Hen Cloud House
Book a Visit
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Profile Strength |
Excellent 90%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,198.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Danyel Bromley is Home Manager at Hen Cloud House.
Danyel has worked in in the care sector for over 26 years in various roles, working my way up to Home Manager level. She is extremely passionate about making a difference to my residents’ lives, as it brings her joy and gives her purpose. She is excited to join the team at Hen Cloud House where she hopes to ensure her residents and staff enjoy each day.
Hen Cloud House is a 66-bed care home based in Leek, Staffordshire. Combining a luxury setting with the highest standards of care, Hen Cloud House is the ideal place for your loved one to live comfortably.
Hen Cloud House - Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are welcoming visitors to our Borough Care homes and ask that you follow the procedure below when planning a trip to visit your loved one. The safety and wellbeing of our residents and staff is still our top priority. Covid has not gone away and some of our homes will find themselves experiencing outbreaks. An outbreak consists of 2, or more, positive (or clinically suspected) cases of Covid during a 14-day period. These homes will close to visitors until their isolation period ends. |
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| Infection Control Initiatives in place | ||
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The home is made up of small households, each with communal areas, sitting and dining rooms. The familiarity of these households supports those living with dementia, whilst enabling them to enjoy the facilities in the home. |
| Is Our Home Purpose Built |
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| Yes |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Cinema, Hairdressers. |
| Our Garden |
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| Communal Garden, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Each of Hen Cloud House’s beautifully furnished bedrooms comes with a TV point, kitchenette and en-suite wet room. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Catch up TV, Freeview TV, Tea and Coffee-making Facilities. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,198.00 |
| Funding Types | |
|---|---|
| Local Authority | Staffordshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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There are lots of things to keep residents active and entertained around Hen Cloud House. We have a hairdressers’ and beauty salon, as well as live entertainment, games and activities. There is even a cinema where you can book a family movie night! |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Board Games, Card Games, Exercise Class, Gardening, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
Buxton Road
Leek
ST13 6EQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 27th June 2023 |
| Last rated | 2nd September 2023 |
| Reports | |
| Registration Date | 2nd March 2023 |
2nd September 2023 | Transport |
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| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Hen Cloud House
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