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34 Ardayre Road
Prestwick
South Ayrshire
KA9 1QL

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,580.00
Regulator's Rating Good
Meet The Manager

E-Louise Williams is Care Home Manager at Queens Care Home.

Sitting alongside the stunning promenade in Prestwick, with glorious coastal views across to the Isle of Arran, Queens Care Home is situated in a truly beautiful location.

Our caring staff provide a variety of care and support to our residents, including residential care, nursing care, dementia care, and palliative care.

The front of the care home stretches along the promenade, with a large decking and paved garden where our residents can enjoy the scenery and fresh sea air. From here, there are views of Ailsa Craig, also known as Paddy’s Milestone, an uninhibited island formed from a volcanic plug which was famously used to quarry the granite used to make curling stones.

Click below to view our service information and Care Inspectorate reports.


Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Queens Care Home is working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: Care Inspectorate - Scotland
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The front of the care home stretches along the promenade, with a large decking and paved garden where our residents can enjoy the scenery and fresh sea air. From here, there are views of Ailsa Craig, also known as Paddy’s Milestone, an uninhibited island formed from a volcanic plug which was famously used to quarry the granite used to make curling stones.

The bedrooms at the front of Queens boast wonderful sea views across the South Ayrshire coastline, as does our Arran Lounge. This and our other lounge, bathrooms and communal areas of the home are looking beautiful, bright and airy following a very recent refurbishment.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

All bedrooms are a variety of single rooms, and some have en-suite facilities. Some bedrooms are large enough to be used as a double bedroom, if necessary. We encourage residents to personalise rooms according to their preferences and tastes. Each room has a television point. 


About Our Rooms
Number Of Rooms 44
Number Of Ensuite Rooms 1
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Freeview TV.

Our Photos
Weekly Fees Start From Fee
Nursing Fees From / Price Per Week £1,580.00

Funding Types
Region None specified
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon sanctuary-care-food-menus-week-1.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon Pass and Eat Safe by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

We make the most of the location of Queens. Every week we join Dementia Friendly Prestwick, a group dedicated to supporting people living with or affected by dementia. Together, we stroll along the promenade (and obviously support our less mobile residents in wheelchairs) into the town, where they enjoy a drink with people from the local community.

Queens also partners with Cycling Without Age Prestwick, where our residents are taken on nostalgic rickshaw rides around the town. These are a real trip down memory lane for our residents, many of whom have lived in the area all their lives. For our residents who live with dementia, the rides often help them recall happy memories of where they grew up and places they loved to visit before moving into residential care.

Through our dedicated activities team, we have also just started to do Lingo Flamingo, where our residents take part in sensory linguistic classes here at Queens. Currently they are learning Spanish. We will be expanding on this by holding themed days to savour the cuisine, music and culture of these countries.

Therapet is an organisation where volunteers frequently bring their well-behaved dogs into Queens for a fuss. The dogs are wonderful for our residents, especially those who love animals or owned dogs and miss that canine contact. We also have two hand-reared rabbits, Sonny and Cher – which are adored by our residents and love to come inside the home for a cuddle.

A beauty therapist in Prestwick also frequently visits Queens for residents who like a little pampering, offering hand massages, nail painting and manicures, as well as more tailored facial trimming for our gentlemen.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

34 Ardayre Road
Prestwick
South Ayrshire
KA9 1QL

Regulator: Care Inspectorate - Scotland

Autumna uses the Care Inspectorate's combined grading data which combines information from their new quality framework evaluations and their previous quality inspection methodology. If no recent rating has been awarded, an older rating from a previous inspection will be displayed.
Category Rating
Overall Good
Wellbeing Good
Care and Support Good
Environment Good
Staff Good
Management Good
Read More https://www.careinspectorate.com/index.php/care-services?detail=CS2007157973
Report Published 16th September 2019
Transport
Train Station nearby.

Places of Worship
Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Queens Care Home

Queens Care Home was given an overall rating of "Good" by the Care Inspectorate - Scotland in September 2019.
Queens Care Home provides Residential, Nursing, Dementia and Respite care.
Queens Care Home has 44 rooms.
Queens Care Home is owned by Sanctuary Care Limited.
Yes. Queens Care Home does offer Residential care.
Yes. Queens Care Home does offer Respite care.
Yes. Queens Care Home does provide care for people with Dementia.
Queens Care Home accepts Local Authority clients.
Queens Care Home accepts NHS Continuing Healthcare clients.
E-Louise Williams is the manager of Queens Care Home.

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