Mousehold View Care Home
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28 Mousehold Lane
Mousehold Lane
Norwich
Norfolk
NR7 8HE
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,430.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Starr Walker is Home Manager at Mousehold View Care Home.
"I have worked in the healthcare sector my entire working life, climbing the job ladder along the way. I have completed a level 5 in Leadership and Management. I am passionate about the care industry and keen to advance my career."
Our residential, respite, and dementia care home in Norwich is just a 10-minute drive from the city centre, on Mousehold Lane (A1042). It’s also a stone’s throw from Mousehold Heath, an area of great natural beauty offering spectacular views of the city skyline.
Here, at Mousehold View, we celebrate life with our residents. We recognise that people are individuals, with their own requirements,
personalities, and life experiences. The person-centric approach we take to our care reflects this. Whether it’s residential, dementia, or respite care you or your loved one is receiving, it’s all delivered by highly trained and compassionate care professionals.
Mousehold View Care Home features 77 spacious bedrooms – each with an en-suite bathroom and furnished to an incredibly high standard. We also offer a shared-care experience with our companion suites, designed for couples, siblings, or friends seeking a caring, supportive environment.
Mousehold View Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Rehabilitation. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Mousehold View Care Home is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Quality of life is more than just the care our residents receive. It’s about enjoyment, engagement, and comfort, too. Mousehold View more than ticks these boxes with its outstanding facilities. We have a dedicated cinema room that’s perfect for those with a passion for films, a café where residents can get to know each other over a cuppa and a slice of cake, and a barbers/hair salon when a spot of pampering is the order of the day. We also have access to a therapy suite, specially designed to support our holistic programmes. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Library, Lift, Minibus, Stairlift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Mousehold View Care Home features 77 spacious bedrooms – each with an en-suite bathroom and furnished to an incredibly high standard. Residents can rest assured they’ll have 24/7 access to the support they need – bedrooms are equipped with a resident interaction nurse call and information system |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 77 |
| Number Of Ensuite Rooms | 77 |
| We offer these types of ensuite rooms: Bathroom with Bath, WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,450.00 |
| Residential Dementia Fees From / Price Per Week | £1,475.00 |
| Respite Fees From / Price Per Week | £1,430.00 |
| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
3 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
Norwich city centre and the famous Norfolk Broads are just a short distance away. So, with the wonderful blend of history and the natural world right on the doorstep, Mousehold View ensures that our residents can always make their own plans and enjoy life just the way they like it. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
28 Mousehold Lane
Mousehold Lane
Norwich
Norfolk
NR7 8HE
Regulator: CQC
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Garden Centre, Local Walks & Bike Rides, Park, Pub, Shops. |
Frequently asked questions about Mousehold View Care Home
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