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Profile Strength |
Excellent 100%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £39.00 |
| Regulator's Rating | Good |
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Vicky Haines is Managing Director at Kingsway Care.
Vicky oversees all areas of Kingsway Care, with a passion for delivering outstanding care and building a team that shares the same values.
With a professional background as a Probation Officer, Vicky brings extensive experience of working with people from all walks of life, managing complex situations and championing fairness, respect and equality.
She believes great care starts with great people. From recruiting and developing exceptional CareGivers to supporting and retaining the team, Vicky is committed to creating a positive workplace where people feel valued and clients receive the very best care.
Despite her busy role, Vicky loves getting out on care visits, staying connected with clients and CareGivers and making sure the personal touch never gets lost as Kingsway grows.
ABOUT KINGSWAY CARE
Kingsway Care is an award-winning, independent homecare provider, delivering first-class care and support to adults across Brighton, Hove and Worthing.
We believe everyone deserves to live life on their own terms, with the right care, encouragement and support to remain as independent as possible in the comfort of their own home.
Our comprehensive range of homecare services includes companionship, personal care, dementia care, respite and overnight care, and end-of-life support. We also specialise in supporting adults with disabilities, brain injuries and those recovering from strokes, as well as people with more complex care needs.
At the heart of Kingsway Care is our exceptional team of CareGivers. Carefully selected for their compassion, commitment and big hearts, they receive ongoing training through the Kingsway Care Academy, alongside dedicated support from our experienced management team. We invest in our people because we know that outstanding care starts with outstanding CareGivers.
Our commitment to quality has been recognised with multiple awards, including three wins at the Brighton & Hove Care Awards 2026. We are proud to be one of the area's leading independent homecare providers.
Above all, we're here to make a positive difference, building meaningful relationships and bringing a little more joy to everyday life.
Talk to us about care. Whether you're exploring support for yourself or someone you love, our friendly team is here to help.
Kingsway Care is headquartered at 22 Victoria Terrace, Hove, and also has an office in Worthing.
| Brochures |
|---|
| Kingsway Care brochure A4 - February 2021.pdf Kingsway Care flyer A5 - February 2021.pdf Kingsway Care trifold pdf October 2026.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, DIY, Gardening, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth, Change Catheter. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Family Apps, GPS Tracking, Home Automation, Home Safety Monitoring, Key Safes, Personal Alarm, Stimulation Apps, Telehealth Monitoring. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £39.00 |
| Funding Types | |
|---|---|
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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We all know that a healthy balanced diet is good for us. Our CareGivers can help by preparing light breakfasts, snacks or full meals during their visits. You can be involved as much as you want. Perhaps you would appreciate some help in ordering groceries online and have them delivered to your door? We’ll happily help you with any shopping requirements you may have for things like Christmas and birthday presents! |
| We Can Prepare |
|---|
| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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Our CareGivers will support you to continue your favourite activities or find new ones. From painting, creative writing, visiting local points of interest to swimming and horse carriage driving for the disabled. Your well-being and happiness are important. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Our Pets |
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We know you love your pets and want to give them the best care possible. We can help with vet visits, walking, playing or feeding if you are unable to take care of them as much as you would like. |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 13th April 2022 |
| Last rated | 9th July 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 4th January 2021 |
| Service Provider | Kingsway Care, BN3 6AH |
Currently, we provide support to communities in: Brighton, Hove, Portslade, Hangleton, Mile Oak, Rottingdean, Saltdean, Peacehaven
Ovingdean, Southwick, Shoreham by Sea, Lancing, Steyning, Henfield, Hurstpierpoint, Pyecombe and Worthing
Our Registered Address is:
22 Victoria Terrace
Kingsway
Hove
East Sussex
BN3 2WB
10,269
Care Homes
11,277
Home Care Services
1,681
Live-in Care Services
1,737
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