Royal Windsor
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199 Harlaxton Road
Grantham
Lincolnshire
NG31 7AG
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Profile Strength |
Excellent 92%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Lance Bosmans is Registered Manager at Royal Windsor.
I have been working in the healthcare sector for 17 years, prior to moving in to the care sector, I managed 4 star hotels for a number of companies throughout the South of England. I have a passion for delivering exceptional care and support, ensuring that the residents are safe and that all their needs are fully met.
This includes the full hotel experience, restaurant quality menus, housekeeping and laundry services.
I look forward to welcoming you to The Royal Windsor.
Royal Windsor takes health care and social activity care facilities to a whole new level within the local area.
A sumptuous 5 star warm, welcoming and inviting residence providing all the luxury and comforts of home, yet you can rely that the very highest standards of health care is always on hand, often discreetly in the background; care needs are pre-assessed in advance, to ascertain individuals health care needs and abilities so that each person’s care is individually tailored.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Care staff wear full PPE and a mask when delivering personal care to our residents, we have 2 internal audits which are undertaken on a monthly basis and any actions highlighted completed. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Royal Windsor has two floors of accommodation: |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Royal Windsor has 68 spacious bedrooms all with en suite wet rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 68 |
| Number Of Ensuite Rooms | 68 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Unfurnished. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Our Photos |
|---|
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| Funding Types | |
|---|---|
| Local Authority | Lincolnshire |
| Region | East Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
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Residents can enjoy the vibrant atmosphere and take part in all the daily lifestyle activities choices available each day, to ensure all will get the very most out of every day. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
199 Harlaxton Road
Grantham
Lincolnshire
NG31 7AG
Regulator: CQC
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Nearby Services |
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| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Royal Windsor
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