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Profile Strength
Excellent 94%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Not Yet Rated
Meet The Manager

Rachel Smith-Harrison is Home Manager at Oakdale.

Rachel Smith-Harrison began her nurse training in 1994 in Yorkshire and has been a registered general nurse for 25 years.

Rachel moved to Dorset in 1999 to be closer to her father. Rachel’s extensive clinical experience includes working within cardiology and medical assessment units within hospitals. She progressed from staff nurse to deputy sister, to clinical practitioner on the hospital management team.

Rachel left the NHS in 2016 and has since worked within care home management. She is responsible for all aspects of the day-to-day running of the care home and is passionate about providing excellent standards of care and supporting residents to live life well.

Rachel Smith-Harrison

Oakdale is the latest addition to the Encore Care Home family. This beautiful, purpose-built home offers residential, nursing and dementia care to 84 residents. Oakdale lies just a few minutes’ drive from Poole town centre and Canford Heath. It is situated close to local amenities and recreational outlets, and is easily accessible via the A35 and the A3049.

We understand that choosing a care home can be a difficult decision, but we are here to support you every step of the way. The team at Oakdale supports residents to continue to enjoy life, make new friends, continue with old hobbies and even try some new ones!

Whether you or a loved one require long term care or a respite stay, we offer care tailored to each person, delivered by dedicated healthcare professionals, recruited not only for their experience but also their compassionate natures.

Virtual Tour - Oakdale
Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Cancer, Creutzfeldt-Jakob Disease, Heart Disease, Korsakoff, Liver Disease, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Purpose-built, everything about Oakdale has been designed with care-giving in mind to ensure the absolute comfort and dignity for our residents; as well as efficient, modern facilities to enable our staff to provide the very best care.

Our purpose at Encore is to enrich the lives of residents by offering a place of safety, care and companionship.

No two people are the same and our distinctive and responsive individual care plans reflect the outstanding personalised care that Encore gives its residents.

Encore provides exceptional expert care across all of our homes – in all five types of senior care needs; dementia, nursing, residential, respite and palliative care.

Environments full of light and space are health-giving. As such, the home’s architecture has been designed to enhance residents’ wellbeing. Its spacious communal areas, large floor-to-ceiling windows and verandas ensure the home is flooded with natural light.

Oakdale’s airy and bright ambience provides lots of areas for residents to relax or to take part in activities; whether they prefer to spend time with friends in the living rooms or find a cosy corner on their own for some quiet time.

The shared areas are spacious with plenty of opportunity for residents to spend time on the patio balconies whilst enjoying some sunshine and birdsong. Residents can choose to sit outside and enjoy the woodland views, or alternatively, on the other side of the home, they can enjoy a spot of people-watching and take in the hustle and bustle outside.

Each floor has its own dining room and kitchenette. The kitchen and dining areas are beautifully fitted. Families can catch up over a cup of tea in the kitchen areas, or in the private dining rooms.

The home’s salon ensures residents feel like a million dollars. The living rooms include comfy chairs where residents can relax in company, or they can choose to sit in more snug areas of the home if residents would prefer some quiet time.

The landscaped garden offers a beautiful and peaceful place to relax. The raised flower beds and vegetable patch are ideal for any green-fingered residents who would like to help to tend.

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jan 2019

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Bistro, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Vegetable Plot.

How 'Smart' Are We?
Reduce Plastic Use.

Oakdale brochure.pdf

Our Photos


The utmost care and attention has been spent on each detail to make Oakdale feel welcoming. The bedrooms are generously oversized to provide residents with an airy, spacious and bright place to relax. Additionally, every bedroom features a private en suite wet-room.

You are welcome to bring favourite furniture pieces, photos and pictures to personalise your own bedroom so that you feel settled and comfortable.

About Our Rooms
Number Of Rooms 84
Number Of Ensuite Rooms 84
We offer these types of ensuite rooms: Shower Rooms.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos

Our family of care staff and support staff are all experts in their field. Together, we are dedicated in making every person feel special. We believe in embracing the spontaneity of each moment and enjoying every occasion.

Our highly qualified, dedicated care teams are specialists in each area of elderly care.

We cater for people’s individual character and preferences as well as their changing needs – physically, mentally and emotionally. We can help individuals stay as independent as possible, however, we have our own nurses on duty around the clock, so we can also provide support if required, such as administering medications when it gets a little too much.

We carry out a mini “health MOT” every month to keep an eye on residents’ care and health. This includes monitoring blood pressure, weight, nutrition and hydration intake and just as importantly, how they are feeling through a wellbeing profile.

Our Team
Rachel Smith-Harrison
Rachel Smith-Harrison
Home Manager

Rachel Smith-Harrison began her nurse training in 1994 in Yorkshire and has been a registered general nurse for 25 years.

Rachel moved to Dorset in 1999 to be closer to her father. Rachel’s extensive clinical experience includes working within cardiology and medical assessment units within hospitals. She progressed from staff nurse to deputy sister, to clinical practitioner on the hospital management team.

Rachel left the NHS in 2016 and has since worked within care home management. She is responsible for all aspects of the day-to-day running of the care home and is passionate about providing excellent standards of care and supporting residents to live life well.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00

Funding Types
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley

Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.

Pink tick icon Families are invited for meals [Covid permitting].

Pink tick icon Residents dining in their own room have the same food options as elsewhere.

Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.

Pink tick icon Residents have access to a Bistro.

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon Residents with dementia are shown food or visual menus to help them decide.

Pink tick icon There is a weekly menu.

Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.

Pink tick icon Vegan food can be served.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon We have a waste management system.

Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon We grow some food and/or ingredients on site.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.

Pink tick icon We are actively reducing food mileage.

Activities Are So Important

We have a dedicated Wellbeing Team to create fantastic and engaging weekly programmes of activities that are tailored to your interests and preferences. We arrange trips out locally as well as arranging a wide range of activities in the home, including entertainers that we invite into the home; such as singers, dancers, musicians and aerobic movement instructors.

We strive to fulfill our strapline of “Making everyday extraordinary” for residents by listening to them and learning about them so that we can find thoughtful and imaginative ways to connect with every person. Whether you are an animal-lover, a keen gardener, a musician, or you enjoy arts and crafts. Maybe there is a past hobby you would like to do again, such as painting? Or perhaps you simply take pleasure in a nice cup of tea and a good chat…

We are devoted to bringing a smile to your face every day, whatever it takes.

Our doors are always open. At Encore homes we hold regular events that welcome the local community into the home, such as Open Days, charity events and themed celebrations.

At Encore, we enjoy working with the community and for the community. We have great links with the local schools and groups, who often visit to entertain and engage with our residents.

We strive to be a dementia resource for the community. As such, we run many free dementia awareness events for the relatives and friends of our residents; local healthcare professionals; and the communities in which we are situated.

Our Photos

Oakdale July Wellbeing calendar.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Shopping.

Kingsmill Road
BH17 8RQ

Not yet rated.

Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Oakdale

Oakdale provides Nursing, Dementia, Respite and Residential care.
Prices for Oakdale start from £1,000.00 per week.
Oakdale is owned by Encore Care Homes.
Yes. Oakdale does offer Residential care.
Yes. Oakdale does offer Respite care.
Yes. Oakdale does provide care for people with Dementia.
Oakdale accepts Local Authority clients.
Oakdale accepts NHS Continuing Healthcare clients.
Rachel Smith-Harrison is the manager of Oakdale.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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