community-based care. The management team specialists including co-owner and manager Sally Wilse, Registered Manager Ade Ayanlaja, a dedicated care manager, two focused care coordinators, and a handpicked care team committed to providing outstanding service.
We are proud to have remained fully operational throughout the pandemic. Earning the S.A.F.E. Care Award for excellence in infection-control processes remains a significant achievement and a reflection of our ongoing commitment to client and staff safety.
A Carer Matched to You
Seniors Helping Seniors services are award-winning and person-centred. Described as perfect primary care, our focus is keeping people well and inspired and able to live safely in their own homes. We operate with built in flexibility for our clients to preserve independence and choice.
We offer Personal Care and Companionship services. We drive exceptionally high standards. We are regulated by the CQC and we achieved our "good" rating in the Spring of 2023 with good or outstanding in all five categories.
We won the most recommended care group by customers three years running, laterly the top twenty small homecare group in the UK by the are care seekers portal homecare.co.uk.
We know all of our carers well and we carefully match your carer to you. The same person, (or small team - depending on your requirements) will provide the care and support you need. Personal care plans are expertly written and managed by our clinical manager and your support is managed for your complete peace of mind. We are always available with solutions for back up and emergencies and you are welcome to access our family portal for real time updates.
Seniors Helping Seniors pays their carers above the real living wage and is proudly accredited with The Good Business Charter. This is a family run business and the owners entered the care sector twelve years ago to change the way care is delivered for the better. As well as outstanding care, our focus is award winning customer service.
The Canterbury office supports community care in and around the Canterbury, Thanet, Dover, Deal and Sandwich areas.
| Brochures |
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| Paperturn SHS Info 2021.pdf |
| Care Options | We Can Provide |
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| Care Given | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Learning Disability (ALD), Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, DIY, Gardening, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Emergency Response, Family Apps, GPS Tracking, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We have six critical steps that every carer must successfully complete before starting employment with us.
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| Infection Control Initiatives in place | ||
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
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| Hourly Fees Start From | £34.00 |
| Hourly Night-time Rate | £25.00 |
| Full Day Rate / Price Per Day | £272.00 |
| Hourly Rate - Bank Holiday | £46.00 |
| Full Day Rate - Bank Holiday | £368.00 |
| Hourly Rate - Christmas Day | £40.00 |
| Full Day Rate - Christmas Day | £368.00 |
| Full Night Rate - Sleeping | £250.00 |
| Full Night Rate - Awake | £320.00 |
| Fees For Couples | Fee |
|---|---|
| Hourly Daytime Rate | £34.00 |
| Hourly Night-time Rate | £35.00 |
| Hourly Bank Holiday Rate | £37.00 |
| Full Day Rate / Price Per Day | £300.00 |
| Full Day Rate - Bank Holiday | £350.00 |
| Hourly Rate - Christmas Day | £40.00 |
| Full Day Rate - Christmas Day | £350.00 |
| Full Night Rate - Sleeping | £265.00 |
| Full Night Rate - Awake | £310.00 |
| Night-time Call Out Rate | £55.00 |
| Funding Types | |
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| Region | South East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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We take meal-times seriously and we will cook your meal from scratch. We can do the shopping with you and cook together. We provide for specialist diets and we will join in the meal time experience with our clients on request. Food hygiene is a focus and we are skilled at food rotation. |
| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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We are so proud of our activities - We are literally open to everything. Peer to Peer support means we can match carers who have reference points so there is always plenty to talk about during the visits, and plenty of understanding and shared values. These are just some of our activities:- Swimming, yoga - including specialist chair based yoga classes, gym, we walk as often as we can with clients. We attend events, museums, National Trust, coffee shops and much more. Our clients enjoy outings with carers who have the same interests and find it easier to participate when the carer has the similar fitness levels and they join in as a team. Where necessary, we support our clients to attend classes and activities on Zoom. We are not yoga teachers but by accompanying our clients online as fellow students following instructions, the teacher feels confident and the client is more likely to keep up the activities. We can help clients get online to connect with family and friends too - encouragement is everything! |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 17th April 2023 |
| Last rated | 5th May 2023 |
| Current Report | |
| Historic Reports | |
| Registration Date | 24th January 2022 |
Seniors Helping Seniors (Canterbury & Thanet) Home Care service - Care Quality Commission (cqc.org.uk)
Canterbury, Whitstable, Herne Bay, Wingham, Barham, Thanet, Sandwich, Deal, Dover,
CT1 - CT17 inclusive
Our Registered Address is:
18 Orchard Street
Canterbury
Kent
CT2 8AP
Frequently asked questions about Seniors Helping Seniors (Canterbury & Thanet)
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